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There are many amenities within a walking distance. Parking is limited.
Charles
Stayed 3 nights in May 2024
Response from Sandra E. on May 21, 2024
Thank you Charles for booking with us and taking the time to share your feedback! We are delighted to read that you enjoyed the neighbourhood and we hope to welcome you again!
Love it ! Felt like I was staying at my house instead of a hotel. The only thing that I suggest was it should be pet friendly.
Christine
Stayed 2 nights in May 2024
Response from Sandra E. on May 21, 2024
Thank you Christine for booking with us and taking the time to share your feedback! We strive to create a comfortable and welcoming environment for all our guests, and it's fantastic to know that we hit the mark during your visit. Your kind words mean a lot to us and will certainly be shared with our team. We are looking into the option of pets in the future. We hope to welcome you again!
Fantastic hotel with immaculate rooms. Will stay again at the next opportunity.
Kaitlyn
Stayed 2 nights in May 2024
Response from Sandra E. on May 20, 2024
Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your room! Thank you for booking with us and we hope to welcome you again!
Will make this our place to stay on next time in Montreal.
Harvey
Stayed 3 nights in May 2024
Response from Sandra E. on May 19, 2024
Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay! Creating memorable experiences for our guests is our top priority, and we're thrilled that we could contribute to your enjoyable stay. It will be our pleasure to welcome you again!
Thank you for booking with us and taking the time to share your feedback! We are thrilled to read that you enjoyed your stay and we hope to welcome you again!
Customer service was excellent, place was very clean, and it was in the perfect location :)
Kwasi
Stayed 3 nights in May 2024
Response from Jennifer on May 17, 2024
Thank you for taking the time to share your positive experience! We are very happy to hear that you enjoyed your stay at our hotel. We hope to welcome you again !
Thank you Shan for taking the time to share your positive experience !We are very happy to hear that you enjoyed your stay at our hotel especially the staff. We hope to welcome you again !
This was our second time staying at the Royal Terasse. They stay was a great choice and would be our go to when travelling to Montreal again. We also had kids with us and they were very accommodating.
Jordyn
Stayed 3 nights in May 2024
Response from Julia on May 12, 2024
Good afternoon Mrs&Mr Moore! Thank you for choosing our hotel and taking the time to leave a review. We are very glad that you and your family had a great second stay with us and we're excited to welcome you again.
10/10 Excellent
Raghavendra
May 8, 2024
Liked: Cleanliness
Raghavendra
Stayed 1 night in May 2024
Response from Malik on May 10, 2024
Thank you for taking the time to share your positive experience !
Many restaurants around the area. The room is clean and well equipped with kitchenwares. Overall good experience. I will come back with my family.
Bles Nina Rosario
Stayed 1 night in May 2024
Response from Sandra E. on May 9, 2024
Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your room and our convenient location. We strive to create a comfortable and welcoming environment for all our guests and we hope to welcome you again!
What a great experience we had staying at Terrace Hotel! So nice and clean, comfortable bed and friendly staff. Totally recommend!
Mariana
Stayed 4 nights in May 2024
Response from Sandra E. on May 9, 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, particularly appreciating the room, cleanliness, and our team's service.Creating memorable experiences for our guests is our top priority, and we're thrilled that we could contribute to your enjoyable stay. Your compliments will be shared with our team, as they take great pride in ensuring our guests have a wonderful time. We hope to welcome you again!
10/10 Excellent
Binta
Traveled with family
May 5, 2024
Liked: Amenities
This is one of the best hotels! Clean and very comfortable. My family and I chose the 2 bedroom 2 bathroom suite and it was wonderful! Clean and had all the amenities. If you are looking for a hotel don’t miss out on this gem. It’s a fantastic hotel. The front desk service was very nice and bilingual if you don’t speak French. I will definitely recommend this hotel to my friends and family.
