Serengeti Park Tours

Great stay - we always stay here on our way to Denmark from southern Germany!

The hotel is beautiful, really modern and the rooms are huge. A huge bed with a separate shower and toilet. The only downside of the rooms is that they are pretty dark and no air con (though they were providing fans). The bar is lovely, with a great drinks selection. A short walk to many restaurants and nearby train stations, a great hub to base yourself if visiting Hamburg.

I would book this hotel again. It was well priced and in a very convenient area for travel. But there are two things that stick out: 1. The hotel room door didn't fully latch shut when I left for an hour. When I came back the door was visibly open. Luckily my room was further away and I was only out briefly. So the chance for someone to go into my room was limited. But it's still concerning. Nothing was missing. You need to make sure the door is fully shut, with a lot of force. 2. The WiFi policy is kind of odd. Only one device per room could connect at a given time. So if you have multiple devices (e.g traveling with a phone, tablet, and a laptop) or multiple people, not everyone can use the WiFi at the same time. Unless you pay extra. You have to log in and log out.