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Veronica, thank you for your kind words about our friendly team members. All of us at the Hilton Garden Inn Gilroy look forward to welcoming you back soon!
The receptionist was very professional very inviting pleasant smile!
Terrance
Stayed 1 night in May 2024
Response from Customer Service on May 16, 2024
Terrance, thank you for your kind words! At Hilton Garden Inn Gilroy, our team members strive to provide a welcoming experience. We're delighted you enjoyed the professionalism and inviting demeanor of our receptionist. We hope to see you again soon!
Amy, thank you for your wonderful feedback! The team at Hilton Garden Inn Gilroy is thrilled that you enjoyed our clean facilities, friendly service, and convenient location. We hope to welcome you back soon!
This a very comfortable place to stay. Fits our lifestyle.
Lily
Stayed 1 night in May 2024
Response from Customer Service on May 13, 2024
Lily, we're delighted to know that Hilton Garden Inn Gilroy provided a comfortable atmosphere that complements your lifestyle. It's our main goal to offer an experience that resonates with our guests' individual needs and preferences. Thank you for preferring us, and we hope to see you again.
The room we were assigned has other guests still in the room.
alvin
Stayed 1 night in May 2024
Response from Customer Service on May 13, 2024
Alvin, we regret to hear about the confusion regarding your room assignment. Such incidents are unusual and we assure you our team members strive to ensure smooth processes for all guests. We hope to have another chance to provide you with a more seamless stay in the future.
Vanda, it's wonderful to know that you found our team at Hilton Garden Inn Gilroy to be excellent. We're grateful for your review and look forward to welcoming you back soon.
The staff was exceptional and very accommodating. We were there for our son’s wedding at Eagleridge.
Vanda
Stayed 1 night in May 2024
Response from Customer Service on May 12, 2024
Vanda, it's fantastic to hear that you had a great experience at Hilton Garden Inn Gilroy. Our team members strive to provide exceptional and personalized service to our guests. We're delighted they were able to contribute positively to your son's wedding celebrations. We hope to welcome you back in the future for another memorable experience.
Deborah, it's great to see that your stay at Hilton Garden Inn Gilroy met your expectations. We deeply appreciate your 4-star rating on Expedia and eagerly anticipate your next stay with us. We'll continue to strive to make your future visits just as enjoyable.
Brian, your wonderful feedback is much appreciated! We're thrilled to hear that you enjoyed your stay at the Hilton Garden Inn Gilroy and found its amenities satisfactory. We hope to welcome you back again in the future.
10/10 Excellent
Leonor
May 1, 2024
Liked: Amenities
Amazing customer service
Leonor
Stayed 1 night in Apr 2024
Response from Customer Service on May 2, 2024
Leonor, we're thrilled to know you found the customer service at Hilton Garden Inn Gilroy exceptional. Making guests feel valued is always our top priority. We'll share your kind words with our dedicated team members. We hope to host you again soon!
Manuel, we're thrilled to see your short but sweet review! We're glad you found Hilton Garden Inn Gilroy to live up to excellence during your stay. It is our pleasure to have you as a guest and we hope to welcome you back soon!
Our stay was amazing, staff was all super nice and the breakfast was very delicious
LuzMarina
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 28, 2024
Luz, it's fantastic to hear your stay at Hilton Garden Inn Gilroy exceeded your expectations. We believe exceptional guest experiences are created when team members are friendly and efficient, we're thrilled they made your stay memorable. Equally delightful is your highlight of our breakfast! Your kind feedback is greatly appreciated, and we're looking forward to your next visit.
10/10 Excellent
Steven
Traveled with family
Apr 12, 2024
Liked: Amenities
Every one that worked there was helpful and went out of their way to take care of all our needs
Steven
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 12, 2024
Steven, it's heartening to learn that you experienced our team members' dedication at Hilton Garden Inn Gilroy. Providing excellent care for our guests is a priority, and we're pleased to hear your needs were catered for. We hope to welcome you back soon for an equally positive stay.
Thanks for the perfect rating, Yadira!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Gilroy.Have a wonderful day!
Nancy, thank you for taking the time to rate Hilton Garden Inn Gilroy. We appreciate your feedback and are glad that your overall experience was a positive one. We'd be delighted to welcome you back soon for another enjoyable stay.
8/10 Good
juan
Traveled with family and small children
Apr 8, 2024
Nice staff and clean hotel
juan
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Juan, it's wonderful to learn you appreciated Hilton Garden Inn Gilroy's well-maintained environment and friendly team members. We strive to provide a welcoming experience for all our guests and are delighted your stay reflected that endeavor. We hope to see you again in the future.
