Lot Vacations

This hotel was perfectly located for a weeknd break. Food in the restaurant was lovely and the staff were all great. Rooms were comfortable. The bathrooms being open to the room would be our only negative while staying as a friendship group. The good points outweigh the small negative

The first receptionist was terrible , she doesn’t care about guest comfort. The family rooms are in a second building and has to use stairs, this is a wrong advertising. Until we Getz back from the tours like 6pm, Aa new receptionist gave us 2 single room with elevator and we could have a nice stay. Unless you have no heavy bags this hotel woth it, they don’t have porter

Nice Hotel prices are reasonable for the location Lots of nice features in the room Access to trains and metro super easy Needs: newer towels and better lighting in bathroom area, rather dim. Aside from that, Excellent

For those interested in shopping and "action", the location of this flat is excellent. The flat itself is laid out nicely and has a full bathroom up a set of stairs including a bath tub. The apartment has large windows with balconies and an open feel. The apartment is spacious. The kitchen was very good, with my only complaint being there was no way to make a real cup of coffee. A pour-over or press-pot would have helped. We ate breakfast and made dinner every night for two weeks...I appreciated the kitchen and table. The downside to the location is that all the action comes with noise. If you are a light sleeper bring ear-plugs. Also, there is no air conditioning and the apartment lacks fans. This creates a tension between keeping the apartment cool, but also quiet and bug-free especially at night. Finally, parking and driving in this area is very difficult, so be warned that if you need a car for certain activities that are outside of Antwerp, you will find it very cumbersome to keep a car with this flat.

Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.