Dear Dawn Marie, It is a pleasure to receive your 5 points review on Expedia. Thank you for letting us know that you had a great stay at Viva Azteca by Wyndham. Again thank you for the opportunity to serve you. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Yating, Thank you for taking the time to share your feedback with us.We appreciate your comments regarding the food quality, and we will certainly take them into consideration as we strive to improve our offerings for future guests. Your input helps us to continue enhancing the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience at Viva Azteca by Wyndham. Best regards, Customer Care Viva Azteca by Wyndham.

Dear INEZ JULIA, Thank you for your glowing review! We are thrilled to hear that you had a wonderful experience at Viva Azteca by Wyndham and that you enjoyed the variety of activities, excellent food, and top-notch service. It is fantastic to know that our staff made your stay memorable. We will be sure to pass along your compliments to the team! We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future!Best regards, Customer Care Viva Azteca by Wyndham.

Dear Stuart, Thank you for your wonderful review! We are delighted to hear that you had a fantastic experience at Viva Azteca by Wyndham and that you found everything easily accessible. It is great to know that you enjoyed the variety of amenities and dining options available to you. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future! Best regards,Customer Care Viva Azteca by Wyndham.

Dear Alejandro, Thank you for sharing your feedback with us. We are thrilled to hear that you found Viva Azteca by Wyndham to be beautiful. Providing a stunning and enjoyable environment for our guests is one of our top priorities, and we are glad to hear that we succeeded in this aspect during your stay. We hope you had a wonderful experience overall and that you created lasting memories during your time with us. We look forward to welcoming you back for another fantastic stay in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Alicia, Thank you for taking the time to share your feedback with us. We are delighted to hear that your daughter enjoyed the Vivito’s Club and that our staff provided engaging activities and a safe environment for her. Ensuring the well-being and enjoyment of our young guests is a top priority for us, and we are glad to hear that we met your expectations in this regard. We truly appreciate your kind words and will be sure to pass along your compliments to our staff. It was a pleasure having your family stay with us, and we hope to welcome you back for another memorable experience in the future. Warm regards, Customer Care Viva Azteca by Wyndham.

Dear Andrea, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Roela P., Thank you for your feedback in regards to your recent stay with us at the Viva Azteca by Wyndham. We are glad to hear that you found the property well-maintained and appreciated the easy access from the pool to the beach. Your safety is our priority, and we are pleased to know you felt secure during your stay. We value your input and hope to welcome you back soon! Customer Care Viva Azteca by Wyndham.

Dear Keila, Thank you for taking the time to share your feedback at Viva Azteca by Wyndham. We are glad to hear that you found the property clean and that you received helpful service most of the time. However, we apologize for the inconvenience you experienced with obtaining ice and the quality of the beer. Your comments have been noted, and we will address these issues with our team to ensure that they are rectified.We appreciate your honesty and hope that despite these challenges, you were still able to enjoy your overall experience with us. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Todd, Thank you for your positive rating about your stay at Viva Azteca by Wyndham.We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Sabrija, Thank you for your feedback. We are glad to hear that you enjoyed your overall experience at Viva Azteca by Wyndham. However, we apologize if the quality of the food did not meet your expectations. Your comments are valuable to us, and we will use them to improve our dining offerings for future guests. We hope to have the opportunity to welcome you back and provide you with an even better experience. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Mayra, Thank you for your review. We are delighted to hear that you had a fun and memorable stay at Viva Azteca by Wndham. Your feedback about the food is appreciated, and we are glad to know that you enjoyed dining at Xul Ha restaurant. We will take your recommendation into consideration to further enhance our guests' dining experiences. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Sonia, Thank you for taking the time to share your positive experience at Viva Azteca by Wyndham! We are delighted to hear that you enjoyed the entertainment provided by our team. They indeed work tirelessly to ensure our guests have a memorable experience throughout the day. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay in the future! Best regards, Customer Care Viva Azteca by Wyndham.

Dear Susanne,Thank you for awarding us a perfect 5-star rating on Expedia! We are thrilled to know that you had such a fantastic experience at Viva Azteca by Wyndham. Your satisfaction is our priority, and we are delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards,Customer Care Viva Azteca by Wyndham.

Dear Katia M, Thank you so much for taking the time to leave us a perfect 5-star rating on Expedia! We are delighted to hear that you had a wonderful experience with us. If there is anything specific that made your stay memorable, please feel free to share it with us. We look forward to welcoming you back at Viva Azteca by Wyndham for another fantastic stay in the future.Best regards, Customer Care Viva Azteca by Wyndham .

