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Reviews of Rainbow Inn & Cottages

2.5 out of 5
Rainbow Inn & Cottages
103 Central Ave, Carrizozo, NM

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 135 reviews" "
Rating 8 - Good. 52 out of 135 reviews" "
Rating 6 - Okay. 20 out of 135 reviews" "
Rating 4 - Poor. 6 out of 135 reviews" "
Rating 2 - Terrible. 6 out of 135 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusion from what was pictured online and actual accommodations. Hotel is aged but was clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff & room very clean. Railroad staff loves this cute place.
Stayed 1 night in Mar 2024

2/10 Terrible

Sheryl

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I made reservation it said they take service dogs When I got there they transferred me to there other property and I did not get a king size bed. Which my service dog is a Great Dane and sleeps with to alert me if I have drop in my condition and sleeping in a smaller bed is very inconvenient and the TV did not work and no one was available to help. I would not stay here again Do not recommend
Stayed 1 night in Mar 2024

6/10 Okay

Tadson

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi was not available; had to go to the neighboring hotel to check in… the office and “gift shop” was closed the entire time.

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice touches in the bathroom area with beige towels, rolled in a basket. Nice mirror. Very comfortable bed with nice spread rather than comforter. No kleenex. Parking in front of unit.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style motel in a wide spot in the road. Large clean room with updated bath, mini fridge/freezer, microwave, and cable. Good place to wind down after a long drive.
Stayed 1 night in Oct 2023

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Check in was across the street at another hotel, needed to go to other hotel for normal amenities - ice bucket and ice for example.
Stayed 1 night in Oct 2023

4/10 Poor

Leslie

Stayed 1 night in Sep 2023

4/10 Poor

Darlene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The clerk was very confused and was not clear about things with me. He told me that I would have to take up my issues with Expieda and not him and I said I would. Then he just kept on making it difficult. The room was very nice and clean and comfortable.
Stayed 1 night in Sep 2023

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to go across the street and check in at another (seemingly better) motel and wait for someone to open the office to check in. After I checked in, a group of gang member looking housekeepers and their friends all watched as I walked to my room. It was very uncomfortable. The carpet in the room had a big stain in the middle that im hoping was red wine, and had about a dozen dead beetles and a dead scorpion next to the bed. My wife pulled the covers back on one of the beds and there was a live beetle in the bed. The door lock was old and flimsy and someone could easily kick in the door. We barely slept because we were worried about out truck getting broken into since there was no fence or gate around the property and the train that runs behind the building came by at least every hour. Also, the direct tv box had no signal so no working channels on the tv, i tried everything including changing the input settings and unplugging and plugging back in. At least there was coffee..

8/10 Good

Jeannie

Stayed 1 night in Jul 2023

8/10 Good

Gregory

Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Don't be scared off by the exterior. It is rather run down and badly in need of paint. But the rooms have been nicely remodeled and most importantly everything worked (A/C, hot water, sinks drain). The rooms were clean and it was quiet even with a large family next door.
Stayed 4 nights in Jul 2023

8/10 Good

Laurie

Stayed 1 night in Jun 2023

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This motel is a great deal for somebody or a couple visiting the area. It isn't fancy, but it is clean and simple and reasonably priced.

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The woman who seemed to be running the property was great. Very friendly and helpful. The property however was lacking. Only one dining option in the town on a Monday night and it was not great. It rained and the room nearly flooded because of water runoff from the parking lot. Located very near a gas station and you could hear the music/announcements from the gas station in the room.
Stayed 1 night in Jun 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great little motel. Spotlessly clean and quiet with very friendly staff. A good diner right beside that served great food.
Stayed 1 night in Jun 2023

4/10 Poor

Robert

Liked: Cleanliness
Rainbow Inn Carrizozo NM
The room was clean and neat, snd roomy. The hotel needs to do lots of exterior work, paint ect. Manager was curt and unfriendly when i questioned my roon rate. Not what i agreed to on line.
Stayed 1 night in Jun 2023

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind owners. Clean rooms
Stayed 2 nights in May 2023

8/10 Good

Peter

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a convenient part of NM
Stayed 1 night in Apr 2023

8/10 Good

Kaye, MENOMONIE

Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Just an nice, comfortable, easy, quiet place to stay for a night.
Stayed 1 night in Apr 2023

6/10 Okay

Mark

Liked: Cleanliness
O one at Rainbow Inn was there. I had to cross the highway to Carrizozo IN and check in there. Got the wrong type of room and charged $20 more than listed
Stayed 1 night in Mar 2023

10/10 Excellent

DAVID

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional, clean rooms. Pleasant manager.
Stayed 2 nights in Feb 2023

