Senior Deluxe Double Ocean View | Balcony
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Reviews of The Swan Hotel

3 out of 5
The Swan Hotel
5a Tue Tinh Alley, Loc Tho Ward, Nha Trang, Khanh Hoa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

dinah

Liked: Cleanliness, staff & service
New Clean Hotel / Weird Breakfast
Nice place to stay and very clean. The beds we a bit hard and the bathroom had an odd smell in the mornings. Nothing too bad but noticeable. Breakfast was also strange...but the eggs were tasty.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to Deluxe Ocean view room which was spotless. Staff go out of their way to make you feel comfortable. House keeping is of high standard. Buffet breakfast was excellent! Highly recommended.
Stayed 1 night in Mar 2019
Response from Ms Huyen Truong on Apr 30, 2019
Thank you for your comment. The Swan Hotel is always interested in hearing the comments of its guests and we are glad that you wrote to us. Your comment will motivate us to work harder and better. We hope that we will continue to receive your custom and see you again on your next holiday. Thank you very much!

10/10 Excellent

Selinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value
The hotel is in a good location close to the beach, night market and lots of restaurants and bars. The staff were very friendly and helpful. Breakfast variety was adequate.
Stayed 7 nights in Mar 2019
Response from Ms Huyen on Mar 15, 2019
Thank you for your comment. The Swan Hotel is always interested in hearing the comments of its guests and we are glad that you wrote to us. Your comment will motivate us to work harder and better. We hope that we will continue to receive your custom and see you again on your next holiday. Thank you very much!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice place. Good value
Stayed 3 nights in Jan 2019
Response from Ms Huyen on Jan 16, 2019
Thank you for your comment. The Swan Hotel is always interested in hearing the comments of its guests and we are glad that you wrote to us. Your comment will motivate us to work harder and better. We hope that we will continue to receive your custom and see you again on your next holiday. Thank you very much!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Very nice stay and great value for money
Stayed 1 night in Jan 2019
Response from Ms Huyen on Jan 16, 2019
Thank you for your comment. The Swan Hotel is always interested in hearing the comments of its guests and we are glad that you wrote to us. Your comment will motivate us to work harder and better. We hope that we will continue to receive your custom and see you again on your next holiday. Thank you very much!

6/10 Okay

Kitano

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The balcony was huge & scenic...it was almost as big as the room. Having said that...the room was small & crampy. They said it was 376sqft but it seemed liked 250. They must have incl the balc as part of the room. The shower stall was open so after every shower the bathroom was flooded. Not a good idea. The hotel was at the end of a long alleyway so tough for cars to get into.
Stayed 1 night in Nov 2018
Response from Ms Huyen on Dec 12, 2018
Thank you for your comment. The Swan Hotel is always interested in hearing the comments of its guests and we are glad that you wrote to us. Your comment will motivate us to work harder and better. We hope that we will continue to receive your custom and see you again on your next holiday. Thank you very much!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Ms Huyen on Nov 10, 2018
Thank you for your comment. We are always interested in hearing the comment from you. Your comment will motivate us to provide better services for our guest Hope to see you again on your next holiday. Thanks