10/10 Excellent
Abraham
Mar 31, 2024
Abraham
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Abraham, thank you so much for your positive rating of Hilton Garden Inn Gilroy. We're thrilled you had a wonderful experience with us and we hope to have you stay with us again soon. Safe travels.
Thank you for taking the time to leave this wonderful rating, Carol! We hope to see you again soon at Hilton Garden Inn Gilroy so we can share yet another amazing experience!
8/10 Good
Mariana
Mar 24, 2024
Mariana
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 15, 2024
Thank you for the great rating, Mariana!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Garden Inn Gilroy. We'd like to share an even better experience with you soon.
4/10 Poor
Thy
Mar 22, 2024
Thy
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Thank you for sharing your feedback, Thy.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.
10/10 Excellent
Jorge
Mar 21, 2024
Jorge
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 11, 2024
Jorge, it's great to hear that you had a positive experience at the Hilton Garden Inn Gilroy. We're grateful for your rating and your support motivates us to strive further toward excellence. We look forward to welcoming you back in the future!
Igor, it's lovely to hear that you appreciated the Hilton Garden Inn Gilroy and the top-notch service provided. We strive to ensure all guests have a memorable experience and it appears we've hit the mark with you. Should your travels bring you back to Gilroy, we look forward to providing you with a consistently excellent stay.
10/10 Excellent
Dan
Mar 17, 2024
Dan
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 8, 2024
Dan, thank you for the wonderful rating you've given to Hilton Garden Inn Gilroy. It's fantastic to know your stay met your expectations. We're excited to welcome you back for another exceptional experience in the future.
Good place to stay in Gilroy if you want.to be close to downtown
Alla
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 18, 2024
Alla, our team at Hilton Garden Inn Gilroy is delighted you deemed our location ideal for accessing downtown Gilroy. Thank you for your kind words! We eagerly look forward to welcoming you back for future visits.
10/10 Excellent
Ines
Mar 17, 2024
Ines
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Ines, it's fantastic to hear that your stay at Hilton Garden Inn Gilroy was an enjoyable one. Our team always strides to offer top-tier services to our guests. We look forward to the opportunity of hosting you again in the future.
Our room was clean, comfortable and most of all exceptionally quiet! In addition, the breakfast buffet did not disappoint!
Linda
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 16, 2024
Linda, your words are truly appreciated. It's always heartening to know that guests enjoyed their stay at Hilton Garden Inn Gilroy, particularly noting the cleanliness and comfort of our rooms. The positive feedback about our breakfast buffet also makes us feel proud as this is an aspect we put a lot of effort into. Thanks for highlighting the quietness, a quality we continually strive to maintain to ensure peace and relaxations for our guests. Looking forward to your return visit.
10/10 Excellent
Jose
Traveled with partner
Mar 14, 2024
Stay was excellent
Jose
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Jose, it's wonderful to hear that your stay at the Hilton Garden Inn Gilroy was excellent. We strive to provide top-notch experiences for our guests and your feedback is a testament to our efforts. We are eager to welcome you back soon!
Richard, thank you for your top rating! The Hilton Garden Inn Gilroy is elated to know we met your expectations, and we look forward to welcoming you back on your future visits. Safe travels!
8/10 Good
Maria
Mar 7, 2024
Good
Maria
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Maria, it's delightful to hear that you had a positive experience at Hilton Garden Inn Gilroy. We strive to provide a high standard of service and it's wonderful to hear your stay reflected this. We look forward to your next visit.
Thank you for sharing your perfect rating with us, Michelle!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Gilroy! We want everyone to feel right at home at Hilton Garden Inn Gilroy. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
Thanks for the great rating, Mike!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hilton Garden Inn Gilroy soon, we'd love to have you back!
Great location and clean, rooms are clean and updated. Good find overall
Pamela
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 4, 2024
Pamela, we're absolutely delighted that you found your stay at Hilton Garden Inn Gilroy to be enjoyable. Nothing makes us happier than knowing our guests appreciated our cleanliness and up-to-date rooms. Looking forward to hosting you again for another great discovery.
10/10 Excellent
Vienna Rose, King city
Mar 2, 2024
Vienna Rose
Stayed 1 night in Dec 2023
Response from Customer Service on Mar 4, 2024
Vienna, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn Gilroy!
