Cazenave-Serres-et-Allens Castle Hotels

"Amazing breakfast options, nice ambiance, friendly staff "

"Very clean and comfortable room but we would have liked to have a window we could look out of. The shutters were permanently down with the cafe just outside. Very pretty location and friendly staff. "

"Very clean and tidy apartment with all the kitchen utensils you need. Apartments have a upstairs which is great. Secure underground parking. Washing m/c (€3) and dryer (€2) available. "

"Habitación amplia, cama muy cómoda, baño grande y muy nuevo. Todo super limpio. Nos tocó terracita con vistas a la montaña. Y la terraza del Hotel muy bien decorada y con unas impresionantes vistas a pistas. Hay parking del Hotel y zona azul. Servicio de Spa de 1hora muy recomendable para relajarse. Cerca de buenos restaurantes. Checkin cheack out muy rápidos. Muy buen Hotel 4* en Soldeu. "

"Amazing view. Amazing buffet. Great value."

"They charged me £35, but when I arrived at the hotel, it was completely closed. The gates were shut, all the doors were locked, and there was no sign of life — no staff, no guests, nothing. I tried to contact the hotel directly but received no helpful response. I then reached out to Expedia customer service, but they refused to issue a refund. It was clearly a scam — no one was there, and it appears they’re just taking money from people. This is unacceptable and very poor service. I strongly advise others not to trust them."

"Amazing resort. Gorgeous spot with incredible views. Impressive service and food. Loved the pool and spa. "

"Good"

"Awesome staff"