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Reviews of THE CHARDONNAY LUXE Pool /Close Equestrian

THE CHARDONNAY LUXE Pool /Close Equestrian
Royal Palm Beach, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

Reviews

8/10 Good

Dorothy L.

Liked: Cleanliness
Details matter
All of the big ticket items we wanted (pool/hot tub/grill) were as advertised and working as expected, with a special shout-out to the brand new grill which was very nice (it needs a regulator to gauge gas-which ran out mid meal). The backyard was really relaxing and the neighborhood was quiet. The house was clean, the yard tidy, and both TV sets were nice-if somewhat confusing to use. There were a couple of hiccups that impacted our stay negatively that should not have been an issue. First, the kitchen utensils/cookware/dinnerware were in poor shape or under capacity for a house that sleeps six. Knifes were not remotely sharp and showing real wear. Second, pots and pans were in bad condition with the non-stick in poor shape. In this age of next day Amazon this should not be an issue. Third, while the pool area was great, there were not enough lounge chairs for more than 2 people-the rest of the seating was great-but to lay about a couple more lounges would be nice. Additionally the furniture inside was a "bit cozy" for 4 adults-another chair would be helpful. Lastly, we had trouble with the pool sweeper not working AND not being able to remove from the pool while we wanted to swim. Navigating around a sweeper is annoying-even when the pool cleaner stopped by midweek, that issue remained. Nice place, good communication, just too many small details are neglected to garner a 5 star.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jason C.

Liked: Cleanliness
Family Christmas
Stayed here with our 2 adult children. Property was very clean and welcoming. Pool and hot tub were also clean and ready for enjoyment. Host was very prompt in responding, though we had no issues. Good times were had by all.
Stayed 4 nights in Dec 2023
Response from VrboOwner on Jan 1, 2024
Thank you, Jason, for spending time with us at the Chardonnay, please visit us again. It was an absolute pleasure hosting you. Team Chardonnay will take this opportunity to wish you and your family the best for 2024.

10/10 Excellent

Alice O.

Liked: Cleanliness
Winter get away
An awesome week! Weather gorgeous, backyard pool oasis just what we needed. Very private! Spacious home with everything we needed. Great memories for our February Getaway!
Stayed 7 nights in Feb 2023
Response from VrboOwner on Feb 19, 2023
Thank you Alice for your endorsement , from Team Chardonnay. Please visit us again soon.

10/10 Excellent

Jen K.

Liked: Cleanliness
Great stay at the Chardonnay
Was a wonderful experience. Property was very clean and well appointed. We are a family of 5 and the layout was perfect for our needs. Very quiet neighborhood and location was as expected. The host was very easy to communicate with and answered and questions that we had during our stay, in a timely manner. Overall, excellent value and would stay again! Thanks so much !!
Stayed 11 nights in Dec 2022

10/10 Excellent

Dave M.

Liked: Cleanliness
Very comfortable
Location was great for multiple beaches to visit. Then after a long day at the beach we could unwind in the hot tub. We felt right at home in this house
Stayed 7 nights in Nov 2022
Response from VrboOwner on Nov 29, 2022
Thank you Dave for your endorsement, Please visit us again at any of our great locations..

10/10 Excellent

David H.

Liked: Cleanliness
Royal Palm Beach
Great host, clean house with everything you need and a great pool. Highly recommend!
Stayed 3 nights in Oct 2022
Response from VrboOwner on Oct 27, 2022
Thank you David for your endorsement. Please visit us again at any of our fabulious properties.

8/10 Good

Kerrie B.

Liked: Cleanliness
Family weekend
This property was everything we needed and we really enjoyed our stay. The only feedback I have is more lighting around the pool, specifically around the bar area… there are string lights but they are not bright and not all of them work. Other than that it was perfect!
Stayed 3 nights in Jun 2022
Response from VrboOwner on Jun 27, 2022
Thank you for your feedback . Will definitely add some more lighting especially in the Tiki bar area. Thank you for spending time with us at the Chardonnay.

10/10 Excellent

Gay M.

Liked: Cleanliness
WPB get away
Lovely spot and very nice owner. She went above and beyond to accommodate our needs! We really enjoyed hanging out by the pool and hot tub! Close to grocery stores and many restaurants. Definitely recommend this place.
Stayed 4 nights in May 2022
Response from VrboOwner on Jun 3, 2022
Thank you Gay for your endorsement. Please visit us again.

4/10 Poor

Maria E.

Disliked: Cleanliness
Pictures are Deceptive
The master bathroom was unusable due to shower leaking all over the floor and the sink was cracked and someone cut themselves on it. the outside pool deck had broken water balloons stuck to it along with spilled drinks and candle wax spilled on table. Pool tiles are falling off, the skimmer is ripped and unusable and the vacuum cannot be taken out of the pool. The kitchen pans were not usable, the house is set up for 6-8 but only 4 chairs at kitchen table and not extra fold ups. The grill has rusted grates and unusable also.
Stayed 4 nights in May 2022
Response from VrboOwner on May 31, 2022
This review does not give a reflection of our property . There are 6 chairs at the dinning table . . Master bathroom is in excellent shape no leaks. Grill may be a bit rusted but is always washed between guest and so is the pool deck. At the Chardonnay we strive to give all our guest an amazing experience .Thank you for staying with us.

10/10 Excellent

Darrell J.

Liked: Cleanliness
Very comfortable
The house was just what we expected. Enjoyed the pool area. To many pros to list. Only negative was the guest bath tub went down slow. Would definitely come again The host was superb.
Stayed 8 nights in Apr 2022

10/10 Excellent

Alicia H.

