Dear Atharva,It is a shame that you have poorly scored the hotel when your issue seems to be with Expedia. Which ever way you choose to reserve there are rates with breakfast or rates without breakfast included. Our restaurant has a breakfast service available daily. This means that it is a service which is available, it does not mean that it is included. If you wish to stay at a property which gives breakfast automatically look for the included option.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Hanna,Thank you for your good score following a recent stay. We appreciate your feedback. We hope to see you again soon.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Dmitri, Thank you for your good score following a recent stay. We are glad our location was convenient to your needs and you enjoyed our services.Thank you for staying with us.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear HARI,Thank you for your good score and positive comment. We are glad you enjoyed your stay with us. See you soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Suzy,Thank you for your great score and sharing your experience. We are glad our location was beneficial. See you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Maria,Thank you for the great score! We are happy you enjoyed your time with us. We hope you will continue choosing the Holiday Inn Longueuil.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Allan,Thank you for the great score, we appreciate your feedback. There is some work being done to the exterior of the building which has affected some of our rooms. This structural work will be completed shortly and we expect all of our rooms to be back into our inventory soon. The pool and hot tub are operational, but the hours have been limited to 3pm to 10pm. Thank you for staying with us.A D'AlesioGM - Holiday Inn Longueuil

Dear Revelina,Thank you for your score and comments. We are glad our front desk served you well and you were granted an early arrival. We hope you will be back again soon for an even better experience.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear Sacha, Thank you for your review, score and feedback. There is some work being done to an exterior wall which has necessitated we close access to a series of rooms on each floor. We will inspect the A/C unit of the room you occupied to see if it requires repair or changing. So glad you enjoyed the buffet breakfast! We will let the restaurant team know.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Michael, Thank you for your positive review and comments. We are glad you enjoyed your visit. We will let the kitchen know that their efforts were appreciated.See you again soon,A D'AlesioGM - Holiday Inn Longueuil

Dear Laurel,Thank you for the good score. We hope to see you again soon.A D'AlesioGM - Holiday Inn Longueuil

Chère Mélanie,Merci pour votre excellent pointage accordé après votre récent séjour. Nous sommes heureux que vous ayez apprécié votre visite.A bientôt. Merci d'avoir choisi le Holiday Inn Longueuil.A D'AlesioDG Holiday Inn Longueuil

Dear Ms Katrina,Thank you for your review and feedback. We are sorry if the noise from the nearby highway affected your stay. Please feel free to request a room on the other side of the hotel on your next visit. While these may not have a view they tend to be somewhat quieter. Thank you for staying with us.Sincerely,A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Christina, Thank you for your review. We apologize for the issue with the hot tub. It experienced a leak which we tried to fix, but then it became apparent that parts were needed. We hope you were able to enjoy the heated pool. These should arrive soon. Our restaurant is open for breakfast from 6:30am to 10am, and the bar is open in the evenings from 5pm to 10pm. We assure you that our prices are competitive and actually lower than local dining establishments. Thank you for staying with us, we appreciate your patronage.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Dmitri, Thank you for your good score. We are glad you enjoyed your stay. See you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Veronica,Thank you for your review. As you noted, there is some work being conducted on the exterior west wall which has required the closure of a few rooms and corridors. Thankfully our guests can still use both elevators to access our rooms. We apologize if you were not properly advised. During March break it is difficult to keep up with the towel demand in the pool area, but we will keep a closer eye on the inventory and appreciate your patience.We hope to welcome you back again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Keisha, thank you for the great score following your recent stay. We are glad you enjoyed our hotel and services. See you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Dubravka, Thank you for sharing your positive experience. We are happy you enjoyed your stay and our services. Sorry about the hot tub being serviced during your visit. We hope to see you again soon.Regards,A D'AlesioGM - Holiday Inn Longueuil

Dear Kory, Thank you for posting your score. Your score of 3 suggest things could have gone better. Please let us know how we can improve before your next visit.Thank you for staying with us.A D'AlesioGM Holiday Inn Longueuil

Dear Mr Ismael, Thank you for the excellent score following your stay. We are glad you enjoyed your stay and felt that it was a good value! Thank you for your feedback. We hope to welcome you back soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Josephine, Thank you for your wonderful score and feedback following a recent stay. We are glad you enjoyed your time with us and hope to see you again in the near future.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr. John, Thank you for your good score following your recent stay. We are delighted that you enjoyed your time with us. Thank you for choosing the Holiday Inn Longueuil. A D'Alesio DG - Holiday Inn Longueuil

Chère Mme Renée-Claude, Merci pour votre bon pointage suite a votre séjour. Nous espérons vous revoir bientôt.A D'AlesioDG - Holiday Inn Longueuil

