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Reviews of The Adrian

2.5 out of 5
The Adrian
493 Eddy St, San Francisco, CA

Reviews

4.4
Rating 10 - Excellent. 9 out of 146 reviews" "
Rating 8 - Good. 18 out of 146 reviews" "
Rating 6 - Okay. 22 out of 146 reviews" "
Rating 4 - Poor. 28 out of 146 reviews" "
Rating 2 - Terrible. 69 out of 146 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Echo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, cigarette burns in the blanket, it was loud all night. Though they say no pets there were several dogs barking loudly and even a cat that was meowing/screaming in the hallways. It was cold and there was no heating in the room at all.
Stayed 1 night in Dec 2023

6/10 Okay

Ilias

Stayed 1 night in Nov 2023

2/10 Terrible

Faby

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioner. No ekevator. No cleaning room

10/10 Excellent

Brianna

Liked: Cleanliness, property conditions & facilities
Manager was understanding of adding extra nights and having extra guest to the booking. No deposit was required And check out was simple
Stayed 2 nights in Sep 2023

2/10 Terrible

Karina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience at this Hotel. Worst ever had in my life. Room was dirty! Toilette was pooped and shower was dirty. the sheets were full of long black hair. Bed was unmade, they just threw the comforter on top of ditry sheets. The sheets were full of long black hair. No TV control remote so I couldn't watch. I asked the manager three times and nothing. The area around this property very bad full of homeless and drug addicts. Very noisy and scary.
Stayed 3 nights in Sep 2023

2/10 Terrible

Eric, Herndon

Disliked: Cleanliness, staff & service, property conditions & facilities
If you want to experience how to literally live in a dumpster, go to this place. This place is very filthy, everything is dirty. Bathrroms with dirty floors and have no toilet paper, the rooms, the bed with unchanged pillow case, and the smelly hallways. It’s more sanitary and safer to sleep in the street alley than in this “hotel”.
Stayed 3 nights in Sep 2023

2/10 Terrible

Rimah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Nolan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty upon check in so we went to Walgreens and bought Lysol and sanitizer wipes just so we could feel somewhat clean before we went to bed. Marks on the pillows and sheet wasn’t clean so we slept on top of our own blanket.
Stayed 4 nights in Aug 2023

2/10 Terrible

Zhivago

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a health hazard. It smelled like human feces and there was used toilet paper in the hallways. I asked for a refund and am not sure whether it happened as I could not stay there. Do not book this place.
Stayed 1 night in Aug 2023

8/10 Good

Ahmad Hamed

Stayed 1 night in Jul 2023

2/10 Terrible

Natasha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a kid environment, disgusting smelt
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
No additional comments
Stayed 3 nights in Jul 2023

2/10 Terrible

Jolanta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. You definitely get to experience what it’s like to live amongst the homeless of San Francisco. Forget about sleeping, with either homeless people partying all night long, or the staff in the hotel blasting music at all hrs of the night. There is no such thing as day and night on this street. You will hear the buzzer of the front door at all times, as there is no key or card to get in and out of the hotel. No towels given, shower moldy and dirty. Need shoes to step in. And just when you think your crappy windows are open because of the noise level… nope they are closed but offer no sound proofing. You will have at least 4 blocks of urine and feces to walk through . I ignored the reviews, I suggest you don’t.
Stayed 5 nights in Jul 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
It was good when I go back again absolutely
Stayed 1 night in Jul 2023

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was OK with the property and the noise from outside but I had a room right next to the office and every time somebody came in they would talk to the manager and they would run up and down the stairs. I was trying to sleep because I had to work early in the morning that’s why I had gotten a room and unfortunately I did not go to sleep until 1 AM due to all that traffic passing by my bedroom door.

