Phoenix Vacations from $440

3rd hotel in a row (within one month of travel) had the fitness center shut down due to maintenance. I mean how hard is it to mention that online and websites? I drive a truck and come to Syracuse every week and specifically chose a hotel with a fitness center. I will call ahead next time but again why is it not mentioned online? Also hotel is smoke-free yet smell of marijuana and noise from next door.

I was yelled at by a woman in food service. It wasn’t even 10am and she said we’re closing and don’t eat. I was just getting coffee. She was so rude. I’ll never go there again and I sent a lot of people to that hotel. Get rid of that animal!

The room was spotless. The check in staff were wonderful and personable. Bed was comfy.

The hotel is beautiful, beds were comfy, room was clean, unfortunately no one reads the hotel signs asking that everyone respect their quiet time. Who ever was beside us in the next room sounded like they were right in the room with us. This wasn't early evening or early morning it was in the middle of the night for like 2 hours. From like 1:00 until 3:00am. There was no possible way to go to sleep. It was the worst night I spent in a hotel in a very long time, sucks to spend $160 for one night and not be able to sleep like you should. People need to have some consideration.

Breakfast was fresh. Only one thing the ac in the room was to loud.