Lobby sitting area

Reviews of Hotel Citlalli

3 out of 5
Hotel Citlalli
Calle Circunvalacion #298, San Salvador, San Salvador Department

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 140 reviews" "
Rating 8 - Good. 30 out of 140 reviews" "
Rating 6 - Okay. 11 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 1 out of 140 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

juan

Business traveler
Liked: Amenities
I like it , small rooms , if you are young that is for you , close to bars restaurant, music , noise , food ,safe , parking sucks , 3 stars
Stayed 2 nights in May 2024

10/10 Excellent

Labdia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Fayez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio de parte de todo el personal, todo muy moderno. Limpio , moderno. Zona segura.
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. I forgot my shoes and they saved them for me. Customer service was amazing ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2024

8/10 Good

Violette

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y personal muy atentos los desayunos deliciosos.
Stayed 3 nights in Mar 2024

6/10 Okay

Nathalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I did not like how noisy it was, you can hear everyone in the morning and also people leaving their rooms and there’s a light switch on the hallway which everyone kept turning on and the light will bother my sleep because there’s a window in the room facing the hallway. If you want to find a place to rest well THIS IS NOT THE PLACE ! Too noisy !!
Stayed 1 night in Mar 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice small hotel, courteous staff, close to many shopping and dining options
Stayed 1 night in Feb 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel in a great location!
Stayed 2 nights in Feb 2024

10/10 Excellent

Raul E, Germantown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and attentive. Excellent experience. I will definitely be staying here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angel

Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, was surprised of the place myself of how clean and quiet it was. We really loved the hot showers, you might think isnt that basic every where? not in El Salvador, so for us it was a plus. The only thing is you can hear music bumping across the street but they have no control over that, so if your a heavy sleeper like me this place is a gem.
Stayed 1 night in Feb 2024

8/10 Good

Carmelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Citlalli Had nice rooms with a friendly staff. I will be back to stay in the near future. Good value with breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small property but really nice. Parking it's really tight. Breakfast was good also friendly staff but the lady at reception not too friendly..
Stayed 1 night in Feb 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent the hotel is small but very good this ubication is great the staff are very friendly the breakfast is good
Stayed 2 nights in Feb 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ubicación
This is a small hotel with an excellent ubicación the staff are excellent I recommend this hotel is very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, lo recomiendo muy limpio y el personal bastante amable.
Stayed 2 nights in Feb 2024

10/10 Excellent

annice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and had wonderful staff. They attended to all of my needs and went above and beyond to make my first time stay a good experience. I highly recommend them and appreciate their gift as a reminder of el salvador.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tulio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe. Clean. Convenient.
Omg probably the cleanest place I’ve ever stayed in my life And walking distance from some great bars and restaurants which made my weekend fantastic Will come back. Thank you!
Stayed 1 night in Jan 2024

4/10 Poor

Kimberly

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Lots of things within walking distance. Good value
Stayed 4 nights in Jan 2024

10/10 Excellent

Socorro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Delmy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Pillows a bit uncomfortable- kind of hard. Most staff kind and attentive. Would stay there again on my next trip.
Stayed 9 nights in Dec 2023

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023

10/10 Excellent

FERNANDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and confortable
Stayed 4 nights in Nov 2023

10/10 Excellent

Angela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything. We had a good night sleep . Oh and the hot water was nice too . I hate cold showers.. lol
Stayed 1 night in Dec 2023

10/10 Excellent

Yamil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Rommel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023

8/10 Good

Yunior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel was situated in a good neighborhood, very safe and convenient to restaurants and bars. I recommend it
Stayed 2 nights in Nov 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars
Stayed 1 night in Oct 2023

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and delicious breakfast.
Stayed 14 nights in Sep 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 5 nights in Sep 2023

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location Very clean hotel, the staff was friendly and my room was was very small but enough and comfy. And the price just perfect!
Stayed 1 night in Sep 2023

2/10 Terrible

eduardo, la

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Residential area and offers nice breakfast. Noisy from 8pm to 3am due to a bar across the street,blasting music at high decibels(bring good earplugs) Very hard beds
Stayed 3 nights in Aug 2023

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia -agua caliente bien
Stayed 1 night in Mar 2023

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy!
Very noisy until 3am EVERYDAY! Clubs near by. Beds and pillows not comfortable. Other than that cheap good prices
Stayed 2 nights in Jan 2023

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff
Stayed 1 night in Dec 2022

10/10 Excellent

Jasmine Linnette Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very picky regarding cleaning, mostly in bathrooms, but this hotel has it at plus. The rooms are extremely clean, they clean every day. Service is exceptional, and the team is very friendly and kind but Alejandro is more than that, he was very attentive and helpful he was above all. My family and I stayed for about 2 weeks, we stayed with a 9-month-old baby and they kindly got a crib for him. We enjoyed our time there, We would definitely stay there again.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay in this small hotel, i love the area where is located, this hotel is located in a good and safe area, it has restaurants, bars, coffee shop close by. the hotel is nice and clean, i love the style of the arrangement in the room that i stayed.

10/10 Excellent

Ernesto, Canyon Country

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Very nice place, CLEAN

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022