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Reviews of Mineral Springs Resort

2.5 out of 5
Mineral Springs Resort
1460 North Beach Rd, Salt Spring Island, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 253 reviews" "
Rating 8 - Good. 86 out of 253 reviews" "
Rating 6 - Okay. 17 out of 253 reviews" "
Rating 4 - Poor. 9 out of 253 reviews" "
Rating 2 - Terrible. 8 out of 253 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fisnik

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024

8/10 Good

Bruce, Niagara Falls

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely cabins, beautiful view. Nice real wood stove. Bikes available for use need service and cleaning. Real mineral springs water in tub. Too bad the burned out building (apparently from 2 years ago) hasn’t been cleaned up yet. Would visit again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my husband I’s fourth stay here, it’s tranquil, great value and very peaceful . The cabins are clean and the mineral bath really helps my husband’s psoriasis. Melissa is a wonderful manager and very personable. The cabins are cozy with ample firewood and a self-contained kitchen (no oven but a bbq ). The wifi is dodgy but it doesn’t matter as it’s so beautiful and removed, you don’t need it. This is our special get away and we will keep coming back.
Stayed 2 nights in Apr 2024

8/10 Good

Amiee

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Freddy, Surrey

Traveled with partner
Liked: Amenities
Previous visit it was an excellent place to be (5 rating), mainly because of the mineral spring water bathing. We came back for our wedd. aniv. on March 19, 2024, after a few years and we were in complete disappointment and dissatisfaction. The cleanliness and the room itself is still great, but the mineral spring water (the main reason of our coming back) was a total disaster. It smells like a rotten egg, with black sediment and yellow. The drinking water from the sink also smell bad and a bit yellowish. If you come for the spring water bathing, this is not the place it used to be. Bring your own drinking water. The rest of the service is acceptable.
Stayed 3 nights in Mar 2024

10/10 Excellent

rob

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, incredibly tranquil surroundings.
Stayed 3 nights in Dec 2023

4/10 Poor

Gary

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
Melissa and her daughter welcomed us to the property with great enthusiasm. The property is run down and needs some TLC. The cabins have several rotten areas outside that needs repair. The proper offers BBQ grills in the description but after searching the units not occupied (6) I found one that was usable barely. The others are rusted falling apart and probably not safe to use
Stayed 2 nights in Oct 2023
Response from Melissa on Nov 2, 2023
Thank you Gary... I will pass along your concerns

10/10 Excellent

Alexei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a great place to relax. it has everything including kitchen aid, firewood, comfortable bathtub and filtered water. The cabin style is unique and comfortable.
Stayed 2 nights in Oct 2023
Response from Melissa on Nov 2, 2023
Thank you... I am so delighted to hear that you had a relaxing stay, Hope to see you again soon

10/10 Excellent

Amy S

Traveled with family
Liked: Cleanliness, property conditions & facilities
Such a peaceful, private property. Very friendly and kind staff.
Stayed 2 nights in Oct 2023
Response from Melissa on Nov 2, 2023
Thank you... I am so glad that you had a peaceful stay with us, I hope to see you again soon

10/10 Excellent

Songi

Traveled with family and small children
Liked: Property conditions & facilities
This was a beautiful place.
Stayed 2 nights in Oct 2023
Response from Melissa on Nov 2, 2023
Thank You Sonji... I am glad you enjoyed your stay with us

10/10 Excellent

Akira

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Melissa on Nov 2, 2023
Thank You

8/10 Good

Jana

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Its was an amazing stay! Staff were super friendly and the location of the stay is very convenient and close to the water. The only problem was that the shower water pressure was really low. Or else everything else was amazing. A suggestion would be to have more comfortable outdoor seating for the summer times like lounge chairs or a couch. The outdoor deck comes with dining chairs and tables but they’re not comfortable to sit on for a long time
Stayed 3 nights in Sep 2023
Response from Melissa on Nov 2, 2023
Thank you Jana, I have fixed the problem with the shower head, and replaced it, I am glad you enjoyed your stay with us, and sorry for the shower head problem

