Novelis Vacations from $476

J'ai apprécié le quartier et les services proposés. Nous avons trouvé la personne qui nous a servis peu aimable, mais je sais que le service client peut toujours être amélioré.

Close to lots of amenities, clean, friendly staff

I thought the room had a pretty good view, the electric curtians in the bedroom didn't work, housekeeping didn't leave enough garbage bags. Around the building there wasn't any smoke bins...or what ever they're called

Overall it was a good stay. The building is new and we'll maintained. Area was quiet, easily accessible to Little Italy neighborhood. On the down side, concierge is not always there, if they're not there, there's a number to call, but it's a phone number to the parent hotel in Toronto, and there's not much they can help with. We got in late at night and the lockbox to the key was jammed. We called the number provided and they couldn't do anything as there's no one they could send to assist. We ended up having to push and pull on the lockbox door for 20 minutes before it opened, it was very frustrating after a long drive. There was some hair underneath the bed sheets, but otherwise it was clean. Everything else was great.

Its a must stay for our family for years now, wonderful all around.