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Reviews of Hotel Cocos Inn

3 out of 5
Hotel Cocos Inn
Calle Las Casuarinas M-23, Residencial La Angostura, Ica, Ica

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 9 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Eddie, Staten Island

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated, not enough water flow in the shower.
Stayed 3 nights in Aug 2022

8/10 Good

DONGIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was almost perfect. Except that the water pressure in the shower is too weak.
Stayed 2 nights in Oct 2021
Response from Hotel Cocos Inn on Oct 18, 2021
Thank you so much. We will definitely work on that to make our guest experience outstanding. We hope to see you soon!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Kathya

Liked: Staff & service
Disliked: Cleanliness
Some bed sheets looked like they were not cleaned
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

6/10 Okay

Louie, Murrieta, CA

Nice hotel. Needs some improvements
It is necessary to place night tables with lamps. For the elder to place supports at shower and toilet places. Request more water pressure. Air fans only circulate the room hot air at night so windows has to be opened to bring fresh cool air but without screen mosquitos become a nuisance.
Stayed 2 nights in Mar 2018
Response from Hotel Cocos Inn on May 11, 2018
Thanks for staying with us! Your opinion is very important.

6/10 Okay

Paul

Traveled with family
Stayed 1 night in Jul 2022

8/10 Good

José Manuel

Stayed 1 night in Dec 2021
Response from cocos inn on Dec 15, 2021
Muchas gracias, esperamos su pronto regreso!!

6/10 Okay

Renatto

Disliked: Staff & service
Stayed 2 nights in Oct 2021

6/10 Okay

Wendy

Stayed 1 night in Jan 2021

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo!!
Stayed 1 night in Jan 2021

6/10 Okay

Oscar Oswaldo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel debe indicar que no cuenta con A. A.
Tomamos dos habitaciones las cuales tenía un ventilador que era deficiente para el calor que hacía en el día y en la noche, terrible más de 30grados, cuando promocionen estos hoteles en zonas de calor, por favor coloquen que no cuentan con A.A, para que el cliente desidia y no esté pasando por estos bochornos. Gracias
Stayed 1 night in Mar 2020

8/10 Good

Gerson

Stayed 1 night in Mar 2020

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Excelente atención, muy amables e todo momento. Lo único que el agua de la ducha no tenía mucha potencia, salía poquísimo. Pero todo estuvo excelente
Stayed 1 night in Feb 2020
Response from Hotel Cocos Inn on Mar 6, 2020
Muchas gracias. Encantados de poder hospedarlos, regresen pronto!

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jan 2019

6/10 Okay

LILIAN EIKO

Liked: Cleanliness
Quarto grande, mas bem gelado. Hotel em reformas ainda, nao tem cafe da manha e os quartos nao estao totalmente terminados. Uma janela do banheiro nao fechava e entre o banheiro e o quarto nao eram paredes inteiras, passava muito vento e frio do banheiro pro quarto.
Stayed 2 nights in Jun 2018
Response from HOTEL COCOS INN on Jul 15, 2018
Gracias por sus comentarios, vamos a solucionar el problema.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno
Me gustó la habitación limpia y amplia del hotel y la tranquilidad del lugar. La piscina limpia y grande solo que por el clima y los tours ya no nos dio tiempo de meternos pero me agradó mucho el hotel, lo único que tiene que mejorar es el servicio de la recepción, el trato hacia el cliente es base de una estadía y falta comunicación.
Stayed 2 nights in May 2018
Response from Hotel Cocos Inn on Jun 3, 2018
¡Gracias por hospedarse con nosotros! Su opinión es muy importante.

8/10 Good

diego

Liked: Cleanliness, property conditions & facilities, room comfort
Sin desayuno
El lugar muy lindo todo bien, lo negativo es que en la descripción dice “desayuno incluido” el cual no es así, tuve que solicitarlo como servicio extra
Response from Hotel Cocos Inn on May 13, 2018
Buenos días estimado Diego. El desayuno se le brindó, sin cobro alguno ni servicio extra. Recepción.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Adolfo Manuel

Liked: Room comfort
Disliked: Cleanliness
Piscina.sucia
La habitación estaba aseada y los ambientes eran adecuados, pero el caño no cerraba bien y goteaba, la piscina estaba sucia y el agua de un color turbio, deberían cambiarla con más frecuencia.
Stayed 1 night in Mar 2018
Response from Hotel Cocos Inn on May 13, 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante.