Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
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Reviews of Super 8 by Wyndham Clarksville East

2 out of 5
Super 8 by Wyndham Clarksville East
635 Huntco Drive, Clarksville, TN

Reviews

5.8
Rating 10 - Excellent. 12 out of 108 reviews" "
Rating 8 - Good. 29 out of 108 reviews" "
Rating 6 - Okay. 23 out of 108 reviews" "
Rating 4 - Poor. 18 out of 108 reviews" "
Rating 2 - Terrible. 26 out of 108 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Marc S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working there were nice. It's in an out of the way place and there wasn't much nearby. I got there late in the evening and everything was closed.
Stayed 1 night in Apr 2024
Response from Manager on Apr 22, 2024
Dear Guest, I wanted to express my heartfelt gratitude for your recent review. Your kind words mean the world to us, and we're thrilled to hear that you enjoyed your experience with us.Thank you for taking the time to share your feedback. We truly appreciate your support, and we hope to have the pleasure of welcoming you back soon.

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
never again
Somehow, hot water was refilling the toilet. There was mouse droppings on the nightstand and there was a full inch clearance between the door and the door frame making for quite a draft.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
I booked the hotel for two nights and I checked out the next day. The room and the property was was not worth $80.00 a night. The room door had dents in it the furniture had scratches and dents. It was dirty some lights didn't work I'm shocked that Wyndham puts their name on this dump.
Stayed 2 nights in Dec 2023
Response from GM on Dec 19, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please note that we have placed sign boards stating that this property is under renovation and we are working towards replacing all furnitures and room amenities. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Thank you.

10/10 Excellent

Temur

Stayed 1 night in Dec 2023
Response from GM on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Virginia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was BAD paint perling mold in the bathroo. Around the tub would NOT recomend this property at ALL
Stayed 1 night in Nov 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to book no hassle experience, quiet surroundings, could of used more details cleaning in the rooms in some spots, but overall looked nice smelled clean.
Stayed 1 night in Oct 2023
Response from GM on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

thomas c

Stayed 1 night in Oct 2023
Response from GM on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Angie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Kelley

Liked: Cleanliness, staff & service
Great motel for the price. Perfect for a place to stop while traveling. The staff were very nice. Great lighting in the parking lot.
Stayed 1 night in Jul 2023

6/10 Okay

Heather

Traveled with family
Liked: Staff & service
Overall ok staff was great
Stayed 1 night in May 2023
Response from GM on May 26, 2023
Dear Heather,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the stay comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General ManagerSuper 8

2/10 Terrible

Dan

Stayed 1 night in May 2023

8/10 Good

James M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and room was neat and clean. Gas stations and fast food places nearby but difficult to reach due to heavy traffic flow.
Stayed 1 night in Feb 2023
Response from Hiren Patel on Apr 1, 2023
Thank you for taking the time to provide us with your feedback. We are glad to hear that you found our accommodations to be quiet and clean, and we appreciate your comments about the nearby gas stations and fast food places. We will take your feedback into consideration as we work to improve our guests' experiences.We hope to have the opportunity to serve you again in the future and provide you with an even better stay.

10/10 Excellent

Gerrit

Stayed 1 night in Jan 2023
Response from GM on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Halo

Response from GM on Dec 19, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clarksville East. It is always a pleasure to receive positive feedback.Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Russell

Liked: Staff & service
Disliked: Property conditions & facilities
Avoid at all cost
After accepting the 3rd room offered, if it wasn’t for exhaustion from driving we would have left. Several maintenance issues. Toilet wouldn’t flush, dead bugs in overhead light fixtures, exhaust fan in op, ect. Never again!
Stayed 1 night in Nov 2022

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Tamiko

Stayed 1 night in Sep 2022

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service
Building run down, but it totally served my purpose. Some difficulty getting to facility because road closed. Staff extremely friendly and helpful.
Stayed 1 night in Sep 2022

4/10 Poor

Zeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very dirty. Random stains everywhere. The ceiling started pouring water over the bathtub when the people above us took a shower.
Stayed 1 night in Sep 2022

2/10 Terrible

Tanner

Stayed 1 night in Aug 2022

8/10 Good

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
The ceiling was peeling badly in a couple of spots, neither one was small areas. It looks like it was from water damage. The lights for the sink area didn’t work. Not all the locks on the door worked. Check in was and easy and the staff was friendly. I won’t stay there again.
Stayed 1 night in Jul 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady that registered us was so polite and helpful.
Stayed 1 night in Jul 2022

