“Check in was bad. Arrived at 10am. Said they would call/text us. Hung around on the resort. 3pm still no call. We go to reception, room not ready. “Wait a few minutes”. 1 hour later still not ready. Finally “ready” after 4pm. We go to the room and wait another 15 minutes while the cleaners finish. When the room was finally “ready” they forgot their broom after rushing out. The AC didn’t work the first night. Using their phones to call reception was confusing. They provide a tv in the room that……
“Check in was bad. Arrived at 10am. Said they would call/text us. Hung around on the resort. 3pm still no call. We go to reception, room not ready. “Wait a few minutes”. 1 hour later still not ready. Finally “ready” after 4pm. We go to the room and wait another 15 minutes while the cleaners finish. When the room was finally “ready” they forgot their broom after rushing out. The AC didn’t work the first night. Using their phones to call reception was confusing. They provide a tv in the room that……
“This property let us book a room at 7pm and although clearly on their site it states check in is available until midnight, at 9:20 we arrived to a dark abandoned house. We tried reaching the manager via what’s app and after an hour he finally answered and told us to “find another place to stay, he’s closed”. The property is non refundable so I’ve been fighting with Expedia for a refund which to this point they’ve refused to issue. Absolute disaster. I’ll be claiming a fraudulent transaction……
“This property let us book a room at 7pm and although clearly on their site it states check in is available until midnight, at 9:20 we arrived to a dark abandoned house. We tried reaching the manager via what’s app and after an hour he finally answered and told us to “find another place to stay, he’s closed”. The property is non refundable so I’ve been fighting with Expedia for a refund which to this point they’ve refused to issue. Absolute disaster. I’ll be claiming a fraudulent transaction……
“The bedroom was spacious and we also had a lovely balcony with views down to the harbour. We were met by our host on arrival and he showed us on a map some places to see in the national park. Due to ferry times, we arrived before the normal check-in time but our room was still ready which was appreciated.
The bed was a bit soft but we still managed to sleep well. The window shutters helped to keep it nice and dark too and the air conditioning worked well. The kitchenette was small but well……
“The bedroom was spacious and we also had a lovely balcony with views down to the harbour. We were met by our host on arrival and he showed us on a map some places to see in the national park. Due to ferry times, we arrived before the normal check-in time but our room was still ready which was appreciated.
The bed was a bit soft but we still managed to sleep well. The window shutters helped to keep it nice and dark too and the air conditioning worked well. The kitchenette was small but well……
“Disappointed on arrival to find out the on site restaurant had closed 2 wks previously and our units hot tub was not working properly…the 2 main reasons we booked this more isolated property. Upside, we had a fantastic meal at the Pizzeria Maslina in Drvenik and when we returned, the staff had the hot tub starting to heat although it was a very slow process and the filter never did function properly. Transparent communication on their behalf regarding the restaurant closure would have allowed us……
“Disappointed on arrival to find out the on site restaurant had closed 2 wks previously and our units hot tub was not working properly…the 2 main reasons we booked this more isolated property. Upside, we had a fantastic meal at the Pizzeria Maslina in Drvenik and when we returned, the staff had the hot tub starting to heat although it was a very slow process and the filter never did function properly. Transparent communication on their behalf regarding the restaurant closure would have allowed us……