Ore Residences

"Lack of sheets and wifi out of step with pricing."

"Très bon accueil, excellent petit déjeuner"

"Staff lovely could not do enough for you very clean hotel food was good not a huge choice but good quality drink's very good and cheap £4.86 for 2 large san Miguel on draft spa very good gym looked good outside excellent little local bar also very cheap and packed in evenings room was very clean but smelly slightly of damp but great size for triple room 2 beds and two excellent bathrooms and if facing side street very close to opposite balcony’s noisy youngsters at 5am not hotels fault I would recommend and stay here again opt for pool view "

"Excellent situation and friendly staff - will stay again! "

"Great hotel"

"The property is very well located, just a few minutes drive from Saint Lary Soulan and close to everything the region has to offer. The property is very cute and quite spacious. There were 16 of us including 6 teenagers and each had their own space. The house has a big kitchen with everything one can possibly need and well stocked with essentials (salt, oil, spices etc). The house also has 2 very spacious space for dinner and relaxation including a pool table. Philipppe, the owner, is very lovely and super easy to deal with. We all loved our stay there and would def come back and recommend the place. "

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."

"Do not recommend for non-Spanish speakers. The hosts are lovely and the hotel is nice and clean, but communication for English speakers is tricky. Maybe if you speak French or Italian it could also work, but just FYI, none of the staff speak a word of English. But it’s pretty much like that in the entire Val d’Aran."

"The hotel is located on a side road in a modest size village. Very little traffic passes so it's not likely to attract passing trade but does mean it's very quiet with no vehicle noise in the rooms. The staff speak good English so communication isn't a problem. The room has a balcony with views of the mountains in the distance. Breakfast costs extra but is of high quality. The only issue is the soap dispenser in the bathroom was empty but the shower gel provided an alternative."