Hainaut Province Vacations & Trips from $607

We had issue on check in as Expedia advised comfort suite had a bath but hotel advised this was incorrect it took time to solve and a lot of discussions. . We stayed at this hotel 7 year ago and we found this time the room was very dated and shabby and in need of a major investment. The hotel is definitely not of a 4 star standard.. The price of the car park was 21€ per day! The price of a glass of wine and 1 beer was 20€! We definitely will not stop here again.

A great spot, right in the centre of Lille, so fantastic for walking around the town. Helpful staff, they found somewhere secure indoors for us to store our bicycles. Funky building and decor, an enjoyable stay.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

It took quite a while to finally get the circuit breaker fixed for our room. My husband says you should create a map of circuit breakers because they are scattered all over the hotel & in fact ours was in a locked closet in our room so that’s what caused the delay with getting it fixed. I certainly didn’t mean a 1 star rating. That was a mistake. I’m not sure how that happened. I give a 4 star rating. And other than this delayed response to getting out circuits fixed I give a high rating for the staff. Comfortable mattress. Full wall of windows. Beautiful full length velvet grey drapes, spacious room. Pretty breakfast room. A month later we are missing you all from California!