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Reviews of Winery Hotel & Condominium HITOHANA

3 out of 5
Winery Hotel & Condominium HITOHANA
23-10 Kitanomine, Furano, Hokkaido

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 322 reviews" "
Rating 8 - Good. 58 out of 322 reviews" "
Rating 6 - Okay. 10 out of 322 reviews" "
Rating 4 - Poor. 5 out of 322 reviews" "
Rating 2 - Terrible. 3 out of 322 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

janelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their washer and dryer are free! I like that they have a hot tub to relax after a long day trip. Their room size with pretty spacious, they have kitchenette, kitchen items, the tv channels are good and you can do netflix, youtube, hulu too. They provide wine tasting every ight with crackers.. we would be staying and go back to this hotel again. Thank you.
Stayed 2 nights in May 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service
This is a very nice hotel with excellent value. It is clean and modern with well equipped rooms. The restaurant is very good, which is welcome as there’s not a lot around. The staff is friendly and helpful. English was better than in other pricier hotels. They have a lounge area and in the evening there are a few bottles of wine to have a tasting. This would be a great idea since there’s not much to do in Furano after sunset, if it were a bit better accomplished . Unfortunately, the wine is terrible, there are only some crackers to go with it and not a lot of room to sit down. I don’t mean to portray this as a bad thing, but rather say it’s a bit of a missed opportunity. Overall, the most important aspect is it’s great value and I highly recommend it to anyone looking for hotels in this price range.

10/10 Excellent

Agnes, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quaint property, excellent free wine tasting with crackers and chocolates. Highly recommended!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with wine tasting during my stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel with excellent facilities and good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here... great room with kitchenette. Hotel staff are wonderful and really helpful. Relaxing atmosphere in lounge and dining room, lovely breakfast and good dining options in evening. Shuttle to ski field also great.
Stayed 6 nights in Feb 2024

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class Service
We stayed as a family of 5 in one of the triple rooms for 10 nights. Needless to say it was very cosy but with a bit of organisation we managed to make it work pretty well. Facilities at the hotel are great - Onsen is a great treat after a days skiing, washing machine/dryers very useful over the 10 days and the microwave helped to fill in a few meals where we chose to stay in. Breakfast was fantastic, lots of selection western and eastern and the restaurant had a range of dinner options and was pretty well priced from Pizza to Shabu Shabu Service - absolutely top class, they were extremely kind, polite and unbelievably helpful organising restaurants, taxis, shuttles to skiing etc. Location - just a few mins walk (uphill) to gondola but a really good shuttle service. A taxi to the main town was about 1800 yen so very reasonable for a meal out. A great facility made even better by really great staff, would recommend to anyone and a good option for families.
Stayed 10 nights in Jan 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

TSAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly, polite, professional and helpful staff, my car was stuck in the snow the hotel manager helped me to get my car out of snow.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the entire experience! There was wine/juice tasting in the lobby. Free laundry services. Staff were really helpful as well. Overall, wonderful stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Chan Moon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stylish hotel, room size is big for 2 adults 2 kids with lots of table top space, storage. Public bath is small but decent for a quick dip. Free usage of washing machine & nice drinks bar with wine tasting
Stayed 1 night in Dec 2023

10/10 Excellent

Piya, prakanong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room especially the separate showroom and toilet. The location os good for guests with car.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2023

10/10 Excellent

Ngoc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Furano Hokkaido
Very Nice Room. Very friendly and professional staffs. Definitely we will stay again at Hitohana hotel when we come back to Furano in the future.
Stayed 1 night in Oct 2023

8/10 Good

Lionel

Stayed 3 nights in Oct 2023

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHER KEOW

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eunice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and nice and it offers free washing machine service and parking. Love the room and the public bath. Overall a good experience.
Stayed 1 night in Jul 2023

6/10 Okay

Shao Wu Ray

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration of the hotel is good, the service is average and the equipment is average.
Stayed 1 night in Jul 2023

6/10 Okay

Shao Wu Ray

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration of the hotel is good, the service is average and the equipment is average.
Stayed 1 night in Jul 2023

10/10 Excellent

Jia Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dislike: 1) Parking is a distance away from hotel so you need to unload luggage at hotel entrance and drive about 150m away uphill. 2) We tried to do hotel dining for dinner on the day of check-in and was told reservation needs to be made at least 1 day in advance so we can only eat out. It would be good if there is a note to hotel guests to inform of such inconvenience.
Stayed 1 night in Jul 2023

10/10 Excellent

Fen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel, it was very clean and looks really new. Free wine tasting, muscat grape juice, apple juice and snacks were all provided free of charge. There's even a coffee machine which you can also use free of charge. The staff were friendly and very polite. They even give 1000 yen voucher if you agree to not have house cleaning (only available for guests who stay more than 2 nights). Only downside of the hotel is that they didn't have enough parking lots so we had to park up a slope. However, it was not much of a problem, just a little inconvenient.
Stayed 2 nights in Jun 2023

10/10 Excellent

JENYUAN

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Service was excellent. I made a mistake with my booking and staff (girl with short hair and glasses - can't get her name as her name badge was facing down during check out) was able to accommodate and change my booking day. I was very grateful. Services was great and felt genuine. Juices and even wines were offered as welcome drinks at lobby but think from certain timing. Love the view from our room too.
Stayed 1 night in Jun 2023