8/10 Good

Shaylee

Business traveler
Liked: Staff & service, property conditions & facilities
The room was clean and good but the shared bathroom was dirty. The hotel reciption were nice.
Stayed 1 night in Jul 2023

6/10 Okay

Wally

Liked: Staff & service, room comfort
Cheap, clean, convenient... and LOUD!
Hotel Adrien is a haven from chaos in a gritty part of San Francisco. Its cheap rooms -- perched above a liquor store, across the street from another liquor store -- provide a diverse clientele with basic shelter for the night. For my purposes, the location was very convenient. Sutter Hospital and Clinic are about 10 minutes away walk, the Asian open-air market is an easy five minutes. Good and excellent restaurants are everywhere. My sister picked me up at the SF airport around midnight and when we got there, we were apprehensive because homeless people live on the nesrby sidewalks. I had to call several different numbers before my call was answered by a south-Asian man who described where the entrance was located and promptly buzzed me in. My room was next to the corner office, had a combination lock, a garish cealing light, a comfortable single bed with clean sheets, desk, chair, night stand, a small closet, and a sink. Two cracked and dirty windows had dark curtains that effectively blocked out the street lighting. The TV offered a few clear channels with good movies and other programs. Toilet and shower facilities were just down the hallway. Two towels were provided at check-in. This room was loud. Guests and potential customers streamed in and out all hours of the day and night. I could write a pretty good book based on the overheard conversations outside my doorway and in the intersecting streets below. I slept well through most of it.
Stayed 8 nights in Jun 2023

2/10 Terrible

Uaniva

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t expect our stay to be this disappointing with dirty ass shared bathrooms and nobody cleans them the while time we were there.
Stayed 1 night in Jul 2023
Response from Hotel Management on Jul 3, 2023
Sorry for the inconvenience caused.

6/10 Okay

max p

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop read first, don’t go here
Location of place is in the worse part of town, don’t go there with family and children people in the hotel smoking crack needles all over the places. It had NO A/C NO FANS. The two guys in the front desk, they don’t want to do anything, don’t bother to ask them for something because they don’t even move out of their seats. Recommendation or more somewhere else, for some reason the people that stays here are homeless people and drug addiction people. Place is dirty I even told the guy in the front desk the the share bathroom and the floor, were blood everywhere and his answer was “ Use another bathroom” he did not it even care, a day later the bathroom was still with blood. You get what you pay.
Stayed 7 nights in Jun 2023

4/10 Poor

Saint-Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Esperanza

Disliked: Cleanliness, staff & service, property conditions & facilities
It was filthy no air conditioning like a lot of the amenities that they said on the website hanging cables from wall. No room service dangerous
Stayed 1 night in Jun 2023

6/10 Okay

Ron

Liked: Staff & service
Pros: relatively inexpensive; with a microwave and a minifridge Cons: area surrounded by street people; no place to put your towel or clothes in the shower.
Stayed 2 nights in May 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
In my top 10 worst experiences of life
Honestly idek where to begin. The entire experience here was laughably bad. Which I would know if I had read the reviews. As soon as we walked in it smelled like cleaning products, which was a great cover up for how nasty this place was. The hallways looked fine but the bathrooms were vile. The room seemed clean enough until we lifted the comforter and saw brown stains all over the sheets. We were also given a room IMMEDIATELY next to the entrance after you go up the stairs. Right next to the employee desk. The walls were paper thin so it felt like there was 0 privacy. And throughout the day and early in the morning there were people being excessively loud directly outside our door. People saying their stuff was stolen out of their room, tenants complaining about living there and the employees arguing back at them, and every other person who came into the hotel. There is a sink in the room but had to ask for soap and towels. A closet but no rod or shelves. The towels were crunchy. Not to mention if you are femme presenting be prepared to be gawked at, catcalled, and harassed in this area nonstop. And don’t expect to feel safe walking around at night. IF you didn’t know. So glad I only booked this place for one night. I know you wanna save money but just trust me and don’t<3 Splurge on a motel 6 or something. The Adrian makes it look like a Hilton.
Stayed 1 night in Apr 2023

2/10 Terrible

Rhea

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It is not at all what it looks like on the internet.
Stayed 1 night in May 2023

8/10 Good

Emma

Stayed 2 nights in May 2023

2/10 Terrible

Ruel

Disliked: Cleanliness, staff & service, property conditions & facilities
No heater
Stayed 2 nights in May 2023