2/10 Terrible

Thomas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start... Got in late so basically went right to bed in the dark. Woke up to bugs crawling on floor and lampshade. Chair had nails sticking out of it that I cut myself on when I sat down. Shower and sink wouldn't drain Was like taking a shower in a swamp. Place reeked of smoke even though it said nonsmoking. Bodily fluid stains on the top comforter along with cigarette burn holes. TV didn't work. Soaps were used and not replaced before we arrived. Lastly, weird homeless looking crackheads roaming parking lot and property edge early morning chasing people as we were packing up to leave.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed—needs updating!
Started out bad. Receptionist took about 20 cards till she got one to work on her machine that codes the key. Then that key wouldn’t work in the door. I went back. She ran thru another 10 keys till she got one to work. It wouldn’t work in the door either. She then gave me 2 keys . Finally one of them worked on the door. Property really needs work. Breakfast was very disappointing. Got there at 7:20 and only dry Cereal left. Either buy more or don’t advertise that you have breakfast
Stayed 1 night in Jun 2022

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
one night
i selected this hotel because it listed as pet friendly and breakfat included. There was no breakfast which was disappointing.
Stayed 1 night in May 2022

8/10 Good

Christy

Business traveler
Clean, safe, worth the money at 68.00 but now they want 80 to 90. Its a budget stay nice 2 star hotel. Continental breakfast is only coffee and a bun in a package. And you already have coffee in the room.
Stayed 4 nights in Mar 2022

2/10 Terrible

Rachel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I requested a handicap cap accessible room which i did not recieve. Then i told them i would have an 8:30 check out time. They called the cops on me because i was nor our at 11:00 a.m. saying they did not care about what the app had to say.
Stayed 1 night in Mar 2022

4/10 Poor

Kenneth

Stayed 3 nights in Mar 2022

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was working. I couldn't even check in.
Stayed 1 night in Mar 2022

4/10 Poor

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
Stayed 1 night in Mar 2022

2/10 Terrible

Darie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
TERRIBLE! The front desk person was nice. That is the ONLY nice thing! Room we reserved was not available. Hotel under renovation. Put in a room that was not complete. Filthy is an understatement. Bedspread was dirty! No fitted sheet or mattress cover only a flat sheet. We used the sheet off one bed to make the other only to find blood stains on that mattress. Bathroom was in disrepair. It was late we were exhausted. The repair work in the room above us went on until 2:45 AM! DO NOT STAY HERE!
Stayed 1 night in Mar 2022

8/10 Good

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people nice place to stay for the price
Stayed 3 nights in Dec 2021

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok
Stayed 1 night in Nov 2021

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked well
Great service good place for the money
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
We decided not to stay because the “non-smoking” room smelled strongly of smoke. We were told we would get a refund by the manager in the morning. Took a lot of back and forth before she decided to refund us. Manager was also very rude on the phone. Won’t be staying here ever again
Stayed 1 night in Jul 2021

2/10 Terrible

Donald

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds bugs
Bed bugs. Bed bugs. Dirty. Bed bugs
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there there were no available
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was to expensive for the looks of what the room
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Slept great
Stayed 1 night in Jul 2021
Response from Dixi on Jul 25, 2021
Thank you very much for taking your time to review. I and my staff really appreciate your feedback.

8/10 Good

Guillermo

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Maritza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Dixi on Jun 21, 2021
Thank you for your time to share review for your stay. Please give us an opportunity to serve you again in future if you travel this side. Appreciate your business.

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and not real clean. Bathroom fan didn't work.
Stayed 1 night in Jun 2021

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 stars
It was quiet it was comfortable and convenient. Great price
Stayed 2 nights in May 2021
Response from Dixi on May 12, 2021
I thank you so much for your compliment and your time. If you visit this side again please stay with us to serve you !!!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable
Stayed 1 night in Apr 2021
Response from Dixi on May 12, 2021
Thanks for your compliment. If you travel this side, stay with us again and give us the opportunity to serve you!!

8/10 Good

Preston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was cozy and simple! We were happy with our stay.
Stayed 2 nights in Apr 2021
Response from Dixi on May 12, 2021
Thanks for your compliment. we would be happy to serve you again in future if you stay with us!!!

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was supposed to be a non smoking room, the smoke smell was so strong i considered sleeping in the Uhaul truck.
Stayed 1 night in Mar 2021