Exterior

Reviews of Travelodge Suites by Wyndham Regina / Eastgate Bay

2 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 367 out of 1001 reviews" "
Rating 8 - Good. 395 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on May 19, 2024
Dear Michael, Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the tvs use the same satellite box we use at home. Always great when I can operate the tv and find the channels I like. The front desk agent was very friendly. Check-in was easy.
Stayed 1 night in May 2024
Response from AJ on May 19, 2024
Dear Lois , Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price easy to find location.
Stayed 1 night in May 2024
Response from AJ on May 19, 2024
Dear Michael , Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

morgan

Stayed 1 night in Apr 2024
Response from AJ on May 19, 2024
Dear Morgan, Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rachel

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a king suite and when we got here they said they couldn’t put us in that room. So we have to stay in a double queen and it doesn’t fit our family. The bedding is dirty. The rug is dirty. Wish I would have booked elsewhere.
Stayed 1 night in Apr 2024

8/10 Good

Renee Elsie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was the water pressure was low and the water temperature was barely luke warm. Hopefully you can rectify this with your renovations!
Stayed 1 night in Apr 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Cameron

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and overall good stay. It would be helpful if they would put a "Travelodge" sign on the building itself to indicate that it's a Travelodge. There are two tall post signs visible from the road but once you get off the road it's not clear which building is actually the Travelodge. We had to ask someone at the Comfort Inn next door which building was the Travelodge.
Stayed 2 nights in Apr 2024
Response from FRONT DESK on Apr 22, 2024
Dear Cameron ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, good.
Stayed 1 night in Apr 2024
Response from AJ on Apr 22, 2024
Dear Larry,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you like your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Apr 2024
Response from AJ on Apr 22, 2024
Dear Rhonda,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you like your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rene

Good hotel
Stayed 1 night in Apr 2024
Response from AJ on May 19, 2024
Dear Rene, Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jules

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place clean rooms
Stayed 3 nights in Apr 2024
Response from FrontDesk on Apr 18, 2024
Hi Jules, Thanks for the good feedback. We hope to see you again next time.

6/10 Okay

Candice

Business traveler, Traveled with family
Liked: Amenities
The price was right…location was convenient but the room had a funky smell
Stayed 1 night in Apr 2024

4/10 Poor

Debra

Traveled with partner
Disliked: Property conditions & facilities
Needs updating. Cleanliness was okay, torn shower curtain? Fire alarm going off at 5:00 am was scary then finding out this has happened a few times and not being addressed is scary. Would not recommend this hotel until upgrades are done.
Stayed 1 night in Apr 2024

8/10 Good

JEONGTAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from AJ on May 19, 2024
Dear Jeongtae , Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

CAROL, Tisdale

Liked: Staff & service
Renovation need to be done to rooms
Stayed 1 night in Apr 2024
Response from Front Desk on May 19, 2024
Dear Carol, Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Thomas, Warman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit old and the driveway entering is terrible.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Actually did not stay at the property, it was very dated and run down ex specially from the outside. Not at all like the pictures. Very very disappointing. And with a no refund policy with in 24hrs.
Stayed 1 night in Apr 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024
Response from AJ on Apr 22, 2024
Dear Brian ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you like your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Edward, Russell

Friendly staff, room was clean
Stayed 1 night in Mar 2024
Response from FrontDesk on Apr 18, 2024
Hi Edward, Thanks for the good feedback. We hope to see you again.

4/10 Poor

Curtis

Traveled with partner
If it wasn’t for the staff the rating would be much lower. This hotel is in desperate need of a renovation. Carpets are very worn, plumbing doesn’t work well, beds and pillows are in need of replacing. They only clean the rooms every third day. Paint on the exterior, particularly the trim is all coming off. Will not stay here again
Stayed 4 nights in Mar 2024
Response from AJ on Mar 25, 2024
Dear Curtis ,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing fancy but did the job of a budget hotel.
Stayed 1 night in Mar 2024
Response from AJ on Apr 22, 2024
Dear Ryan,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

lyla

Traveled with family
Disliked: Amenities
There was no housekeeping services. I had to call down to get clean hand towels and facecloths.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marlie, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free upgrade, staff was so friendly very nice suite for a room.
Stayed 1 night in Mar 2024
Response from AJ on Mar 12, 2024
Dear Marlie,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
All amazing
Stayed 1 night in Mar 2024
Response from AJ on Mar 12, 2024
Dear Lee ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Zakk