4/10 Poor

Marina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was nice the property is very dirty, rundown, and the neighborhood is very unsafe. We were surprised that there is hot water and good pressure in the shower and that was the best part. Can't say we were disappointed because we expected this at that price but the neighborhood was worse than we thought and I'm no stranger to SF. Very loud at all times. We could hear the other guests and the people outside during the night, yelling, playing loud music, and fighting. Would not walk around here at night, would have left if I could have afforded it to be honest.
Stayed 3 nights in Apr 2023

4/10 Poor

James, Seattle

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
It was reasonably clean. There's an outlet by the head of the bed, \ich is important to me. For security you have too be buzzed in twice, a good but inconvenient thing. Nice hot shower 2 convenience stores in les than 200 yards. You have to walk to the 2nd floor to check in. The have an elevator, but not for ground floor use. No nightstand or dresser. No cups for water The sink was in the room if you booked a room with a bathroom, but a shelf is 2.5 feet above the sink and so you have to duck to brush your teeth. There wasn't anything to put the soap down on in my shower. There had been at one time, so that probably isn't the case for all rooms. Noisy, especially Tuesday night at 3AM when the garbage truck comes by. And I have moderate to profound hearing loss. The entire area, including nice parts, smells of urine, but the room didn't and the 2nd floor lobby didn't. The homeless weren't at all aggressive, and almost totally ignored me. If I could I'd give it a 2.5. Can't give it a 3, but 2 is a bit low. I probably won't stay there again, but if I do is not going to concern me much.
Stayed 2 nights in Apr 2023

2/10 Terrible

Josaim

Disliked: Cleanliness
Stayed 1 night in Apr 2023

6/10 Okay

Tina

Stayed 1 night in Apr 2023

6/10 Okay

Mary

Stayed 1 night in Apr 2023

2/10 Terrible

Heriberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are frauds
Stayed 1 night in Feb 2023

2/10 Terrible

Angel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never even spent 1 night at The Adrian.
I want a refund. Never even stayed there 1 night. Tried checking in. The rooms were dirty and undone took pictures as well. The building had a share bathroom and share shower. Don’t think I got what I paid for and the pictures on the app are not what the place actually looks like. Definitely wasn’t going to sleep if I had stayed there. Front desk gave me some weird paper receipts saying I’m getting refunded $330 and never did. Still waiting on it.
Stayed 4 nights in Jan 2023

4/10 Poor

Hamish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a very unsafe area of town and I did not fell safe staying here.
Stayed 3 nights in Jan 2023

2/10 Terrible

Jamshid

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad, in room no shower, but in expedia written in room have showers. Very bad not a pleasant spell

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
request of refund
The heater was not working and i was not able to sleep as it was very very cold. They gave me the second room on the third floor. room is very dirty and there was a very smell in the whole floor. i rushed back to my first room on the second floor. Service man who worked overnight here was nice.
Stayed 1 night in Jan 2023

6/10 Okay

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless people aroun 24/7 noice in the property , employes working sharing batroom & shower dirty toilets

2/10 Terrible

Dillon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont stay here

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best place to stay due to property's need for many upgrades and focus on cleanliness. However, the staff was extremely cordial, pleasant and must helpful.

6/10 Okay

Dominica

2/10 Terrible

Alex naranjo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy beyond belief everything in the room .
Stayed 2 nights in Nov 2022

2/10 Terrible

Tami

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Robert, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The folks managing the property are doing a very good job of keeping it clean given the price it was fine. BUT the Andrian is in the middle of the worst of the worst part of the most homeless and drug infested part of the worst part of San Francisco. Getting in and out can be an adventure and parking impossible unless you are willing to pay for a garage. The city is trying with guys doing cleanup and civil work but in general this is a bad neighborhood.

4/10 Poor

Daniel

Stayed 1 night in Oct 2022

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Nice men running the hotel, but very noisy, dirty area surrounding.
Stayed 4 nights in Oct 2022

8/10 Good

Aaron

Stayed 1 night in Sep 2022

4/10 Poor

taylor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
don’t waste your money & time
Stayed 4 nights in Sep 2022

8/10 Good

Andre

Stayed 2 nights in Sep 2022

2/10 Terrible

Jordan

Stayed 2 nights in Aug 2022

2/10 Terrible

Jaime

Stayed 3 nights in Aug 2022