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Motel One Hamburg - Alster

Riverfront hotel with a 24-hour front desk and a bar

Choose dates to view prices

Motel One Hamburg - Alster places travelers in vibrant Hamburg-Mitte. Enjoy a welcoming bar for unwinding after sightseeing and a terrace with city views. Free WiFi keeps you connected, and bike rentals make it easy to explore local attractions without public transit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Air conditioning
  • Pet friendly

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room, 1 Queen Bed (THE ONE)

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room, 1 King Bed (THE ONE)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (THE ONE with view)

Room (THE ONE with view) | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room (THE ONE with view)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • Alster Lakes - 10 min walk - 0.6 miles
  • Hamburger Kunsthalle - 15 min walk - 0.8 miles
  • Moenckebergstrasse - 15 min walk - 0.8 miles
  • Jungfernstieg - 4 min drive - 1.3 miles
  • Hamburg City Hall - 4 min drive - 1.3 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Hamburg Central Station - 13 min walk
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬5 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬5 min walk
  • ‪Akdeniz Tantuni - ‬5 min walk
  • ‪S.L.U.T. Club Hamburg - ‬5 min walk
  • ‪Pars - ‬2 min walk

About this property

Motel One Hamburg - Alster

Hotel near Miniatur Wunderland
Motel One Hamburg - Alster provides amenities like a terrace and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, smoke-free premises, and an elevator
  • A 24-hour front desk and luggage storage
Room features
All 460 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is $109
Dec 16 - Dec 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children
  • Covered self parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Is Motel One Hamburg - Alster pet-friendly?

Yes, Motel One Hamburg - Alster allows cats and dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Motel One Hamburg - Alster?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at Motel One Hamburg - Alster on Dec 16, 2025 start from $90.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Motel One Hamburg - Alster?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Motel One Hamburg - Alster?

Check-out is at noon.

Where is Motel One Hamburg - Alster located?

Located in Hamburg-Mitte, this hotel is 0.5 mi (0.8 km) from Alster Lakes and 1.8 mi (2.9 km) from Miniatur Wunderland. Marienkrankenhaus and Moenckebergstrasse are also within 15 minutes. Lohmuhlenstrasse U-Bahn is only a 2-minute walk and Berliner Tor Station is 8 minutes.

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Motel One Hamburg - Alster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 395 out of 797 reviews
Rating 8 - Good. 332 out of 797 reviews
Rating 6 - Okay. 47 out of 797 reviews
Rating 4 - Poor. 15 out of 797 reviews
Rating 2 - Terrible. 8 out of 797 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saajandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Menggang

Liked: Staff & service, property conditions & facilities
quiet and convenient
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...
Stayed 1 night in May 2025

8/10 Good

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg hotel

It was Ok, room too hot.
Stayed 1 night in Feb 2024

10/10 Excellent

Nienke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but not a favorable location

The hotel was fine and had parking. The neighborhood I would not visit again. I would go for Neustadt or rotherbaum next time
Stayed 2 nights in Jul 2024

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not friendly staff

Very unfriendly staff! Did not at all feel welcomed:-/
Stayed 1 night in Dec 2022

6/10 Okay

Alirteza

Liked: Cleanliness, staff & service
I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024

2/10 Terrible

Manfred

Liked: Cleanliness, amenities, property conditions & facilities
Eine rechnung zu erhalten ist mittlerweile eine Herausforderung und sehr zeitraubend
Stayed 1 night in Nov 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2025

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NIE WIEDER! 50 min Warten in der Schlange für den Check-in. Anscheinend wegen einer neuen Software. Morgens zum Frühstück dann nochmal 35 min in der Schlange warten. Ganz ohne Software. Und im Zimmer lang unterm Bett eine tote Kakerlake. Der war die Wartezeit vermutlich zu lange. Ist den Wartetot gestorben. Nie wieder dieses Hotel.
Stayed 1 night in Oct 2025

8/10 Good

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal und zentrale Lage an der U-Bahn, gute Ausstattung. Sehr sauber und schönes Zimmer. Leider hat der Check-In sehr lange gedauert. Hier sollte zu Stoßzeiten mehr Personal eingesetzt werden. In der Nacht war es im Zimmer laut, da im gegenüberliegenden Zimmer gefeiert wurde. Dafür kann das Hotel aber nichts.
Stayed 1 night in Sep 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt für einen Städtetrip
Stayed 1 night in Sep 2025

8/10 Good

Gülsah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkeze yakın olması açısından tercih nedenimizdi. Oda imkanları memnun ediciydi. Çalışanların iletişimi memnuniyet verici.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. L’unique souci est la longue queue au petit déjeuner aux heures de pointe malgré la très grande salle. Mais il y a vraiment beaucoup de clients car 19 étages.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schön, super nettes Personal
Stayed 5 nights in Jun 2025

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities

Nogenlunde men kun lige

Værelset opfyldte behovet for en enket ovenatning men ikke mere end det.. Vi ankom 2 påskedag hvor meget er lukket det var comforten på hotellet så også.. som i man kunne ikke en gang købe en kop kaffe.. og servicen fra receptionen var total værdiløs.. det lykkes heldigvis at få en halvkogt kop fra en kiosk nogle 100 meter fra hotellet.. Så Motel One op jer og sæt en automat op til jeres gæster
Stayed 1 night in Apr 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soweit so gut.

Preis-Leistungsverhältnis war in Ordnung. Die Lage des Hotels ist sehr gut, da direkt vor dem Eingang die U-Bahn Station ist. In der näheren Umgebung genug Restaurants und Einkaufsmöglichkeiten ein kleiner Park liegt direkt gegenüber. Leider war die Warmwasserversorgung im 12 Stock etwas schwankend und die Klimaanlage hat nicht funktioniert.
Stayed 5 nights in Mar 2025

8/10 Good

Arjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut - wie immer.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top wie immer, wird jedoch immer teurer. Schade drum!
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Liked: Cleanliness
Für 2 Nächte in Ordnung, für deutlich länger ist es mir persönlich zu klein und spartanisch eingerichtet. Personal ist Mittelmaß, sauber ist es allerdings. Leise sind die Zimmer auch. Das Frühstück ist sehr mau und dafür echt teuer. Wir empfehlen 2 Straßen weiter ein türkisches Restaurant mit täglichem günstigeren Frühstück und viel mehr Auswahl. 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Das Frühstück bot eine vielfältige Auswahl, leider war der Sitzbereich jedoch oft stark überfüllt, da es zu wenige Sitzplätze für alle Gäste gab. Eine äußerst freundliche und stets gut gelaunte Dame (mein Respekt für ihren Einsatz) kümmerte sich um die Platzierung der Gäste, doch leider musste man dafür jedes Mal etwas warten. Das Ambiente beim Frühstück war daher eher hektisch und weniger entspannend. Das Servicepersonal war jedoch stets bemüht und sehr freundlich. Das Zimmer war sauber und insgesamt zufriedenstellend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles wunderbar funktioniert
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal, sauberes Zimmer, kostenloses WLAN, zentrale Lage, U-Bahn und Bushaltestelle in der Nähe.
Stayed 1 night in Nov 2024