Parkdale Park Tours

The room itself was incredible! Beautiful view and nice little balcony to sit on and enjoy. But the check in was super confusing as it was in a completely different building. So after unloading luggage, walking around to the the correct building only to be told our room is in the building we originally were at. Had to pay the resort fee, only to find out nothing is open. No gondola, no restaurants, or anything as a matter of fact. Definitely not a place to stay when it’s not snowy out. So pretty bothered by having to pay the fee when we got nothing out of it.

Really enjoyed the stay at post with good, stay, clean room. One suggestion is they make the tv easier to operate. After 20 minutes trying just gave up on this.

The property is beautiful. The food is delicious. They did run out of Sauvignon blanc and Pino Grigio white wine. The staff is friendly. My only negative about the place, the rooms are tired looking. We were married at Emerald Lake 25 years ago and came back to celebrate. Same furniture. Bathrooms need an update. We were disappointed the very large jacuzzi (like a small pool) had been replaced by a small jacuzzi. This was our sixth stay at Emerald Lake - the property is beautiful, however accommodations definitely need an upgrade.