2 Queen Beds and 1 Double Sofa Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Suites Kanab National Park Area

2.5 out of 5
Comfort Suites Kanab National Park Area
150 W Center St, Kanab, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews" "
Rating 8 - Good. 224 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk Agent on May 16, 2024
Dear Stephen, thank you for your feedback. We hope to have another chance to make your stay more satisfactory. We welcome you back anytime!

10/10 Excellent

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, we loved the suite, it was so comfortable! The hotel was really quiet and right across the street from a great vegetarian restaurant! I would stay here again😀
Stayed 1 night in May 2024
Response from Front desk Agent on May 14, 2024
Dear Mary, Thank you for your kind review. We are happy that you enjoyed your stay with us, and we look forward to your next visit.

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well maintained and beds are comfortable.
Stayed 2 nights in May 2024
Response from Frontdesk Manager on May 9, 2024
Dear Michele, we appreciate your feedback. We are pleased to know you enjoyed your time with us. Our team strives to provide excellent service and we welcome you back anytime! #happyguests

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Frontdesk Agent on May 6, 2024
Dear Jacqueline, we appreciate your feedback. We are glad to know you enjoyed your time with us. Our team strives to provide excellent service and we welcome you back anytime!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Kanab. Room was large and comfortable.
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 30, 2024
Dear Linda, we appreciate your feedback. We are pleased to know you have enjoyed your stay with us. Please come back anytime! #happyguests

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet.
Stayed 4 nights in Apr 2024
Response from Frontdesk Manager on Apr 25, 2024
Hi Erin, we appreciate your feedback. We are pleased to know you have enjoyed your time with us. Our team strives to provide the best guest experience and we welcome you back anytime!#happyguests

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, close to everything.
Stayed 1 night in Apr 2024
Response from Frontdesk Manager on Apr 21, 2024
Hi Heather, thank you for your feedback. We are pleased to know you have enjoyed your stay with us. Our team strives to provide excellent service and we welcome you back anytime! #happyguests

8/10 Good

Richard

Liked: Cleanliness, staff & service
Dog friendly
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 20, 2024
Dear Richard,Our team is glad that you like our dog friendly room. Thank you for your positive feedback and we will make sure our staff is providing a welcoming environment for both guests and their dog companions. We hope you look forward to staying with us again!

8/10 Good

Ronalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Frontdesk Manager on Apr 18, 2024
Hi Ronalee, we appreciate your feedback and are pleased to know you enjoyed your stay with us. We welcome you back anytime! #happyguests

8/10 Good

Tammie

Stayed 1 night in Apr 2024
Response from Frontdesk Agent on May 6, 2024
Hi Tammy thanks for your rating. We appreciate your feedback. We are glad to know you enjoyed your time with us. Our team strives to provide excellent service and we welcome you back anytime!

10/10 Excellent

Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience!
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 16, 2024
Dear Heath, Thank you for your feedback.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Best location to stay in Kanab.
Stayed 2 nights in Apr 2024
Response from Frontdesk Manager on Apr 18, 2024
Hi Paula, thank you for taking your time to give us your feedback. We are pleased to know you enjoyed your stay. We welcome you back anytime! #happyguests

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, work guest Laundry—very important, good, hot, breakfast variety.
Stayed 3 nights in Apr 2024
Response from Front desk Agent on Apr 15, 2024
Dear, Mary Ann Thank you for the positive feedback about our staff. We strive to provide excellent customer service and ensure all interactions with our team are professional and helpful. We appreciate you taking the time to share your positive comment and hope you'll look into booking with us again!

8/10 Good

GleeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 14, 2024
Dear GleeAnn, thank you for your review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 14, 2024
Dear William, Thank you for your review

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 14, 2024
Dear Anna, Thank you for your review

10/10 Excellent

GleeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel our stay was short one night.
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 14, 2024
Dear GleeAnn Thank you for your review

6/10 Okay

Minghui

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 11, 2024
Dear Minghui, Thank you for your review. Safe Travels

10/10 Excellent

Ralf

Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 30, 2024
Dear Ralf, thank you for your rating. We are glad you enjoyed your stay. We welcome you back anytime!#happyguests

10/10 Excellent

Lindell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility. Clean. Good breakfast. Nice staff
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 9, 2024
Dear Lindell, Thank you for your feedback. Safe Travels