2/10 Terrible

Michael

Disliked: Cleanliness
Could not get to motel, walked across street to motel where there was a note to cross the street to a different motel for check in. Room was cold but warmed up, bed is good, bathroom not good.
Stayed 1 night in Dec 2022

6/10 Okay

Jerold

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

8/10 Good

Erhard, New York

Traveled with family
Liked: Staff & service
A good hotel for the budget conscious traveler.
Stayed 1 night in Oct 2022

2/10 Terrible

Becky

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What hotel
Open sign on... no one comes to the door when I knock. Sign says to cross the street to Carrizozo hotel, which at a big construction site for the whole intersection. It is now past 10 pm. and dark, and it is hard to maneuver the intersection. Portable street light is like 15 wait from each direction so I walked over. Carrizozo hotel, sigh says open, but now one comes to the door when I knock or push the door bell. Must have pushed it 10 times at least. And knocked at the door, the side window and back door of the area of the registration. NOTHING. I call the numbers on the Carrizozo hotel and the Rainbow hotel. Talked with a man from the Rainbow number who said someone should be at the Carrizozo hotel. I told him no one answered, He said he would call back. Of course he did not. What a mess. Two hotels with OPEN light on, but nobody home and nobody taking responsibility on phone. The rest of my attempted calls which went to voice mail, which of course was full and could not receive any messages. I was told by a person on site, a renter, that the same situation occurred earlier in the evening.
Stayed 1 night in Oct 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Delbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied.
Room was good and spacious, shower, toulet and sink functioned well, had refrigerator microwave and tv and coffee maker. The beds were firm and clean. Noted some expired bugs but no live ones. Overall, a decent place to stay.
Stayed 2 nights in Sep 2022

6/10 Okay

ROSANA

Traveled with partner, Traveled with pets
Liked: Staff & service
Good for the price.
Stayed 1 night in Aug 2022

2/10 Terrible

MONICA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
It was horrible. As soon as we walked in it smelled of mold or wet towels. There was no hot water. I should be reimbursed because we didn't stay. We immediately booked another hotel.
Stayed 1 night in Aug 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & comfortable
Very convenient amenities in large and spacious room. Only drawback is the bathroom which doesn't have anywhere to place shaving kits. Also sink was very lopsided and in need of straightening. Other than that it was clean and comfortable,
Stayed 1 night in Jul 2022

8/10 Good

JULIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly stay
After just having stayed in Amarillo at the worst motel ever, this place was heaven. Friendly person who checked us in and pets were allowed with a $10 fee.
Stayed 1 night in Jul 2022

10/10 Excellent

Claud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down outside but nice rooms!
Approaching this motel on our road trip to move across country, I was very hesitant about staying there by the looks of the outside. However once we met the owner (who checked us in), we knew he recently acquired it and was making improvements. Inside the room was great! Bathroom was remodeled and nice! Rainfall shower head and all! The bed was fine, and the AC worked great! We walked across the road to restaurant there and it was delicious! I definitely recommend staying if you’re passing through!
Stayed 1 night in May 2022

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Old motel
It was an old motel, very hot and took A/C forever to cool it down. fridge did not work. roach walking across floor as packing to leave next morning.
Stayed 1 night in May 2022

10/10 Excellent

MaryEllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stop at the crossroads. Newly renovated, new mattresses—brand new bath and shower with great water pressure. Very friendly and helpful couple running Rainbow and Carrizozo Inn across from each other.
Stayed 1 night in May 2022

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was OK till shower time. No, (very little) water out of shower head.
Stayed 1 night in May 2022

6/10 Okay

Brandi

Traveled with family
Liked: Staff & service
The staff was great- We had to go through 3 rooms- the fisrt smelled of smoke and cover up and no smoke alarm - The second was ok but their was a smell- we opened the fridg- leftover food and two cokes in the freezer that had exploded inside. The thrid room was better the beds are old and not comfortably.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, friendly people
Nice remodel. Very clean rooms. I was worried that there would be traffic noise but it didn't bother me at all. Need was a little hard but other than that the place was great. I'd def stay there again!
Stayed 1 night in Apr 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

chandler

Stayed 1 night in Jan 2022

10/10 Excellent

WILLIAM

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this property. Clean, renovated and convenient! Highly recommended!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. Everything was extremely clean.
Stayed 2 nights in Dec 2021

8/10 Good

David

Business traveler, Traveled with family
Liked: Staff & service
Ok
Stayed 4 nights in Nov 2021

6/10 Okay

Paula

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room was very clean. The shower was excellent. The bed was not comfortable and the room could use some sort of room darkening curtains.
Stayed 1 night in Nov 2021