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"Secure parking, clean and comfortable rooms, well located to walk Latacunga, friendly and helpful staff. Only downside (minor) was that the room was over the street, which could be a little noisy at times."

"Staff were very welcoming and helpful. The hotel is beautiful and elegant. My family felt safe and comfortable and have recommended to other traveling family. "

"I arrived at the hotel and the staff could not find my reservation. The staff also claimed hotel does not accept pre-paid reservations as a matter of policy and hence I would have to pay them in cash as they also did not have any way to receive payment by credit card. Since I had insufficient cash on me anyway, I refused to pay twice for what was already way overpriced accommodations in Latacunga, Ecuador. "

"Great location. Great staff"

"Parking at front hotel "

"It is an older hotel, beds sag but it is very clean, staff was great and showers hot, it's also the best location I could imagine. My only real complaint would be that smoking is allowed and when there were smokers on my floor the smell was enough to be bothersome. "