10/10 Excellent
Stephen
Feb 28, 2024
Stephen
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 22, 2024
Stephen, thank you for the top score review. We hope you had a great stay at Hilton Garden Inn Gilroy and we can't wait to welcome you back in the near future. Your support is highly appreciated.
The facility is beautiful and clean. Everything about my experience was exceptional !
Josue
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Josue, it's wonderful to hear your stay at Hilton Garden Inn Gilroy was exceptional. The team is thrilled that you appreciated the cleanliness and beauty of our facility. Thank you for choosing us and we sincerely look forward to welcoming you again.
Jessica, it warms our hearts to hear that you appreciated the cleanliness and tranquility at Hilton Garden Inn Gilroy. We're thrilled that you enjoyed your stay. It's been a pleasure hosting you and we hope to welcome you back soon.
Nice receptionist. Clean room. Nice exercise room and all equipment working.
Gary
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 23, 2024
Gary, thank you for sharing your positive experience at Hilton Garden Inn Gilroy. We're thrilled you appreciated the cleanliness of your room and our fitness amenities. Our reception team is genuinely delighted to have made a good impression. We look forward to welcoming you back in the future.
10/10 Excellent
Regina
Feb 19, 2024
Regina
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Thank you for this excellent rating, Regina!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton Garden Inn Gilroy! We'd love to host you again someday for yet another unforgettable visit.
8/10 Good
Zoerima
Feb 19, 2024
Zoerima
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Thank you for the 4-star rating, Zoerima!We are delighted to see that you had a wonderful time at Hilton Garden Inn Gilroy. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
Had a wonderful stay here at Hilton Garden. Will definitely stsy here again in the future.
Maya
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 19, 2024
Maya, thank you for sharing your delightful experience at Hilton Garden Inn Gilroy. We're thrilled to hear your stay was wonderful and we greatly appreciate your intent to return in the future. See you soon!
Maria, thank you for the succinct and wonderful feedback. We are pleased you consider Hilton Garden Inn Gilroy a good place. We can't wait to have you back for another enjoyable stay.
William, thank you for choosing Hilton Garden Inn Gilroy for your stay. We're glad that your stay was commendable and we sincerely appreciate the positive rating. Our team looks forward to the opportunity to serve you again in the future.
Lynel, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn Gilroy. We pride ourselves in offering a great experience to our guests. We hope to see you again soon.
So bright, clean and comfortable and welcoming. Great person at the front desk at check-in. Everyone working here was cheerful and smiling.
Andrea
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 1, 2024
Andrea, thank you for such a splendid review! It's delightful to hear that your stay at the Hilton Garden Inn Gilroy was comfortable and bright. Praise for our front desk team member and the warm attitude of everyone here truly reflects our commitment to creating a welcoming environment. We eagerly anticipate your next visit.
Carl, thank you for your perfect rating of Hilton Garden Inn Gilroy. We are delighted to have met your expectations and look forward to your next visit.
Wuidong, it's wonderful to hear that you enjoyed your stay at the Hilton Garden Inn Gilroy. We appreciate your feedback and hope to welcome you back in the future.
Liz, it's wonderful to learn you enjoyed your stay with us at Hilton Garden Inn Gilroy. We pride ourselves for maintaining cleanliness and providing savory breakfast options. We eagerly await your next visit!
Willem, your kind feedback is much appreciated. It's wonderful to hear that you enjoyed the spaciousness and cleanliness of your room at the Hilton Garden Inn Gilroy. We aim to ensure a comfortable and welcoming environment for all our guests and we're glad to note we hit the mark with you. Thank you for choosing us, and we look forward to the possibility of welcoming you back in the future.
I loved the room, the sheets smelled so good, the bed and pillows were so nice.I loved that I could open the window for fresh air. The only draw back was my room was right over the hotel machines that ran all night, it was noisy like a shower running or air conditioner. The staff was friendly. Would stay again.
Caren
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 16, 2024
Caren, it's wonderful to hear that you enjoyed your stay at Hilton Garden Inn Gilroy. We’re glad to know that our unique bedding and the ability to let fresh air in made your stay even more comfortable. Your feedback on the room location and its associated noise is valued, and we'll certainly consider it for future room assignments. We appreciate your high regard for our friendly team members and are excited to welcome you back in the future!
Douglas, thank you for taking the time to rate Hilton Garden Inn Gilroy. We're glad to see the high score and hope this means you thoroughly enjoyed your stay with us. We aim to provide exceptional service and it's pleasing to know we hit the mark during your visit. We look forward to welcoming you back in the future.