Binta
Stayed 2 nights in May 2024
Response from Sandra E. on May 6, 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, particularly appreciating the room, cleanliness, and our team's service. We strive to create a comfortable and welcoming environment for all our guests, and it's fantastic to know that we hit the mark during your visit. Your kind words mean a lot to us and will certainly be shared with our team. We look forward to welcoming you back on your next trip to Montreal!
This property was amazing. Apartement like room that was spacious and modern. Walking distance to subway which can take you anywhere in Montréal. Grocery nearby so you don’t have to eat out. Staff was great and even accommodated an early check in. Overall great stay.
Daniel
Stayed 1 night in May 2024
Response from Sandra E. on May 6, 2024
Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your room, our convenient location, and the service provided by our staff. Creating memorable experiences for our guests is our top priority, and we're thrilled that we could contribute to your enjoyable stay. We hope to welcome you again!
The hotel is near shops, restaurants and all kind of facilities.
Ana
Stayed 2 nights in Apr 2024
Response from Sandra E. on Apr 29, 2024
Thank you Ana for booking with us and taking the time to share your experience! We are thrilled to read that you enjoyed the location and the surrounding shops of the vibrant area. We are glad that you enjoyed your stay and we hope to welcome you again!
Thank you Roger for booking with us and taking the time to share your review! We're thrilled to hear that you're happy with your room and your stay! We hope to welcome you again!
Nice , clean comfortable . Central to many shops. Would recommend.
Joanna
Stayed 1 night in Apr 2024
Response from Sandra E. on Apr 22, 2024
Thank you Joanna for booking with us and taking the time to share your review! We are delighted to read that you enjoyed your stay and that you would recommend us. Thank you for your kind words and we hope to welcome you again!
Great property; quiet and comfortable and reasonably priced. Only issue was with the fluctuating shower temperature.
Jane
Stayed 1 night in Apr 2024
Response from Sandra E. on Apr 19, 2024
Thank you Jane for booking with us and taking the time to share your experience. We are sorry to learn that there was an issue with the water temperature. We are genuinely sorry for any inconvenience or frustration you may have experienced. We are happy that you still had a great stay and it will be our pleasure to welcome you again in the future.
Thank you for booking with us and taking the time to share your experience. Our team works hard to provide exceptional service and create a welcoming atmosphere, and it's gratifying to see that reflected in your feedback. We hope to have the pleasure of hosting you again in the future.
some misanderstanding regarding my son staying with me
however I spoke with the manager and we found a solution
Dania
Stayed 3 nights in Apr 2024
Response from Sandra E. on Apr 15, 2024
Thank you Dania for booking with us and taking the time to share your experience. We are genuinely sorry for any inconvenience or frustration you may have experienced. Please know that your satisfaction is of the utmost importance to us, and we deeply regret that we fell short of your expectations. We are glad that we were able to find a solution and we hope that you stay was enjoyable with us. We hope to welcome you again and regain your trust on your future visits.
8/10 Good
David
Apr 10, 2024
David
Stayed 1 night in Apr 2024
Response from Sandra E. on Apr 30, 2024
Thank you David for your rating! We are glad that you enjoyed your stay and we hope to welcome you again!
Thank you Daniel for choosing Hôtel Terrasse Royale and taking the time to share your feedback! We are delighted to read that you enjoyed your stay and we hope to welcome you again!
Thank you Benedicte for choosing Hôtel Terrasse Royale and taking the time to share your feedback! We are delighted to read that you enjoyed your suite and we hope to welcome you again!
Great location for a hospital stay. Very clean and having stayed before, very nicely renovated. A very short walk tous it my husband after surgery.
Linda
Stayed 1 night in Apr 2024
Response from Sandra E. on Apr 7, 2024
Thank you Linda for booking with us and taking the time to share your feedback! We are delighted to read that you enjoyed your room and the proximity to the hospital. We hope that your husband feels better after surgery.
Nice property, renovated; great location with a lot of dining options. Excellent customer service.
