All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was really friendly and helpful, rooms were very clean and spacious. Breakfast was delicious! Will be back again!
Julia
Stayed 2 nights in May 2024
Response from Sean on May 15, 2024
Julia we are so glad you enjoyed our free breakfast, and thank you for sharing how out staff provided you with great service. We love that you will be back!
10/10 Excellent
moises
Traveled with family
May 12, 2024
It was great
moises
Stayed 1 night in May 2024
Response from Sean on May 15, 2024
We are so glad you enjoyed your stay moises. Thank you for the great rating!
Good property, bad area. The breakfast was simple and included with enough variety for most families. Lunch and dinner have to be outside the hotel.
Carlos
Stayed 2 nights in Apr 2024
Response from Sean on Apr 22, 2024
Thank you Carlos for reviewing your recent stay. We are glad you found our free breakfast to have a good variety! We realize not all guests want to make use of the full kitchen in every room for every meal and we hope you found one of Merced's many restaurants to your liking.
6/10 Okay
Jessica
Apr 2, 2024
Jessica
Stayed 1 night in Apr 2024
Response from Sean on Apr 22, 2024
Thank you Jessica for rating your stay. We will work hard to earn 5 out of 5 on your next stay! Please don't hesitate to contact our hotel manager to let us know what we could have done better. We appreciate your feedback!
6/10 Okay
Teresa
Traveled with family
Mar 25, 2024
Disliked: Property conditions & facilities
The pull out sofa bed had stains on it, pillows provided had a weird smell on top of them being super flat.
Teresa
Stayed 2 nights in Mar 2024
Response from Sean on Mar 25, 2024
Thank you Teresa for sharing your experience. We apologize for failing to provide you with the great stay you should always have with us, and we promise to work to ensure these issues are resolved right away.
We had a good stay. Although the bathroom was slightly damaged due to water from the shower, which caused stains on the wall. They said clearly been there quite a while.
Michael
Stayed 2 nights in Mar 2024
Response from Sean on Mar 15, 2024
Thank you Michael for the kind rating and the fantastic feedback! We will locate the issue you mentioned and get it repaired, and we'd love to see you back if you're ever in Merced again!
We are so pleased you rated your stay a five out of five Jenienne. Thank you for choosing TownePlace Suites by Marriott Merced! We'd love to have you back again!
The room had little insulation to the nearby highway. I was hearing semis passing by all night long
William
Stayed 1 night in Feb 2024
Response from Sean on Feb 8, 2024
Thank you William for sharing your experience. We were sorry to read that you heard traffic during the night. Please don't hesitate to ask us to place you in a room further away from the highway during your next stay; we certainly want you to have a great stay! Thank you again.
The employees other was very professional, respectful. Employee Issac customer service friendly. I visited was a good experience. Issac explained a lot to me and wife. I’m glad y’all got an employee him on y’all team. Keep on the good work Issac.
Karl
Stayed 1 night in Nov 2023
Response from Sean on Nov 12, 2023
Thank you for writing about your recent stay, and for sharing how Isaac provided such memorable hospitality! We will be sure to thank him, and we hope you'll be back.
10/10 Excellent
Janice
Traveled with family
Oct 17, 2023
Liked: Amenities
Property was clean and well maintained. There was plenty of parking.
Janice
Stayed 1 night in Oct 2023
Response from Sean on Oct 18, 2023
Thank you Janice for the great review; we are so pleased you enjoyed your stay! We'd love to host you again some time.
Erin we are so pleased you had a great stay! Thank you for reviewing.
6/10 Okay
murat, MIDDLE VILLAGE
Jul 15, 2023
Disliked: Cleanliness
murat
Stayed 1 night in Jul 2023
Response from Sean on Jul 16, 2023
Thank you murat for rating your recent stay. We're always interested in feedback and looking to continuously improve; please don't hesitate to reach out to our hotel manager with any additional details!
10/10 Excellent
Alex
Traveled with family and small children, Traveled with group, Traveled with family
All in all, we loved the property. The only thing I would suggest is that since the bathroom is off the living room and kitchen, that it have a working fan.
Karen Lee
Stayed 2 nights in Jun 2023
Response from Sean on Jun 25, 2023
Thank you Karen Lee for reviewing your recent stay, we're glad you enjoyed it! We will try to locate which room you were in and make sure the bathroom exhaust fan is repaired or replaced.
10/10 Excellent
Verified traveler
Traveled with family
Jun 24, 2023
Liked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Jun 2023
Response from Sean on Jun 24, 2023
Thank you very much for rating your stay!
10/10 Excellent
Deepak
Traveled with family and small children, Traveled with pets
Have come to the conclusion that Expedias rating system is not a valid indicator of a hotel property. This hotel was rated quite well but the room was dirty and run down. Would select a different property if in the area again.
Eric
Stayed 1 night in Jun 2023
Response from Sean on Jun 12, 2023
Thank you Eric for sharing your experience. We are so sorry we failed to provide you with the clean, comfortable room you expect and deserve every single stay. We will work to ensure we take any steps necessary to prevent this from happening again. Please don't hesitate to contact our hotel manager so we can better investigate and resolve the issues you experienced.
10/10 Excellent
Chris
Business traveler
Jun 3, 2023
Liked: Cleanliness, room comfort
Awesome place for pre-interview stay
The breakfast was the best I’ve had at a hotel so far. Keep at it! My request for a quiet room the night before an interview was honored, and I felt valued as a guest.
Chris
Stayed 1 night in May 2023
Response from Sean on Jun 4, 2023
Chris we wish you great success! Thank you for giving us the opportunity to play a tiny part in it. And we appreciate you taking time to share.
Great for a quick one night stay. New property. Very clean. Food around location is fast food only. No sit down restaurants.
Robert
Stayed 1 night in Mar 2023
Response from Sean on Mar 27, 2023
Thank you Robert for the nice review. We are so glad you enjoyed a clean, satisfying stay. Do try Scott's Diner two blocks over for some great simple sit-down meals the next time you're with us!
2/10 Terrible
danny
Mar 24, 2023
internet was aproblem food was nasty desk help was no help said they would send someone up they never came was gonna check out early and go to holiday inn
danny
Stayed 3 nights in Mar 2023
Response from Sean on May 8, 2024
Thank you danny for sharing your experience. We see that your stay was fourteen months ago, in March 2023 and we hope you may have the wrong hotel in mind, but if not we sincerely apologize for failing to provide you with the delicious free breakfast and great service we strive to provide every time you stay at TownePlace Suites by Marriott.
10/10 Excellent
Verified traveler
Mar 17, 2023
Liked: Cleanliness, room comfort
Highly Recommend
I absolutely love this place, this place is very clean. I felt very comfortable and safe as I was traveling alone from out of town to attend a funeral.
Verified traveler
Stayed 2 nights in Mar 2023
Response from Sean on Mar 17, 2023
We are so pleased you had a satisfying stay! Thank you very much for writing about it, and for your high rating.
2/10 Terrible
Juan
Mar 15, 2023
Juan
Stayed 1 night in Mar 2023
Response from Sean on Mar 16, 2023
Thank you Juan for rating your stay. It is our goal to make every stay a clean, comfortable, satisfying stay. Do let us know if we didn't!