Fontenelle-Montby Vacations from $893

Great location - views, vineyards, good restaurant on the property, quiet. Very inconsistent inconsistent experiences with the staff. Terrible front desk experience - check-in took 45min. No English, no ‘Hello’, the room I booked wasn’t available. It was already given away to a different guest. Letitia wasn’t capable of finding a replacement or didn’t have the authority to upgrade. I looked at 4 different rooms in total. The manager of the hotel was there the whole time, yet did not step in to help address the situation. He made sure he stayed with his back to me the whole time. I got a nice room in the end, comparable to what I had booked, but only because I kept insisting. So frustrating. At dinner - the server was unfriendly to the point that I addressed the issue head-on. Do you have a problem with me? ‘No, I don’t, I even brought you a different eine.’ What? That’s part of the job! The property is old, the carpets needs replacement, but the location is fantastic.

Beautiful place to relax and restore.

Walkable to the Munsterplatz and many shops, restaurants and bars. The reception area had a tranquil vibe and the staff was very nice and helpful. The room was clean and perfect for what we needed.

New swimming pool and en-suites but much else about the venue is need of refurbishment.