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"I didn’t stay at hotel. The hotel misrepresented their location. I chose the hotel because of its location in downtown Leticia; they are not located in downtown Leticia, they are located about 5 miles away from Leticia’s downtown. Anderson, the front desk employee, who also claimed to be the owner, wasn’t understanding about the situation and no help in resolving it either. Luckily, I have family in the country familiar with the city of Leticia, they put me in touch with a local travel agent...