Independence Vacations from $398

The check in process took forever, the line was out to the door and wrapping back around. After a very long wait, when we got up to our room it was already occupied. We had to go back and wait again for a different room, only one person was working the front desk even though other staff was present. Room was nice, comfortable and clean. Not enough parking onsite, but a public parking area was nearby. Nice location making it walkable to most activities.

Property was clean and staff was friendly

Did not like that it wasn't clear it was a "timeshare" type resort. We sat thru a presentation that was a waste of our time & the sales rep. Our room had many issues that required maintenance. We were told someone would come to our room to address the problems, which never happened. Larger gaps in the floor tile grout lines that were obvious. The bedroom lighting was insufficient. The bathroom mirror lighting insufficient. The fan came on with the mirror light instead of the shower. The shower head was leaking like a sieve and could not be adjusted. The bathtub/shower floor was slippery (had to put a towel down for traction) The step out of the bathtub/shower was too deep. There needed to be a ceiling fan in the living room/kitchen area for circulation. The placement of the HVAC right near the sofa made hearing the TV very difficult. The thermostat was too high on the wall for me to see. The room as a whole did not give a good presentation of the hotel accommodations. The staff were all very friendly & helpful.