Dear Suavis, Please accept our apologies for the inconvenience of having your car stolen last weekend. We hope that you made it home safely, and without too much delay.Unfortunately, as explained by the police there has been an increase in thefts of cars from parking lots in shopping malls, hotels and other areas in recent months. Thieves have been targeting specific brands such as Toyota Highlander & Rav4, Honda CRV, and Ford F150 in particular. They have the ability to unlock and start these vehicles in just a few seconds a drive off within minutes. We have looked at several options to increase security including fencing and overnight surveillance during busier periods.We will continue to cooperate with the local police.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Nancy,Thank you for your good score. We are happy you enjoyed our stay with us. See you again soon.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Chère Mme Lucie, Nous sommes heureux que tout c'est bien passé lors de votre séjour. Merci d'avoir choisi le Holiday Inn Longueuil.A D'AlesioDG - Holiday Inn Longueuil

Dear Ms Yehia, We are sorry that you were not made aware of the New Year's Eve celebration. We had attempted to alert our guests in advance on our website and reservation system. Unfortunately, when reserving online through websites this information is not readily available. Please contact us and we can try to make amends on a future stay.Regards,A D'AlesioGM - Holiday Inn Longueuil

Dear Dmitri, Thank you for your good score! We are glad you enjoyed your stay at the Holiday Inn Longueuil. We hope to see you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Singh, Thank you for your review and kind word regarding our property and staff. We are glad you enjoyed your stay and we will share your review with or team.Sincerely,A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Noel, Thank you for staying with us! We hope to see you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Tanya, Thank you for the great score following your recent stay. We apologize if any part of our service was unsatisfactory, but glad that despite any issues you experienced that you enjoyed your stay. Thank you for choosing the Holiday Inn Longueuil. See you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear E Kaan,We are sorry that your stay did not seem to have gone very well. Please let us know how we can improve before your next visit. Thank you for staying with us.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Nicole, Thank you for your feedback. We are not certain why the low score but then the comment that it was excellent? Feel free to contact us with any further details so that we may find ways to improve.A D'AlesioGM - Holiday Inn Longueuil

Dear Hardik, Thank you for your feedback. We are sorry to see that you did not enjoy your stay with us. Please feel free to contact us and share any details which might help us improve before your next visit.Cordially,A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Nadia, Thank you for your great score and positive comments regarding your stay. We are glad you liked our property and services. I am also glad that our location was convenient and that our staff served you well. We hope to have the pleasure of seeing you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Jason, Thank you for your review and positive feedback. We are glad you were satisfied with your accommodations. We look forward tyo welcoming you back in the near future.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr John, Thank you for your great score following a recent stay! We are very happy that you enjoyed our hotel and service. We look forward to welcoming you back soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Gaby,Thank you for the good score. We are glad our location was beneficial to your needs. We hope to welcome you back in the near future.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Sonya, Thank you for the good score and information. We have verified and cleaned the windows since your visit. Due to safety regulations our windows only open 4 inches, so it can be challenging to clean the exterior screen. We wash all our windows in the spring as we do each year. Thank you for staying with us.A D'AlesioGM - Holiday Inn Longueuil

Chère Mme Christine Joanne, Merci pour votre excellent pointage! Nous sommes ravis que tout ce soit bien passé. Nous espérons vous revoir sous peu.A D'AlesioDG - Holiday Inn Longueuil

Dear Mr Said, Thank you for your good score following a recent stay. We are glad it went well, and hope to see you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear rodelyn, Thank you for the great score following a recent stay. We are glad you enjoyed our property and services.A D'AlesioGM - Holiday Inn Longueuil

Dear Ms Olona, Thank you for the good score! We appreciate your feedback. We are happy that you enjoyed your stay and our parking was convenient.See you again soon,A D'AlesioGM - Holiday Inn Longueuil

Dear Melina,Thank you for your good score and feedback. We apologize if your public transportation experience was not a good one. Bus schedules differ between weekdays & weekends, but several lines travel from our property to the nearby metro station. Feel free to ask our front desk the best routes to take.Thank you for staying with us.A D'AlesioGM - Holiday Inn Longueuil

Dear Luanda, Thank you for the great score! We are happy that you enjoyed your time with us.See you soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Anureema, Thank you for the great score and positive feedback. We are glad you enjoyed your stay with us. See you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Purva, I apologize if your stay was not satisfactory. However, there were several noise complaints from other guests regarding your two rooms between 11:30pm and 1:00am. Unfortunately, after having notified you repeatedly the night manager had to intervene. Thank you for your understanding.A D'AlesioGM - Holiday Inn Longueuil

Dear Dan, Thank you for the great score and for sharing some helpful information. We are happy you enjoyed your stay and that our location near the city was beneficial. We hope to see you again soon.A D'AlesioGM - Holiday Inn Longueuil

Dear Mr Mahmood, Thank you for the great score! We are happy you enjoyed your visit and appreciate your recommendations to others.We hope to welcome you back soon,A D'AlesioGM - Holiday Inn Longueuil