Great and helpful reception. Excellent parking at extra cost in lockup garage. Excellent breakfast.

My wife and I chose Castel Hortenberg for our stay in Bolzano, and we were blown away from the moment we arrived through our departure. Secure parking with private gates. Upon arrival we were greeted with Prosecco, and this type of care and attention was given to us the entire time by Tommaso and the other staff. The room was mindblowing, facing the mountains and pool, everything felt like luxury including the Acqua Di Parma bath supplies. Incredible heated pool and wellness center that included 2 saunas, hamman, jacuzzi, aromatherapy showers and salt room (we went every single night!). Dinner down in the castle was fantastic both times we went, and we were even able to taste their own 100 year old olive oil. Bolzano was a fantastic location in between all destinations we wanted to drive to like Cortina D'ampezza, Seceda peak and other Dolomiti locations. It was truly incredible to come home each night after exhausting days to Castel Hortenberg. I already cant wait to come back in the Summertime for hiking! Be sure to book with them directly so your parking is included otherwise via Expedia we were charged extra. I don't have a single critical thing to say, my wife and I loved this place and we felt it was LGBTQ friendly.

Staff were very friendly. Whilst it is an older property, the rooms are small, didn't worry me as i was traveling alone. Outdoor area was pleasant to have breakfast (although I didn't partake) also nice for an after dinner drink. Very easy walk to center, would recommend