East Sea Park Tours

Service was stand out 1st class. Everyone is particularly friendly and helpful. Customer service is top class!

Rooms: Rooms are nice but very dated. Needs a lot of repair work and upgrading. During my stay I encountered bad aircon leaking issues for 3 days straight. During a heavy downpour, lots of rain water started getting in and got my luggage and cloths wet. And the worst part, waste water from drainage system started flowing up through the bathtub! The resort staff got me changed to another room as these problems couldn’t be sorted out. The new room had its own issues as well. Wifi wasn’t working, toilet’s flush wasn’t working, shower had no pressure, and so on. Resort staff: Excellent service. Very helpful and always willing to render their assistance whenever you need them. Restaurant: I would give this my lowest rating. Lots and lots of houseflies! We experienced lizards crawling into our chairs while dining! You can never dine in peacefully. And during the rainy nights, you’ll have to deal with a lot more insects. One of the very rare restaurants that doesn’t serve any desserts. Not even ice-creams. Daily buffet breakfasts are the same limited spread.

Service was impeccable. Simon was a great driver and doorman. He patiently waited for hours and hours when we got stuck at Sun World because of a storm and had fresh towels and water for us. Lili was super sweet and left us a fruit care package for our day trip. The welcome drinks were amazing! The breakfast was stunning with an awesome selection. Rooms were gorgeous!!! Wished we stayed here longer