Liked: Cleanliness
perfect house to relax and enjoy the pool. location is close to shopping, activites
We have enjoyed staying 2 years in a row. Janice is very responsive to guests needs.
Stayed 6 nights in Apr 2022

8/10 Good

June F.

Liked: Cleanliness
Great stay
Our host Janice was great and worked quickly to resolve any issues with us. The house was sparkling clean and the check in was smooth, the clean team let us have access to put food in the fridge prior to official check in which was really helpful. The kitchen was a little lacking in kitchen equipment and we bought and left a few items for example chopping board, vegetable peeler, baking trays, additional cutlery and glasses. We like to eat in as much as out. We were two couples and the house is ideally suited to four, as there are only four dining chairs. Neither of the smaller doubles had two bedside tables or lamps so we had to move things around a little to suit us, but again none of these are major problems. The pool area is great as is the hot tub, and the neighbourhood is lovely. Janice is a great host.
Stayed 30 nights in Feb 2022

10/10 Excellent

Pamela S., Spokane

Liked: Cleanliness
Our stay in Royal Palms
The house is very nice and works well for multiple people. The backyard is lovely. We used the hot tub and it was nice. The pool was too cold but that was expected. We had a problem with the master shower which included a shower head dropping out of the ceiling on to us and the water was not hot for our first couple of days. We alerted the homeowner and she was very attentive. The hot water was remedied very quickly but despite their best efforts, the shower remained problematic for the remainder of our stay. I have to say though that the owner was excellent with her communication and her attempts to make things right. I would definitely stay here again.
Stayed 8 nights in Feb 2022

8/10 Good

SAMUEL L.

Liked: Cleanliness
Nice
We enjoyed our stay at the Chardanay!
Stayed 3 nights in Feb 2022

10/10 Excellent

Diane S.

Liked: Cleanliness
Great rental in Lamancha in Royal Palm Beach
Great rental in great location. Convenient to stores and restaurants. Easily get to Wellington, The Acreage or Loxahatchee. Clean with lovely private outside pool and hot tub area. Great size and we would gladly stay here in the future.
Stayed 7 nights in Jan 2022

10/10 Excellent

Candice R.

Liked: Cleanliness
Lovely home
We enjoyed our stay. The only thing that I would have liked better Is if there were TV’s in the bedrooms. I would definitely stay again.
Stayed 4 nights in Dec 2021

10/10 Excellent

R R.

Liked: Cleanliness
Clean Accommodations
Very clean and comfortable. Pool area is so peaceful and private! Very nice rental, will stay again when in town to visit family! Thank you!
Stayed 4 nights in Nov 2021

10/10 Excellent

jim s.

Liked: Cleanliness
relaxing and clean
This was the perfect spot for us - great location, plenty of room and the pool/hot tub were great. We would definitely stay here again.
Stayed 4 nights in Nov 2021

10/10 Excellent

Michele S.

Liked: Cleanliness
Quick trip
House was perfect for a quick trip to visit family! Clean and close to many places.
Stayed 3 nights in Oct 2021

10/10 Excellent

Belinda C.

Liked: Cleanliness
Perfect getaway
We enjoyed the house and amenities! House was clean and easy to find. Janice was great and checked in with us to ensure everything was okay. The pool and hot tub are a perfect addition to our vacation. The only suggestion we would have is maybe tv’s in the bedrooms. Would definitely stay again!
Stayed 7 nights in Oct 2021
Response from VrboOwner on Oct 15, 2021
Thank you so very much for spending time with us at the Chardonnay. So delighted we were able to create a great vacation experience. Please visit us again.

10/10 Excellent

Julie W.

Liked: Cleanliness
Beautiful property
I was new to VRBO, Janice and VRBO were very helpful with this process. Janice was great at communicating…calling me back when I had questions. The house was completely updated and very clean. The pool area was beautiful, private, and clean as well! Thank you Janice and VRBO for making our experience a great one!! 100% would recommend this property.
Response from VrboOwner on Aug 16, 2021
Thank you so much for spending time with us at the Chardonnay. Appreciate your endorsement. Please visit us again.

8/10 Good

Andrea H., Chicago, USA

good place to stay
inside of the house, mostly everything was good. it could use better beds, bigger dinning room table, and nicer couches. my biggest dislike was that the pool area was dirty(patio), and there was aunts around(bc it was dirty)...the pool was ALSO NOT THE CLEANEST. Other than that the house was comfortable.
Response from VrboOwner on Jun 27, 2021
Thank you so much for your comment. It is well noted. However, it rained most of the time you were visiting and very windy so debris blown onto to the pool area is quite normal . That the reason we have our cleaning crew out immediately following intense weather. Our goal at the Chardonnay is to create a clean, safe and comfortable environment for our guest.

10/10 Excellent

Alicia H.

Liked: Cleanliness
Amazing
The house was perfect. We are hoping to be back sometime in the future.
Stayed 6 nights in Mar 2021
Response from VrboOwner on Apr 3, 2021
Thank you Alicia for allowing me the opportunity to host you and your family. I was a pleasure. My goal is always to give my guest a unique experience. Please visit us again.

10/10 Excellent

Keyea W.

Liked: Cleanliness
Great experience
The house was lovely. Great location.
Stayed 28 nights in Feb 2021
Response from VrboOwner on Mar 2, 2021
Thank you for your review. It always a pleasure when my guest enjoy their stay at the Chardonnay. Looking forwarding to serving you all again next year.