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Grand Park Hotel

5.0 star property
Luxury hotel with free breakfast and business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Park Hotel

Outdoor pool
Exterior
Executive Suite | Minibar, in-room safe, desk, soundproofing
Outdoor dining
Outdoor dining
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Pool
    PoolPool
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Pet friendly
    Pet friendlyPet friendly

Explore the area

Map
Rafat St Al-Masyoun Heights, Ramallah
  • Popular LocationRamallah Palace of Culture20 min walk
  • Popular LocationAl Bireh Municipality4 min drive
  • Popular LocationAl-Aqsa Mosque18 min drive
  • AirportTel Aviv (TLV-Ben Gurion)52 min drive
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Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 614 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • 301 sq ft
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Ramallah

Grand Park Hotel is located in Ramallah. Notable landmarks in the area include Jaffa Gate and Western Wall. Mount Scopus Botanical Garden and Jerusalem Botanical Gardens are also worth visiting.
Visit our Ramallah travel guideOpens in a new window

What's nearby

  • Ramallah Palace of Culture - 20 min walk
  • Al Bireh Municipality - 4 min drive
  • Jaffa Gate - 17 min drive
  • Church of the Holy Sepulchre - 17 min drive
  • Al-Aqsa Mosque - 18 min drive

Getting around

  • Yekuti'el Adam Station - 11 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Ben Gurion Airport (TLV) - 53 min drive

Restaurants

  • ‪AquaZan - ‬5 min walk
  • ‪Zest - ‬19 min walk
  • ‪Sufi Cafe - ‬3 min drive
  • ‪KFC - ‬8 min walk
  • ‪Cann Espresso - ‬3 min drive

About this property

Grand Park Hotel

Luxury hotel
Consider a stay at Grand Park Hotel and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • An elevator, tour/ticket assistance, and a 24-hour front desk
Room features
All 83 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Desks and phones

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Grand Park Hotel
Grand Park Hotel Ramallah
Grand Park Ramallah
Grand Park Hotel Hotel
Grand Park Hotel Ramallah
Grand Park Hotel Hotel Ramallah

Frequently asked questions

Does Grand Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Park Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Grand Park Hotel?

Self parking is free at this property.

What time is check-in at Grand Park Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Park Hotel?

Check-out is at noon.

Does Grand Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Park Hotel located?

Situated in Ramallah, this luxury hotel is within 1 mi (2 km) of Ramallah Park, Ramallah Palace of Culture, and Dar Zahran Heritage Building. Church of the Holy Family and Al Manara Square are also within 2 mi (3 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 55 reviews" "
Rating 8 - Good. 22 out of 55 reviews" "
Rating 6 - Okay. 11 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020

8/10 Good

Amjad, t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020

8/10 Good

Amani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable stay in Ramallah
Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand park ramallah
Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019

10/10 Excellent

Riad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities
Unclean
The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019

6/10 Okay

Feras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018

8/10 Good

Samir, Kuwait

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018

4/10 Poor

Kunal, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a delight for the price!
They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Pleasurable
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel with a nice swimming pool.
Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017

8/10 Good

yazan

Stayed 1 night in Jul 2017

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017

10/10 Excellent

Talbeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort