跨岩镇旅游套票 | 跨岩镇机票+酒店优惠低至 4 折

I had a wonderful stay at this hotel. Everything was great! The room was very clean, the staff was friendly and welcoming, and the private beach was beautiful and very relaxing. Overall, I really enjoyed my stay. The only things I didn’t like were that breakfast was not available, and the beach didn’t feel completely private. Since cruise passengers use the walkway nearby to reach the public beach, there are many people passing through the area. While I didn’t have any problems, it made me feel less secure leaving my belongings unattended. Other than that, everything was excellent, and I would definitely recommend this hotel.

Great place to stay! The food was excellent and the staff very friendly. The pools were very nice and the beach was absolutely amazing.

Very expensive

We really enjoyed many aspects of our stay at The Reef at Atlantis. The property is beautiful, the rooms are spacious and comfortable, the beach and pools are wonderful, and the water park is a huge highlight — especially the lazy river, which has been great for my kids. The one real disappointment that undermines everything has been the towel situation. Four out of our first six days, the resort was out of towels at the pool/beach areas. That is frustrating at any resort, especially when families are moving between the beach, pools, slides, the lazy river, and their rooms throughout the day. What made it more frustrating was the management response. There are layers and layers of management, each of which don't have visibility into the issue so they spend their time gaslighting. Each time, we were told that this was an exception and that it “never happens,” even though it had already happened multiple times during our stay. I would have appreciated a more candid acknowledgment and a clear plan to fix it. Atlantis has a lot of magic. But for a premium resort experience, basic operational issues like towels should be handled much better. But they seem to have enough business that they don't care.