4/10 Poor

Erin

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We booked a room with two queen beds and sofa sleeper and it was advertised to sleep up to 6 guests. We booked one night for 2 adults and 3 children. Upon first inspection of the room, the queen beds looked as if they were doubles and the sofa sleeper mattress was so uncomfortable, my 11 year old daughter chose to put the mattress away and sleep on the sofa. And after a nights sleep, it was definitely confirmed that the mattresses were in fact doubles, not queens. The name is “comfort”, but this was not in any way a comfortable stay.
Stayed 1 night in Apr 2024
Response from Front Desk Agent on Apr 6, 2024
Dear Erin, Thank you for your feedback. We apologize for not meeting your expectations. You mentioned that you booked a room with two queens and you complained about it to the front desk arguing that your room was not a double queen, and when ask you to look to an actual room with full size beds, you refused, then we wanted to go with you and measure the beds because we didn't want to leave thinking that did not get the room type you booked but you never responded. I feel sorry you felt this way about the beds. Also, you said that fit up to 6 people? Please let me correct you on this. There is no way you can book one of our rooms for 6 people! We strive and we do our best to provide the best experience to our customers and as much as we tried to help you and serve you did not let us do anything. To our customers who know our hotel and probably one that has stayed with us before is reading this review and had stay in room 105 will know that this room is is deed a double queen. Please check our website and our advertisements on third party so that you can see yourselves we do not advertise room for 6 people. Again, thank you for the review, and we wish you the best.

8/10 Good

Ranjit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Kanab if going to Zion NP. Great and good facilities.
Stayed 1 night in Apr 2024
Response from Front desk Agent on Apr 6, 2024
Dear Ranjit, Thank you for your review, we are happy that you enjoyed your stay with us. We hope that you visit us again soon. Safe Travels

10/10 Excellent

DAVID, EASTLEIGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, nice room
Stayed 1 night in Apr 2024
Response from Frontdesk Manager on Apr 5, 2024
Hi David, thank you for taking your time to give us your feedback. We are glad you enjoyed your time with us. Our team strives to give our guests the best experience, thank you for noticing our hard work. #happyguests

4/10 Poor

Marsha

Liked: Cleanliness, property conditions & facilities
Friendly staff. Good location and very walkable.
Stayed 3 nights in Mar 2024
Response from Front Desk Agent on Apr 3, 2024
Dear Marsha,Thank you for taking the time to provide your feedback. We apologize for not meeting your expectations. We would appreciate any feedback on the things we could have done better to get a 5 out 5. We loom forward to hearing from you.

8/10 Good

Erin

Stayed 1 night in Mar 2024
Response from Frontdesk Manager on Apr 20, 2024
Dear Erin, we appreciate your feedback and are glad to know you enjoyed your stay. Our team strives in providing the best guest experience and we welcome you back any time. #happyguests

10/10 Excellent

Tserendash

Stayed 2 nights in Mar 2024
Response from Frontdesk Manager on Apr 19, 2024
Dear Tserendash, thank you for taking your time to give us your feedback. We are pleased to know you have enjoyed your stay. We welcome you back anytime! #happyguests

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Frontdesk Manager on Mar 30, 2024
Dear William, we appreciate your feedback. Your comments are of great value for us. We are glad you enjoyed your stay and welcome you back anytime! #happyguests

10/10 Excellent

JOAN

Stayed 2 nights in Mar 2024
Response from Frontdesk Manager on Apr 18, 2024
Hi Joan, we appreciate your feedback and are pleased to know you enjoyed your stay with us. We welcome you back anytime! #happyguests

10/10 Excellent

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 28, 2024
Dear Ron,Thank you for your feedback. We are thrilled that you had a great stay. We look forward to seeing you soon.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 26, 2024
Dear George, Thank you for the review. We hope that you will visit us again. Safe Travels

10/10 Excellent

Carolina

Stayed 1 night in Mar 2024
Response from Front desk Agent on Apr 15, 2024
Thank you so much for your review. We hope to seeing you book later on with us at Comfort Suites Kanab again.

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cllean
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 26, 2024
Dear Mike, Thank you for taking the time to provide your feedback. We are glad that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Curtis, Wendell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern affordable hotel. Has a few spots for trailer parking! Nice continental breakfast.and walkable to nearby restaurants.
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on Mar 26, 2024
Dear Curtis, Thank you for taking the time to provide your feedback! We are thrilled to learn you liked our hotel and our breakfast. We strive to provide great experiences to our guests, and our amenities such as our large parking makes it great for people traveling with big trucks and trailers with their toys to explore the area.

10/10 Excellent

Doug

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean and convenient. Breakfast was super!
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 26, 2024
Dear Doug, Thank you for the review. We hope that you will visit us again soon. Safe Travels

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious
Stayed 3 nights in Mar 2024
Response from Front Desk Agent on Mar 25, 2024
Dear Glenn, Thank you for taking the time to provide your feedback! We are glad you had a good stay, and we look forward to seeing you again soon and provide you with a superior experience.