Alim
Stayed 2 nights in Mar 2024
Response from Sandra E. on Apr 5, 2024
Thank you Alim so much for taking the time to share such a wonderful review of your recent stay. We are thrilled to hear that you enjoyed our amenities and the surrounding shops in the vibrant area of Montreal. Our team works hard to provide exceptional service and create a welcoming atmosphere, and it's gratifying to see that reflected in your feedback. We hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Clara
Apr 2, 2024
Clara
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 3, 2024
Thank you Clara for your rating! We are thrilled to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we look forward to welcoming you back in the future!
Thank you for booking with us and taking the time to share your feedback. Indeed, our private parking is limited. We do hope that you enjoyed your room and your stay, and it will be our pleasure to welcome you again!
Our stay was great overall, but the doors and walls were quite thin. People speaking loudly in the hallway sounded like they were in the room with us, and we could hear snoring in the next room.
Samantha
Stayed 2 nights in Mar 2024
Response from Jennifer on Apr 3, 2024
Thank you Samantha for booking with us and taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced due to the noise disturbance during your stay with us. We hope to welcome you again in the future!
Thank you Lyera for your rating! We are thrilled to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we look forward to welcoming you back in the future!
Loved the location of the property everything I needed was walking distance. Beautiful view of the St. Joseph Oratory. Friendly helpful staff.
Sophia
Stayed 6 nights in Mar 2024
Response from Jennifer on Mar 28, 2024
Thank you Sophia for choosing Hotel Terrasse Royale and taking the time to share your feedback! We are very happy to read that you enjoyed the location and helpful staff. Creating a comfortable and welcoming environment is a priority for us, and it's wonderful to know that we've met your expectations. We hope to welcome you again!
8/10 Good
Emilie
Mar 24, 2024
Emilie
Stayed 1 night in Mar 2024
Response from Sandra E. on Apr 15, 2024
Thank you for your rating! We are happy to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we hope to welcome you again!
Merci Louis Pierre d'avoir choisi Hôtel Terrasse Royale pour votre séjour à Montréal et d'avoir pris le temps de laisser vos commentaires! Nous espérons vous accueillir de nouveau!
This hotel is well situated and very clean. I strongly recommend it.
Michel
Stayed 4 nights in Mar 2024
Response from Sandra E. on Mar 13, 2024
Thank you Michel for choosing Hotel Terrasse Royale and taking the time to share your feedback! We are very happy to read that you enjoyed the location and the cleanliness. Creating a comfortable and welcoming environment is a priority for us, and it's wonderful to know that we've met your expectations. We hope to welcome you again!
Thank you Colin for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the cleanest of our suite. We hope to have the pleasure of hosting you again in the future.
Thank you for choosing Hôtel Terrasse Royale and taking the time to post your rating! We are so happy that you enjoyed your stay and we hope to welcome you again!
10/10 Excellent
Moustafa
Mar 4, 2024
Moustafa
Stayed 1 night in Mar 2024
Response from Jennifer on Mar 24, 2024
Thank you for your rating! We are thrilled to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we look forward to welcoming you back in the future!
Excellent room and fantastic staff. Beautiful place to stay, and great location for food and easy access to metro. Merci beaucoup 😊
Christopher
Stayed 2 nights in Feb 2024
Response from Sandra E. on Mar 4, 2024
Thank you Christopher for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our amenities and the location. Our team works hard to provide exceptional service and create a welcoming atmosphere, and it's gratifying to see that reflected in your feedback. We hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Cedella
Feb 27, 2024
Spacious and well kept rooms. We will definitely be back !
Cedella
Stayed 2 nights in Feb 2024
Response from Jennifer on Feb 28, 2024
Thank you Cedella for booking with us and thank you so much for taking the time to share your positive experience! We are thrilled to hear that you had a great stay. We look forward to welcoming you back in the future and providing you with another outstanding experience!
This was the second hotel we stayed in on our trip to Montreal, and by far our favorite. The staff was extremely hospitable and the hotel had great amenities. The cafe adjacent to the hotel was delightful for breakfast and coffee before we departed, and we bought many treats to take home from the bakery next door - all of which were wonderful.
