格伦罗克Highgate Independent

“clean and conveniency”

“We enjoyed this property for the convenience of walking to all the attractions we wanted to see. Great selection of restaurants and pubs in the hotel and your in the middle of Times Square if you can’t find anything at the hotel. View from the rooftop patio was worth it all! ”

“Wonderful stay”

“Very clean, comfortable and safe.”

“Noise from bar in lobby”

“We can’t wait to stay here again! The staff was outstanding and the location for Broadway fans is perfect! The junior suite worked great for our family of 5. ”

“Amazing place to stay! Great staff, and great people! 10/10”

“in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible……

“I have checked out for one day and have not received the deposit after checking out！”

“Very friendly welcome. We stayed in double room. With family 4 persons. Room size is okay. Missing coatrack and sitting space only 2 persons could sit on a chair. Bathroom old and very very small and not comfortable. No water pressure for 2 mornings. Very nice wine happy hours in lobby and in mornings tea and coffee to take. Life music in lobby is nice. The James hotel is very nice located. ”