Dear Jessica,Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience with us. It is wonderful to know that you found our staff helpful and that you felt safe and enjoyed our dining options. We take pride in our well-trained and skilled team members, and we are delighted that you appreciated their service. We are also glad you enjoyed the entertainment options at the hotel. We look forward to welcoming you back at Viva Azteca by Wyndham for another memorable stay in the future!Best regards,Customer CareViva Azteca by Wyndham

Dear Terence, Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed your stay at Viva Azteca by Wyndham, excellent customer service, and friendly staff. Your comments regarding the toilets and food temperature have been noted, and we will address these areas for improvement. We are glad you had fun with the included water sports and enjoyed our poolside snack bar. It is wonderful to know that you found our entertainers and shows impressive. We appreciate your review and hope to welcome you back for another relaxing beach vacation in the future.Warm regards,Customer CareViva Azteca by Wyndham

Dear Juan Sebastian, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Samanda, Thank you for your wonderful review! We are so glad you enjoyed the property and found our staff helpful and bilingual. We aim to create a comfortable and welcoming environment for all our guests, regardless of their language preference. We are looking forward to your next visit and cannot wait to welcome you back at Viva Azteca by Wyndham!

Dear Yulia, Thank you for your rating about your vacation with us. The opinion of our clients is very important to us, for this reason it would be good to receive your comments about the services that we need to improve. We appreciate that you have chosen us as destination for your last vacation. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Pedro Antonio Aguirre, Thank you for taking the time to share your feedback with us regarding your recent stay at Viva Azteca by Wyndham. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that you enjoyed your time at our property. We look forward to welcoming you back for another fantastic stay in the future. Warm regards, Customer Care Viva Azteca by Wyndham.

Dear Mandy & Mike, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Robert Allen, Thank you for your glowing review! We are delighted to hear that you had a good time at Viva Azteca by Wyndham. Your satisfaction is our top priority, and we are happy to know that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future! Best regards, Customer Care Viva Azteca by Wyndham.

Dear Jacqueline Marie, We appreciate your feedback on your recent stay. It is great to hear that you found our hotel to your liking, with friendly staff and well-maintained facilities. We have taken note of your comments regarding the dining options, we will certainly look into ways to improve in these areas. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an even better experience in the future at Viva Azteca by Wyndham. Warm regards, Customer Care Viva Azteca by Wyndham.

Dear Cheryl, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had with the food during your stay. Your feedback is valuable, and we will address this issue with our culinary team to ensure improvements are made. Regarding the lack of labeling for allergies and language barriers, we apologize for any inconvenience caused. We will work on enhancing our communication and allergy awareness to better accommodate our guests' needs. We appreciate your insights, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience at Viva Azteca by Wynhdam. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Cory Vaughan, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your visit with us. If there are any specific highlights or aspects of your stay that you particularly enjoyed and would like to share, we would love to hear about them. We hope to have the pleasure of welcoming you back again at Viva Azteca by Wyndham in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Dennis, Thank you for your wonderful review. We are thrilled to hear that you had a great experience at the Azteca by Wyndham and that you found our staff to be awesome. We look forward to welcoming you back for many more enjoyable stays in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Daniel, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We apologize for the issues you experienced with mold in your room and hallway, as well as for the quality of the food. Please know that we take your concerns seriously and will address them with our team to ensure improvements are made. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in meeting your expectations. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Karen, Thank you for sharing your experience! We are delighted to hear that you were pleasantly surprised by our resort's ambiance and beauty. We strive to provide a cozy and enjoyable environment for all our guests. We hope to welcome you back soon for another wonderful stay at Viva Azteca by Wyndham! Kind regards. Customer Care Viva Azteca by Wyndham.

Dear Corneliu Eugeniu, Thank you for your kind words. We are pleased to hear that you found our resort clean and our staff polite. We look forward to welcoming you back soon at Viva Azteca by Wyndham. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Robin, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Robert, Thank you for your review regarding your stay with us. We are delighted to hear that you found our resort cozy and enjoyed the nice beach, good service, and food during your stay at Viva Azteca by Wyndham in the middle of March. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future! Customer Care Viva Azteca by Wyndham.

Dear Eliso,Thank you for your feedback! We are glad to hear that you found our resort fun and safe for families. We are delighted to know that you enjoyed the family activities and that our bartender, provided great service. We hope to welcome you and your family back at Viva Azteca by Wyndham for another enjoyable stay in the future! Customer Care Viva Azteca by Wyndham.

Dear Jill, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Katarzyna, Thank you so much for your glowing review and for choosing to stay with us again! We are thrilled to hear that you had another fantastic experience at our resort and that our friendly staff made you feel welcome, especially by remembering your family from last year. We are delighted that you enjoyed the food, entertainment, and water sports options, as well as the convenient access to the beach and proximity to Playa del Carmen center. Your feedback is invaluable to us, and we cannot wait to welcome you back for another memorable stay at the Viva Azteca by Wyndham. Best regards, Customer Care Viva Aztea by Wyndham.

Dear Alodie, Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that your family enjoyed many aspects of our resort, including the entertainment and the service provided by our staff. However, we apologize for any inconvenience caused by the issue with the towel cards. We hope to have the opportunity to welcome you back for an even better experience in the future at Viva Maya by Wyndham.