8/10 Good

Shannon

Liked: Cleanliness
Place was nice and clean but pretty dated. Bed was super comfy though.
Stayed 3 nights in Sep 2023
Response from Melissa on Nov 2, 2023
Thank You

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Family stay
A beautiful view. The cabins are rustic with many amenities. Really quick service. We ran out of propane during our BBQ and the attendant brought one very quickly and hooked it up and restarted the BBQ
Stayed 3 nights in Sep 2023
Response from Melissa on Nov 2, 2023
Thank You, I am always on duty and glad that I could of been of service with my quick response

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here was just as relaxing as the first. Thank you!
Stayed 3 nights in Sep 2023
Response from Melissa on Nov 2, 2023
I am so glad you enjoyed your second stay here with us

8/10 Good

Maria Begona

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beautiful scenery, nice cabins and reasonably priced.
Stayed 4 nights in Aug 2023
Response from Melissa on Nov 2, 2023
Thank You I am glad you liked your stay

8/10 Good

Jonathan

Stayed 4 nights in Aug 2023
Response from Melissa on Aug 25, 2023
Thank you for staying with us, hope to have you with us again

10/10 Excellent

Ruozhou

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
stay here every year, very nice place!!
Stayed 4 nights in Jul 2023
Response from Melissa on Aug 25, 2023
Thank you for staying with us, I sure hope that I see you again next year or again very soon

6/10 Okay

Yuyang

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Cyle

Stayed 3 nights in Jun 2023
Response from Melissa on Aug 25, 2023
Thank you for staying with usI hope to see you again

8/10 Good

Michelle

Traveled with partner
Nice place to stay. Host was very accommodating. Can’t beat the view. My only negative is the property needs some renovation and to be freshed uo a bit looks a bit tired. Would recommend
Stayed 3 nights in Jun 2023

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Melissa on Apr 30, 2023
Thank You, I am glad you enjoyed your stay

10/10 Excellent

Oleg

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
While staying in this resort we also were making a fire in the firepit nearby and roasted a barbecue, baked potatoes, and all that stuff... It was really an awesome feeling, like staying at a resort and camping at the same time. Amazing!
Stayed 2 nights in Apr 2023
Response from Melissa on Apr 30, 2023
I am so delighted that you enjoyed your stay with us

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very peaceful and quiet place. A place to rejuvinate, relax, and unwind and just slow things down. Place sure could use a bit of Upgrades and renos. At its present state, still ok. Just wished they had more amenities like a outdoor tub, indoor pool, basketball court, a trail or beach access, board games, and other indoor recreation. Customer service is fantastic however. front desk/reception amazing. Maybe a coffee and cookies station would be nice as well at the reception, to promote Salt spring coffee.
Stayed 2 nights in Apr 2023
Response from Melissa on Apr 30, 2023
Glad you relaxed and slowed yourself down, I will document all your recommendations and pass them along

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2023
Response from Melissa on Mar 18, 2023
Thank You Ivan

10/10 Excellent

Michelle

I inter snow storms kept us from being able to come over to the resort. But mineral spring did let us rebook . And we’re and always so easy to get ahold of I look forward to my stay
Stayed 2 nights in Feb 2023
Response from Melissa on Mar 3, 2023
Thank You Michelle, I am glad that you did reschedule your stay it was a mess on the Island. I can not wait to finally meet you!! See you in May

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Jack

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After our visit last summer, this has become our go-to holiday location. It is so peaceful and beautiful; we always feel so relaxed and refreshed after our visits.
Response from Melissa on Jan 8, 2023
Thank You Jack, I am so happy that I have you coming back to visit me again. I am glad that you and Marsha and Max enjoy your time here. I will see you in June as well as December.