10/10 Excellent

Chantelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except parking is on the slope and not exactly near hotel, everything else is great
Stayed 2 nights in Jun 2023

10/10 Excellent

Hui Hui

Stayed 3 nights in Jun 2023

10/10 Excellent

Hooi Ping

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 3 days and also dined in for dinner on first night. We were served with high quality and fresh local produce. The meat (beef, pork and fish) are cooked to perfection. Service was excellent. The hotel manager and all staffs are very professional and friendly. We asked for recommendation for restaurant, and the hotel staff provided her recommendation and even helped to make reservation.
Stayed 2 nights in Jun 2023

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel with beautiful rooms and cosy atmosphere. The room is big and with a sitting space. Staff us very helpful and nice
Stayed 1 night in May 2023

10/10 Excellent

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and spacious. We’ve enjoyed our stay
Stayed 5 nights in Mar 2023

10/10 Excellent

Claudine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Winery Hitohana is a small and quaint hotel in Furano. The hotel front desk receptions are very helpful and patient with assisting us in our luggage transfers. They made us feel at home ◡̎ Hotel is almost brand new and bed is comfortable. Breakfast and food from hotel is good and the complimentary wine sampling and free refreshments upon arrival till late in the night is a bonus! Will visit again if we come back to Furano.
Stayed 1 night in Mar 2023

10/10 Excellent

HOCK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection could be better. No fresh fruits.
Stayed 5 nights in Feb 2023

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great service. Staff is very friendly : )
Stayed 4 nights in Feb 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfortable modern hotel . Just needs a warm place for ski boots .
Stayed 4 nights in Feb 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and comfortable rooms . Needs a heated room for ski boots and fruit and yoghurt for breakfast
Stayed 1 night in Feb 2023

10/10 Excellent

Thomas, Christchurch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great small hotel. really enjoyed. large well apointed rooms

10/10 Excellent

Ming Pui

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and very welcoming

10/10 Excellent

Chi Heng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Basically tasting for everything reknown in Furano. Free wine and juice tasting after 3pm and breakfast there was 3 types of milk for tasting too. Friendly staff, spacious room, free laundry and nice public bath. Only issue is the parking is not exactly next to the hotel.

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from 支配人 | ワイナリーホテル＆コンドミニアム 一花 on May 24, 2022
この度は、"ワイナリーホテル&コンドミニアム 一花" にご宿泊いただき誠にありがとうございました。 ご滞在がご満足いただける結果になったことを、大変嬉しく思っております。 今後も、お客様にご満足いただけるような体制を整え、日々精進して参ります。 この度は、お忙しい中ご投稿頂きまして誠にありがとうございました。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Daizo

Stayed 2 nights in Mar 2022
Response from 支配人 | ワイナリーホテル＆コンドミニアム 一花 on May 24, 2022
この度は、"ワイナリーホテル&コンドミニアム 一花" にご宿泊いただき誠にありがとうございました。 ご滞在がご満足いただける結果になったことを、大変嬉しく思っております。 今後も、お客様にご満足いただけるような体制を整え、日々精進して参ります。 この度は、お忙しい中ご投稿頂きまして誠にありがとうございました。 またのお越しを心よりお待ち申し上げております。

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
The staff was very friendly and the place was very clean and near ski resort. Amenities were comfortable. I would just have to say I was a little disappointed I didn’t get my coupons at the end for not requesting to clean the room every day. We’re supposed to get 1000yen per day you don’t request cleaning. Other than that, (a one off miss) definitely recommend this place.
Stayed 4 nights in Dec 2021

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are free laundry machine and dry machine. So I can recommend long time stay in this hotel.
Stayed 1 night in Sep 2021

8/10 Good

Goki

Stayed 1 night in Sep 2021
Response from WINERY HOTEL&CONDOMINIUM 一花-HITOHANA　フロントチーフ　　本間 on Sep 25, 2021
お忙しい中ご投稿、ありがとうございます。

8/10 Good

Verified traveler

Food is great
Stayed 1 night in Jul 2020
Response from Receptionist: Trinh Thi Trinh on Aug 4, 2020
Thank you for staying at Winery Hotel & Condominium HITOHANA this time and thank you for spending your time to give us your great feedback. We are serving buffet style for breakfast and Furano, Kanza Course for dinner, beside that, pizza and burger are also served. All the ingredients are from Hokkaido, which are very fresh and delicious. Fortunately, you liked our food. Please give us more chances to serve you in the next time you visit Furano. Winery Hotel & Condominium HITOHANA

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great stay excellent hotel will be back
Stayed 2 nights in Mar 2020
Response from Receptionist: Nguyen Thu Ha on Mar 31, 2020
Thank you for staying with us and taking the time to share your review. We are thrilled to hear that you enjoyed your stay and you have made great memories. We will try our best to make our guest more comfortable. We look forward to seeing you again in the near future. Thanks & Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Receptionist: Trinh Thi Trinh on Mar 6, 2020
Thank you for staying with us and for taking your time to rate us. We really hope to have more opportunities to serve you when you visit Furano in the next. Winery Hotel & Condominium HITOHANA Hotel