Colwyn Bay Chalets

"The staff are very friendly. The room is comfortable. But because the renovations are not complete the corridors are scruffy. "

"Lovely staff. Room was comfortable and quirky. Food was very tasty"

"Plenty of choice of drinks "

"Paking great right outside "

"Its a beautiful infrastructure, loved the cabins. Ig was quite good, but just a rug, centre table and some wall art would spruce up the place massively. The space was quite good, secluded, hot tub was amazing. It was all well cleaned but there was a moist/damp sort of smell which was a bit unpleasant. Overall very good stay would go again. However spa was a major disappointment. I chose this place as I like to have a spa evening on each day of my trip after all of the roaming around. Was told at check in, its open till 9pm, wasnt signposted its booking only. Went next day to get some treatment to find ouf if closes at 5pm, and needs to be booked in advance so did that for the next day. Very limited slots available which is inconvenient as you have other things to explore as well obviously. However got a booking for two 60 min slots for next day, planned the entire day around it so can make it to this appt. Called next day to confirm, appointment was dropped down to 45 mins slots. When finally arrived, we were offered 30 min slots only and was told only back massage available. This was a big put off, if a service cannot be offered fully it shouldn’t be advertised as such. All around the world resort hotels and spas generally are very accommodative for guests, did not get this feeling from the spa reception staff. Ended up going elsewhere for spa treatment ! The only reason for this long review is in hopes to improve service as it is indeed a very nice establishment !"

"It was all very good and in a good position "

"Slightly slow service in ordering breakfast "

"Had a lovely weekend ,nothing to complain about."

"Enjoyed our stay here room was clean and all staff were welcoming and friendly bar man was good and knows his job. Good atmosphere with a singer on and breakfast was good Overall a good night "