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Reviews of Hampton Inn Pittsburgh/Monroeville

3 out of 5
Hampton Inn Pittsburgh/Monroeville
3000 Mosside Blvd, Monroeville, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1004 reviews" "
Rating 8 - Good. 267 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 72 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in May 2024

4/10 Poor

Muneesh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had 2 rooms. Bathrooms were nasty, doors had spill marks carpet did look clean, curtains were ripped, connecting room door mobs were loose/broken, pool was closed and list goes on. Few years back I stayed at this property and was good at that time. Not sure what changed this time. Wil not select this hotel anymore.
Stayed 1 night in May 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Thomas R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent for a one night stay. The receptionist, breakfast and staff were excellent. I could not ask for more. I was there for a funeral.
Stayed 1 night in May 2024

10/10 Excellent

Cetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints about my stay, The breakfast was good one day was bacon the next day was sausage along with other breakfast options and it never ran out because someone was always there to refill the pans. Everything was fresh. The workers were very friendly and always asking “Are you okay, can I help you with anything “.Someone was always at the front desk willing to assist you.
Stayed 2 nights in May 2024

8/10 Good

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, and the place was clean, and the beds were super comfortable. The building itself seemed very in need of repairs. Painters tape holding trim on (???), drywall in the ice machine room looked half ripped out/destroyed (no sign of repairs happening), and we had to push hard to get our room door to close just to name a few. If you don’t mind overlooking the cosmetic issues would definitely recommend!
Stayed 1 night in May 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Priya

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

THU

Traveled with family
Property is convenient located off the highway. Need some upgrades
Stayed 1 night in May 2024

4/10 Poor

Dan

Traveled with family
Disliked: Property conditions & facilities
We tried to check in and was told there was a staffing shortage and non room was available. We waited 30 minutes then they said our room was ready the whole time. The room smelled like old feet the couch is dirty. You can tell by the grate in the bathroom they don't clean thoroughly. Our room was clean. The staff friendly. Walt Disney said "Do what you do so well they will want to come back, and tell others". I don't want to come back. The broken elevator, why is there not a staff elevator? Good Luck.
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff! The front desk staff are wonderful! Very friendly & always smiling. The room was great, super clean and smelled amazing! The breakfast was nice and had plenty of options! The pool was a bonus for our guys.
Stayed 2 nights in May 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
I would really appreciate a receipt please!!
Stayed 2 nights in May 2024

4/10 Poor

eugene

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Balaji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Nice breakfast. Comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Breakfast was hot and plentiful. Room was cozy and my Roku worked great with the Large TV .
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was superb
Stayed 1 night in Apr 2024

10/10 Excellent

siraj

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was really a great experience staying at this hotel. Friendly staff, complementary water bottles, fresh coffee, and tea available 24/7 plus great breakfast menu. Overall very pleasant experience. Will definitely stay at this facility in future.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and room is very comfortable. Busy intersection was a little daunting but manageable.
Stayed 1 night in Apr 2024

6/10 Okay

Doris

Stayed 2 nights in Apr 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Harold

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Room was clean except toilet not fully cleaned
Stayed 1 night in Apr 2024
Response from Tony Galang on Apr 11, 2024
Thank you for letting us know about your stay! We are sorry to hear that we did not exceed your expectations while staying with us. Please know that our team is always available during your stay to address anything that is going wrong prior to your departure. We look forward to serving you again in the future, and hopefully all your expectations are met or preferably exceeded on your next visit.

10/10 Excellent

Byron

Traveled with family
Liked: Staff & service, property conditions & facilities
Other than someone leaving their lunch in the mini fridge, the room was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Imani

Stayed 1 night in Apr 2024

10/10 Excellent

Monian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Definitely recommend
Stayed 1 night in Apr 2024

8/10 Good

Shelby

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff were very nice. They only had one waffle maker, so the breakfast line was very long.
Stayed 1 night in Mar 2024

10/10 Excellent

Johnathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love returning because of the comfortable stay and the easy access to everything……✨✨✨✨✨
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off the turnpike. Clean hotel, well maintained.
Stayed 1 night in Mar 2024

10/10 Excellent

Rengaiyengar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sandipan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor Customer service
Stayed 1 night in Mar 2024
Response from Tony Galang on Apr 3, 2024
Thank you for sharing your comments, and we’re so concerned to hear that you were unhappy with your stay. Please know that our team is always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

4/10 Poor

Lakxmi Narayana

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Customer service
Stayed 1 night in Mar 2024
Response from Tony Galang on Apr 3, 2024
Thank you for sharing your comments, and we’re so concerned to hear that you were unhappy with your stay. Please know that our team is always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

10/10 Excellent

Srinivasa

Good
Stayed 1 night in Mar 2024

8/10 Good

TAEHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet good.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Stayed 6 nights in Mar 2024

10/10 Excellent

Sujith

Traveled with family
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 5 nights in Jan 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was lovely, breakfast was fantastic and my room was clean and quiet. Would recommend
Stayed 1 night in Nov 2023

8/10 Good

mark, Wake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding
Stayed 4 nights in Feb 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a surgery that I had in that area which was hours from my house. The staff knew I was there for that and for recovery for a few days after. The staff were so kind and accommodating! They not only were so friendly and sweet, but they went above and beyond to check in on me every time my daughter went to the lobby. It was better than any experience I’ve had in a hotel, and I travel frequently so hotels are a second home to us! I genuinely can not thank them enough for their care and attention during my stay there!
Stayed 4 nights in Feb 2024

8/10 Good

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice desk service, clean room, but $75 dog fee ridiculous as rest area for dogs weedy, full of trash, extremely small, and has huge spot lights for building blinding humans with dogs.
Stayed 1 night in Feb 2024

8/10 Good

JUANITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the desk was very nice and understanding. Her name began with a K. Thank you very much
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeff

Stayed 1 night in Feb 2024

6/10 Okay

Guy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
1st room had mold growing on the bathroom ceiling. They immediately moved me to another room that was fine. Needs some tlc but fine enough
Stayed 3 nights in Feb 2024
Response from Tony galang on Feb 10, 2024
Thank you for taking the time to share with us your valuable feedback. We sincerely appreciate your comments, and we’re very sorry you were unhappy with our guest room. The hotel will continue to undergo improvements in order to provide a great place for you and your family to stay while in the area. We appreciate your comments about the maintenance issues you encountered in your guest room, and we will continue to monitor these items to ensure we correct the issues.