2/10 Terrible

KORE

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The only good thing about this property is the location. Its spectacular. The accommodation itself is inferior, tired, worn out and dated. The fridge is so rusty and has a broken shelf. I was reluctant to use it. The kitchen counter had huge chips in it making cleaning impossible. The upholstery on the furniture was stained and filthy. We covered it with a towel to sit on it. The carpets are stained and filthy.The front curtains are ripped. Some of the windows have no screen, so you cant open them, unless you like bugs inside. Lastly, the cleaning is superficial as we had to move the couch and found a dirt shadow matching the couch. That indicated it hadn't been cleaned in weeks. I would not recommend this property to anyone. It is certainly not worth the money they are charging.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The buildings are a bit old so some wear & tear on tiles around spa bath & elsewhere in the buildings. They have a drip coffeemaker, stovetop, microwave, & BBQ in each chalet (no oven) & fully outfitted kitchen (dishes, pans, etc.). No grocery within walking distance so you have to bring stuff with you. Wood furnace inside but also electric heat if you're visiting during the cold season. We'll be back. :)
Stayed 3 nights in Sep 2022

10/10 Excellent

Ruozhou

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
VERY GOOD
Stayed 3 nights in Sep 2022

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed in a 1 bedroom cabin. Beautiful view and excellent noise insulation because we didn't hear the road or our neighbours. Part of the reason for that is the lack of opening windows and a screen over the front door. This year was particularly bad for mosquitoes, and hornets were always present so we limited our eating outdoors despite the spectacular view. Many of the days were in the high 20C range so this made the cabin exceptionally hot and the only two means of ventilation were the front door and the bathroom window. Opening the front door left us open to mosquitoes and hornets so we had to keep emptying the garbage to keep the hornets away, and unfortunately received daily mosquito bites. We left the bathroom window open constantly as it did have a screen and none of the other windows opened. The ceiling vent was screened and opened but unfortunately didn't help much, and neither did the ceiling fan or two floor fans. The kitchen was quite well equipped, and I resorted to using the BBQ to replace the oven to some extent, which also kept the cabin cool, although the BBQ is placed right outside the front door so that the heat and fumes came right inside. The bed was caved in the middle and was hard. There was lots of shelf space. The bathroom was nice and clean. Our toilet did not stop after we flushed. Kids liked the sofa bench but it was too bright to sleep in. Blackout curtains are a necessity not a want. We would happily return when it is colder outside.
Stayed 6 nights in Aug 2022

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The one bedroom cabin is so cute. It was very quiet so I had very good sleep at night when I stayed there. I also like the jetted tub which made me feel very relaxed.
Stayed 7 nights in Jul 2022
Response from melissa on Aug 10, 2022
Thank You for your feedback. I am glad you had a relaxing and quiet stay that you slept soundly

10/10 Excellent

tynan

Stayed 5 nights in Jul 2022

10/10 Excellent

Jack

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is perfect to me and my wife. The view is unbeatable and the wildlife was so abundant. We loved how quiet it was and the jetted tub was a perfect way to cap-off a great day. Melissa is a wonderful host...very friendly and helpful. We look forward to many years of return trips!
Stayed 5 nights in Jul 2022
Response from Melissa on Jul 21, 2022
Thank you Jack, I can not wait until you are back in December to see you, Marsha, and Max, and Molly again

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2022
Response from Melissa on Jul 21, 2022
Thank You for the review, hope to have you stay with us again

10/10 Excellent

Lynn, Richmond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super nice & clean cabins with mineral hot tub and beautiful view! stayed for 4 nights with our twins boys Melissa was super sweet and accomdating, highly recommended! We will be back =)
Stayed 4 nights in Jun 2022
Response from Melissa on Jun 29, 2022
I am so delighted to hear that you had a wonderful time. And those boys of yours were super sweet themselves, hope to see you again real soon, with the family

8/10 Good

Isabella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great and easy communication with the host. Check in process was quick and neighbors were quiet!
Stayed 4 nights in Jun 2022
Response from Melissa on Jun 29, 2022
Thank You Isabella for the review, I am delighted to hear that your stay with us was quiet, and I do my best to make it quick and easy so that you can enjoy your vacation, hope to see you again in the future