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, budget friendly stay!
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on Mar 25, 2024
Dear Richelle, Thank you for your feedback! We appreciate your kind words. We are glad you had a great experience with us. Please come back anytime, now you know where to find us!

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick. Staff were friendly. The room was clean and beds were comfortable. Clean sheets n towels. All updated furnitures.
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 25, 2024
Dear Doris, Thank you so much for your feedback! We are thrilled that you enjoyed your stay with us! We will share your great comments with our staff members so they know people appreciate their hard work and the level of service they provide. Please look us up on your next visit to Kanab, we would love to host your stay again.

10/10 Excellent

Heidi

Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 25, 2024
Dear Heidi, Thank you for taking the time to provide your feedback! We are glad that you had an amazing stay!

10/10 Excellent

Dana, Auburn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean and very nice.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 23, 2024
Dear Dana, We are thrilled that you like our property. As part of Choice Hotels, we strive daily to provide great experiences to our customers. We look forward to seeing you again soon!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location at the doorstep of Zion National Park. Room was clean and breakfast was decent. The only complaint was the access key was not always functional.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on Mar 23, 2024
Dear Dana, Thank you for your feedback! We appreciate your comments, we apologize for the inconvenience you had with the room key! We have noted and shared this with the maintenance person to make sure that everything with the locks and key system is working properly. We are glad that you like our breakfast. We will share your comments without housekeeping as an encouragement to keep up the good work! #HappyGuest

10/10 Excellent

DAVID, EASTLEIGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a 3 night stay at this hotel. Great location near centre of Kanab, plenty of parking but in easy walking distance of restaurants and shops. Modern, clean and everything worked, large room. Decent breakfast with a large seating area so need to hunt for a table. And very friendly and helpful staff on reception and at breakfast.
Stayed 3 nights in Mar 2024
Response from General Manager. on Mar 22, 2024
Dear David, Thank you for giving us such great feedback. We were delighted to read your comments about the location, your room, our breakfast, and the service you received from our dedicated staff members. We will share your feedback with everyone here at Comfort Suites Kanab, and ensure they know of our customers' appreciation for them. Our main goal is to provide the best experience to our valuable guests, and we feel happy when we receive such compliments. This review will encourage us to continue providing memories for future guests. We look forward to another visit to provide you with another great stay.

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel! I really enjoyed my stay here!
Stayed 5 nights in Mar 2024
Response from Front Desk Manager on Mar 19, 2024
Dear Dylan, We are glad you took the time to give us your feedback. We are so thrilled that you enjoyed your stay with us! We will share this with our hotel staff to motivate them and keep doing our jobs the best way possible.

10/10 Excellent

Grady

Stayed 1 night in Mar 2024
Response from Front desk Agent on Apr 8, 2024
Dear Grady, Thank you for your review. We hope that you will visit us again soon.

2/10 Terrible

Carol

Stayed 1 night in Mar 2024
Response from Front desk Agent on Apr 8, 2024
Dear Carol, Thank you for your review. We hope that you will stay with us again soon.

6/10 Okay

Jen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty average hotel for us. We specifically booked this hotel because it had a hot tub, but when we went to soak in it, we found it was too cold to stay in. Beds were comfy, breakfast was pretty average and the coffee was terrible. Staff are all very friendly and exceptional.
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on Mar 19, 2024
Dear Jen, We apologize for short failing to meet your expectations. We are noting all your comments and sharing them with the hotel staff to help us improve our level of service in the areas you mentioned. We hope to have the opportunity to serve again soon and provide you with a superior experience.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a family stay
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Mar 16, 2024
Dear Paula, Thank you for taking the time to provide your feedback. We are delighted that you and your family had an amazing stay. We will continue working with enthusiasm, to continue providing great service to our customers.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 15, 2024
Julie, Thank you for taking the time to provide your feedback! We are delighted to learn that you enjoyed your stay. We look forward to seeing you soon and provide you with another great experience!

8/10 Good

michael

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Mar 14, 2024
Dear Michael, Thank you for your feedback. We hope to see you again soon and provide you with a superior experience.

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple nights and had no complaints. Very clean and staff were always helpful, we needed quarters for laundry and they were very accommodating. Breakfast had many options and a lot of sitting space. Just a short drive to Zion and so many other trails. Would recommend staying here!
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on Mar 10, 2024
Dear Haley, Thank you for your kind review. We are so happy that you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Frontdesk Manager on Mar 6, 2024
Dear Dianne, Thank you for taking the time to provide your feedback. We are glad that you had a great stay, and we look forward to seeing you again soon.