Business traveler, Traveled with partner
Liked: Staff & service
The breakfast was not ready by the time it is stated. Since it was a late breakfast. It made me late to work.
Response from AJ on Mar 4, 2024
Dear Zakk ,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the breakfast incident.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

10/10 Excellent

Carol

Traveled with partner
Liked: Amenities
The staff were great, the room was clean and priced great. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from AJ on Feb 27, 2024
Dear Carol ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our room clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Love it, the showers are good!
Stayed 1 night in Feb 2024
Response from AJ on Feb 26, 2024
Dear Brian,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you love your stay with us I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place
Stayed 1 night in Feb 2024
Response from AJ on Feb 26, 2024
Dear (State the First Name ) ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Robert

Stayed 2 nights in Feb 2024
Response from AJ on Feb 26, 2024
Dear Robert ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Faron

Stayed 1 night in Feb 2024
Response from AJ on Feb 26, 2024
Dear Robert ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Peggy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from AJ on Feb 12, 2024
Dear Peggy ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Your feedback is very important to us, and I am saddened to hear about our staff incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service
Nice property even better after Reno’s
Stayed 1 night in Feb 2024
Response from AJ on Feb 12, 2024
Dear William,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Your feedback is very important to us, and I am saddened to hear about our staff incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Cheolwoong

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from AJ on Feb 27, 2024
Dear Cheolwoong ,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

4/10 Poor

Rod

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel should not be called non-smoking. The smoke smell in the lobby is strong. In the rooms it is drowned out by air fresheners. I believe you’re not allowed to smoke there now, but that change must be recent. The lady at the desk at check-in seemed quite offended that customers were taking her away from her phone. The rooms are spacious and mostly clean, but I just can’t get over the smoke smell throughout and I won’t be back.
Response from AJ on Feb 27, 2024
Dear Rod ,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the check in incident.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

6/10 Okay

Pat

This hotel double billed !!
stay was good room was a bit noisy double bill seems to be corrected today??
Stayed 2 nights in Jan 2024
Response from AJ on Feb 27, 2024
Dear Pat,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the billing incident.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AJ on Feb 12, 2024
Dear David,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Your feedback is very important to us, and I am saddened to hear about our staff incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AJ on Feb 26, 2024
Dear Marilyn ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Trish

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Time to update this old tired building
Stayed 3 nights in Dec 2023
Response from AJ on Feb 27, 2024
Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us,Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not alot of snow removal.
Stayed 1 night in Jan 2024
Response from Frontdesk on Mar 4, 2024
Dear Kim ,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about our snow removal.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

6/10 Okay

Christopher

Stayed 1 night in Oct 2023
Response from AJ on Feb 27, 2024
Dear Christopher ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I am particularly pleased that you liked your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AJ on Feb 12, 2024
Dear Norman,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Your feedback is very important to us, and I am saddened to hear about our staff incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Arshdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AJ on Feb 12, 2024
Dear Arshdeep ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Your feedback is very important to us, and I am saddened to hear about our staff incident. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Team on Jan 10, 2024
Hi :) ,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Charon, Langenburg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, comfortable, clean, friendly staff, good breakfast.
Stayed 1 night in Jan 2024
Response from Jemsy on Jan 10, 2024
Dear Charon,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jemsy on Jan 10, 2024
Dear Joseph,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was SO loud all night kept us all up. Staff didnt care or want to make it better. When i was discussing the concern all she cluld say is "yep yep you're good to go" and had no care.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Jan 10, 2024
Dear Sarah,Thank you for taking the time to tell us about your experience staying in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at our hotel, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope you will allow us to better serve you in the future.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jemsy on Jan 10, 2024
Dear Laurie,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jemsy on Jan 10, 2024
Dear Shirley,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Lorne

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jemsy on Jan 10, 2024
Dear Lorne,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here in our Hotel, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.