Tiffany
Stayed 1 night in Jan 2024
Response from Sandra E. on Feb 27, 2024
Thank you Tiffany for booking with us and thank you so much for taking the time to share your positive experience with our staff! We are thrilled to hear that you had a great stay, and we truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that their efforts have made a positive impact on your visit. We look forward to welcoming you back in the future and providing you with another outstanding experience!
10/10 Excellent
Alison
Traveled with family
Feb 19, 2024
Lots of space; more apartment than hotel- awesome!
Alison
Stayed 2 nights in Feb 2024
Response from Sandra E. on Feb 20, 2024
Thank you Alison for booking with us and taking the time to share your feedback! We are delighted to read that you enjoyed your room and the space available. We hope to welcome you again!
10/10 Excellent
JeongIn
Feb 19, 2024
JeongIn
Stayed 3 nights in Feb 2024
Response from Sandra E. on Mar 21, 2024
Thank you for your rating! We are thrilled to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we look forward to welcoming you back in the future!
Parking is tight but hotel is very nice. Would come back.
Anuja
Stayed 2 nights in Feb 2024
Response from Sandra E. on Feb 19, 2024
Thank you Anuja for booking with us and taking the time to share your feedback! Indeed, parking is limited but our staff are ready to help you park your vehicle as it can be quite tricky. Do not hesitate to ask for help parking your vehicle for your next stay. we hope to welcome you again!
10/10 Excellent
Mary Claire
Feb 6, 2024
Mary Claire
Stayed 2 nights in Feb 2024
Response from Sandra E. on Mar 21, 2024
Thank you for your rating! We are thrilled to see that you enjoyed your stay. Thank you for choosing Hôtel Terrasse Royale and we look forward to welcoming you back in the future!
6/10 Okay
Natasha
Business traveler, Traveled with partner
Feb 5, 2024
Liked: Property conditions & facilities
It was convenient, we have a big vehicle and parking was an issue. The underground could not accommodate over 6ft truck. The receptionish did the best they could to assist, however, we felt worried that our vehicle maybe towed. Some arrangements should have been made for us.
Natasha
Stayed 2 nights in Feb 2024
Response from Sandra E. on Feb 6, 2024
Thank you Natasha for booking with us and taking the time to share with us your experience. We are sorry that the parking was an issue and we were not able to arrangement your parking. We do hope that you enjoyed the rest of your stay and we hope to welcome you again!
Très propre.Bonne division de l’apt.Facilité de stationnement
George
Stayed 1 night in Feb 2024
Response from Sandra E. on Feb 5, 2024
Merci George d'avoir choisi notre hôtel! Nous sommes ravis que vous ayez apprécié la propreté de nos installations. Votre satisfaction est notre priorité. Nous espérons vous accueillir à nouveau bientôt!
Thank you Valentine for choosing Hôtel Terrasse Royale and taking the time to share your feedback! We are thrilled to read that our staff was helpful. Customer satisfaction is our top priority and we hope we can welcome you again!
2/10 Terrible
Heather
Traveled with partner
Jan 23, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
While the renovated rooms looked good, they were still doing very loud renovations in the rest of the hotel and this is not posted on their site, nor was it mentioned when we checked in. The reception staff were rude and reactive when we said this wasn’t acceptable. We left and got a refund through Expedia.
Heather
Stayed 1 night in Jan 2024
Response from Sandra E. on Jan 26, 2024
We sincerely apologize for the inconvenience you experienced due to the noise disturbance during your stay with us. Your comfort is our top priority, and it is disheartening to hear that we fell short of your expectations. We hoped that another room away from the noise would solve the problem. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.
2/10 Terrible
Dina
Jan 22, 2024
Dina
Stayed 1 night in Jan 2024
Response from Sandra E. on Jan 26, 2024
Thank you for booking with us. We are sad to learn that you were not satisfied with your stay. Please let us know how can we improve your future experience with us.
Thank you for your delightful feedback! We're thrilled to hear that you're happy with your stay. We appreciate your choosing our hotel and look forward to welcoming you again!