8/10 Good

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location very pleasant place to relax and kick back
Stayed 3 nights in May 2022
Response from Melissa on Jun 1, 2022
Glad you enjoyed the location and that it was pleasant Overall I am happy that you had a relaxing stay

10/10 Excellent

Colton

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022
Response from Melissa on Jun 1, 2022
I am happy you had a good time at the Resort Hope to have you back

10/10 Excellent

France

Stayed 2 nights in Apr 2022
Response from Melissa on May 10, 2022
Thank You I am so delighted that you enjoyed your stay with us here at Mineral Springs

8/10 Good

Krisna

Traveled with partner
Liked: Property conditions & facilities
We liked the self-contained units and privacy and the great view of the ocean. It was very peaceful and had all the essentials.
Stayed 3 nights in May 2022
Response from Melissa on May 6, 2022
I am so happy that you enjoyed your stay, and yes it is very peaceful at this end of the Island

10/10 Excellent

Jongseung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Fantastic & friendly
The fact that we were in a situation where we needed a place to stay ASAP; we managed to book on line quickly. We then drove to the resort and spoke with a very nice lady that told us that our accommodations were ready now; that was 4 hours before their usual time for check in. We were so pleased with the peace and quiet and the beautiful scenery we had they we are going to come back and stay with our family this summer.
Stayed 2 nights in Apr 2022
Response from Melissa on Apr 8, 2022
I am so happy that everything worked out better for you and that you got to rest and catch up on your sleep that you missed. I also want to say thank you, you made my morning so lovely on Thursday, and I can not wait to meet the rest of your family

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Ying

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Amazing trip!
The resort is very comfortable and the staff is very nice. It's an amazing trip to live here!!
Stayed 2 nights in Mar 2022
Response from Melissa on May 10, 2022
Thank You Ying, I am so delighted to hear that you had a wonderful time here at the resort and on Salt Spring hope to have you back

8/10 Good

Tammi

Traveled with family
Liked: Cleanliness, room comfort
The view was beautiful. The setting of Mineral Springs Resort is what would keep my husband and me coming back. The cabin was rustic and comfortable. We enjoyed using the wood burning stove for a cozy evening in after days out and about. The kitchen was well equipped. We wanted the option of having breakfasts and some meals at the cabin. Our stay was lovely. The only drawback was the poor internet service. During the day, when we were out enjoying Salt Spring Island, this was not an issue. However, we were unable to connect to the internet in the evenings when we wanted to log on to watch a movie, catch up with the news, etc..., and since there was no tv in the cabin, we were unable to do this. Overall, Mineral Springs Resort was a great place to stay with our family.
Stayed 2 nights in Mar 2022
Response from Melissa on May 10, 2022
Sorry for the internet problem, I always find on Salt Spring and especially at this end of the Island the internet is at its worse when it rains, just like cell service, I am happy that besides the internet situation that you still had an enjoyable time

6/10 Okay

Verified traveler

Liked: Cleanliness
A little expensive for a moderate accommodations
The front desk was very friendly but lacked basic amenities such as functioning wifi, and ice. I booked this cabin because it had a jacuzzi but we were unable to use as it was so dated. The couch needed a cleaning and the chair was threadbare and missing springs.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Super cute
The chalets are super cute! They have a view of the ocean that is really beautiful. There’s a road between the chalets and the ocean but it’s not busy and lots of people walk along it. The chalet was a bit outdated but very cute and very clean. I would definitely stay here again, and for longer.
Stayed 2 nights in Jan 2022
Response from Melissa on Jan 17, 2022
Thank You for taking the time to give a review and for saying the same thing that I have been saying about the outdated aspect, and I sure hope that the next time you come you do stay longer and take in more of the Island

8/10 Good

corinne

Birthday getaway
For the most part things where good kinda older needs some renovations dirty behind the bed floor was not clean but overall was good
Stayed 2 nights in Nov 2021