Dear Uladzimir, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Maria Lorena, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed several aspects of your stay at our resort, including the nice common areas, excellent service from our staff, convenient location in Playacar, and the evening shows. We are also pleased that you found the check-out process to be efficient. However, we apologize for any inconvenience you experienced during your vacation. We will certainly take these suggestions into consideration as we strive to enhance our guests' experience. Once again, thank you again for sharing your thoughts with us, and we hope to have the opportunity to welcome you back at Viva Azteca by Wyndham. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Dinorah DelCarmen, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our property beautiful and that you received excellent service from our staff. Providing friendly and professional service is a top priority for us, and we are delighted that our team made your stay memorable. We are looking forward to welcoming you back in the future at Viva Azteca by Wyndham.Best regards, Customer Care Viva Azteca by Wyndham.

Dear Artem, Thank you for your positive rating about your stay at Viva Maya by Wyndham.We remain at your disposal. Kind regards, Customer Care Viva Maya by Wyndham

Dear Leonard, Thank you for sharing your feedback regarding your recent stay at Viva Azteca by Wyndham. We are glad to hear that you felt safe during your stay at our property. Ensuring the safety and security of our guests is always a top priority for us, and we are pleased to know that our security measures, including the gate checks, contributed to your sense of security. We value your feedback and hope to welcome you back in the future for an even better stay. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Varoujan, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our resort and found it to be a really nice place. It is wonderful to hear that you appreciated our efforts to maintain cleanliness throughout the resort, as well as our excellent beach and beach chairs. We are also glad that you found our staff to be helpful and our bartenders to be excellent. Our entertainment crew works hard to ensure that our guests have a fun and enjoyable experience, and we are pleased to hear that they did a good job during your stay. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Stephanie, Thank you for choosing to stay with us during your first trip to Mexico! We are delighted to hear that you had a great experience and enjoyed our gorgeous beach, as well as the convenience of being within walking distance to 5th Avenue and nearby shops. We are thrilled that you found the food and drinks to your liking and appreciated the efforts of our staff in maintaining cleanliness throughout the resort. It is our priority to ensure that our guests have a comfortable and enjoyable stay, and we are glad to hear that we met your expectations in this regard.We agree that sometimes it is the overall experience and beauty of the location that matters most, and we are pleased that you found everything you needed in our all-inclusive resort. Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back at Viva Azteca by Wyndham. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Eric, We are delighted to hear that you enjoyed the atmosphere at our resort. Creating a welcoming and enjoyable environment for guests of all ages is a priority for us. It is great to know that you experienced a pleasant and inclusive atmosphere without loud partying. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Thank you for choosing our resort! Customer Care Viva Azteca by Wyndham.

Dear Natalie, Thank you for taking the time to share your positive experience with us regarding your stay at Viva Azteca by Wyndham. We are thrilled to hear that you found our hotel and grounds very clean and well-maintained. Our team works hard to ensure a pleasant environment for our guests. It is great that you enjoyed the variety of activities throughout the day and appreciated the positive attitudes of our staff. We understand the importance of offering diverse and authentic dining options, and we appreciate your feedback on the buffet. Your comments will be considered as we continually strive to enhance our offerings. We are delighted that you felt there was something for everyone, making it a great place for both families and adults without kids. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Andrea, Thank you for sharing your valuable feedback with us. We are delighted to hear that you enjoyed the manageable size of the hotel, the excellent facilities, beautiful beach, and tasty food options at our restaurants, including those at Viva Maya by Wyndham. We appreciate your constructive feedback regarding the room finishings/decor, and we will certainly take it into consideration for future improvements. It is wonderful to know that you would recommend our hotel, especially for those traveling with children. We hope to have the pleasure of welcoming you back at Viva Azteca by Wyndham for another enjoyable stay. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Jainyme, Thank you for your positive rating about your stay at Viva Azteca by Wyndham.We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.

Dear Corey, Thank you for taking the time to share your feedback regarding your recent stay at Viva Azteca by Wyndham. We are pleased to hear that you enjoyed the decent food at the buffet, the beautiful beach area, and the pleasant ambiance throughout the resort. We also appreciate your acknowledgment of the cleanliness. However, we sincerely apologize for the inconvenience you experienced with the doorman and the lack of English-speaking staff. It is disheartening to hear about the shuttle incident, and we understand the frustration it may have caused. Your comments regarding customer service and the quality of margaritas and cocktails are duly noted, and we will address these issues to enhance the overall guest experience. We value your input as it helps us improve our services. We apologize for any shortcomings during your stay, and we hope to have the opportunity to welcome you back for a more positive experience. Best regards, Customer Care Viva Azteca by Wyndham.

Dear Larry, Thank you for sharing your feedback with us. We are happy to know that our quiet room, the professionalism of our staff and beautiful beach contributed to your pleasant stay with us. Your comment about food is taken into account to ameliorate our clients satisfaction.We hope you provide us the opportunity to serve you again at Viva Azteca by Wyndham. Kind regards, Customer Care, Viva Azteca by Wyndham.