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"Very friendly staff. Hotel was clean. Easy to get around town using Grab"

"This hotel is awesome ! One of the best ! Decoration is lovely, rooms are very nice, location is perfect, breakfast, so good... And the best point is the staff who is very pleasant and attentive. Everybody is very nice and has many attentions ! Actually, it is the first time we see a so kind staff, that’s amazing !!! Hanoi Royal Palace Hotel made our stay in Hanoi awesome !!! Go to this hotel if you want to live this unique experience ! It should be the best hotel in Hanoï ! "

"Amazing experience staying at the Champton, checked in early, staff were so friendly and welcoming. Room was perfect for my needs, services offered are 2nd to none. Roof top pool, sky bar, room service and gym/spa on premises. My 2night stay was over all too quickly, but i will be returning in 4 days for another 4 nights here."

"This property was perfect for our stay in Hanoi! Very nice, clean room. Professional staff. Amenities like the pool, restaurant and rooftop bar are very nice to have. "

"Rooms are spacious and clean, the staff was excellent to deal with, highly recommend. "

"房間超大，環境很舒適"

"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."

"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar! Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed! This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning."

"I’ve stayed here three times, that alone says a lot! Pros: • Shampoo and shower gel provided • Free excellent breakfast • Located in the old quarter, everything is walkable • Hot showers and AC in the rooms • Free beers in the evening • Pillows are comfortable Cons: • Towels not provided • Rooms are quite small • Bathrooms aren’t the best, but they’re okay • Mattress is a bit firm"