Jessica Lake Tours

Room is very cleaned. Location is good. Great security staff. Saw them avoiding unnecessary people entering the hotel rooms with 24/7 monitoring the hotel. The only draw back was they were busy on the day of check in and when I got there and hour early and was told that I can't check in early and my room will be ready at 4pm. When I returned at 4 but the room was not ready and had to wait another 20 minutes.

I had higher hopes for this hotel but we were very dissapointed. I booked two rooms, one for myself and my friends and one for my sister and her friends. My sisters room was the major issue, there was a bunch of dog food and crumbs in the shower, and when the house keeper came to clean it, she had also found there was mold in the shower.. that’s not only a cleanliness issue, that’s a health issue. My room smelt very strong of pee, it was gross. We both got a different room. Our new rooms were better, but we did notice a few things like a sticky handprint residue on the back board by the bed, there was a hair in the one bed which isn’t awful but it makes you question how clean the room actually is. There was no compensation for any of this besides just switching rooms. We had overheard another couple mentioning they also had to get a new room the same night we did so im genuinely concerned if the rooms are being cleaned. Some hallways smelt like marijuana, the elevators didn’t work all the time. We were frustrated because with all this going on, we lost a lot of time that we were looking forward to at the hotel. I wouldn’t recommend this hotel to anyone, but I hope they take this poor review into consideration and change some things.

Very nice room, and great breakfast options!