Panoramic Double Room | Terrace/patio

Reviews of Hotel Finca San Nicolas

3.5 out of 5
Hotel Finca San Nicolas
Calle San Nicolas, San Salvador, San Salvador Department

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 142 reviews" "
Rating 8 - Good. 38 out of 142 reviews" "
Rating 6 - Okay. 15 out of 142 reviews" "
Rating 4 - Poor. 10 out of 142 reviews" "
Rating 2 - Terrible. 5 out of 142 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here
Stayed 4 nights in May 2024
Response from LJ on May 24, 2024
Thanks for the review!We hope to see you soon

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Demasiado ruido del exterior en la habitación 204 cuando bajan las gradas casi no pude dormir en la mañana
Stayed 1 night in May 2024
Response from LJ on May 24, 2024
Gracias por el comentario. Lastimosamente no hay nada que podamos de ser al respecto al ser un hotel pequeño los cuartos están cerca y la madera fue renovada.

4/10 Poor

Yahaira

Disliked: Cleanliness, amenities
Noisy. You can here people taking shower at second floor. Restroom pipes smell really bad
Stayed 1 night in Mar 2024
Response from LJ on May 24, 2024
First floor are usually the cheap rooms. We recommend reserving second floor rooms if the water running is a disturbance. Its not the elite type

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and was very peaceful
Response from LJ on May 24, 2024
Thanks for the review!

10/10 Excellent

Geremias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from LJ on May 24, 2024
Gracias por sus comentarios

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain like setting in the capital.
Stayed 1 night in Apr 2024
Response from LJ on May 24, 2024
Gracias por los comentarios!Los esperamos

10/10 Excellent

FRANK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain setting in the capital.
Stayed 1 night in Apr 2024
Response from LJ on May 24, 2024
Muchas gracias por sus comentarios!Los esperamos siempre

8/10 Good

DANIEL

Stayed 2 nights in Apr 2024
Response from LJ on May 24, 2024
Muchas gracias!

8/10 Good

Bany

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Apr 2024
Response from LJ on Apr 16, 2024
Thanks for the review!

10/10 Excellent

Rosalinda, Frisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024
Response from LJ on Apr 16, 2024
Thanks for the review!We hope to see you again

8/10 Good

hector

Traveled with family
Liked: Staff & service, amenities
The hotel is very good, its appearance and service too, I think they need to have more detail in the cleanliness and certain things that are ruined such as the bathroom doors or the sink covers, but in general a good hotel
Stayed 4 nights in Apr 2024
Response from LJ on Apr 11, 2024
Thanks for the review!We will check the issues you mentioned

6/10 Okay

robert

Traveled with partner
They had book the room that I paid for, they said that the guest never checked out and that they couldn’t go in the room, when clearly I heard a couple give the room number that I had booked at breakfast the next morning, plus I arrived 30 minutes early and asked me to paid extra to check in.
Stayed 4 nights in Apr 2024
Response from LJ on Apr 10, 2024
Sorry for the inconvenience, we will check what happened with your issue. Early check in or late check out are charged.

10/10 Excellent

FRANK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountainside setting. Peace and quiet like on the mountains, but in the city.
Stayed 1 night in Mar 2024
Response from LJ on Apr 2, 2024
Thanks for the review, we hope to see you again!

10/10 Excellent

Edilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best place so far..
Stayed 3 nights in Mar 2024
Response from LJ on Apr 2, 2024
Thanks for the review

8/10 Good

Martha

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from LJ on Apr 2, 2024
Thanks for the review

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Mar 2024
Response from LJ on Apr 2, 2024
Thanks for the review

10/10 Excellent

Jeffrey, Plano

Liked: Staff & service, amenities, property conditions & facilities
Amazing Place Very Quiet Peaceful Very Nice Place Inside The City
Stayed 1 night in Mar 2024
Response from LJ on Mar 15, 2024
Thanks for the review!We hope to see you again

10/10 Excellent

Samantha Camile

Stayed 3 nights in Mar 2024
Response from LJ on Apr 2, 2024
Thanks for the review!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was once a real finca, it’s nice and unique…
Stayed 2 nights in Feb 2024
Response from LJ on Feb 28, 2024
Thanks for the review, we hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay that's close to nature
I have a fabulous stay ay Hotel Finca in San Nicolas. It was an amazing experience overall from the staff, the food, the amenities like the swimming pool inside. Staying at the hotel feels close to nature as well and I enjoy my stay.
Stayed 3 nights in Feb 2024
Response from LJ on Feb 23, 2024
Thanks for your review We hope to see you again

6/10 Okay

Katherine

Stayed 2 nights in Feb 2024
Response from LJ on Apr 2, 2024
Could you explain the review. Thanks

10/10 Excellent

Jose Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place inside the city.
Stayed 1 night in Feb 2024
Response from LJ on Feb 16, 2024
Thanks for your review!

6/10 Okay

Yadira, Whittier

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms and property itself are beautiful. Most staff members are extremely helpful and nice. Reasons why I might not stay there again: 1. At check out they had to do a walk thru of the room and they charged us $10 for a key card. 2. The driveway up the the property, is so bad you can consider it off-roading conditions. 3. No elevators and no bellhop. 4. Breakfast is really limited and they charge for simple things like sour cream. (This might just be a me thing) 5. Walls are paper thin. Had a dog barking all night.. 5. Pool was dirty with leaves
Stayed 2 nights in Feb 2024
Response from LJ on Feb 13, 2024
Thanks for your review we will take your recommendations in consideration. We have limited cards that are key for or doors that unfortunately had to be delivered from china. We cannot go and buy them at any store. We should appreciate you consider quality/price for your stay. We like to keep our prices affordable.

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from LJ on Feb 16, 2024
Thanks for your review!

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LJ on Feb 7, 2024
Thanks for your review!!

10/10 Excellent

erik m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, excellent breakfasts, the staff is amazing, Karla , Andrea , Laura , Xiomara , Blanca and Esmeralda always caring for the guests.
Stayed 9 nights in Jan 2024
Response from LJ on Feb 4, 2024
Thanks for the review, we hope to see you again!

10/10 Excellent

Theany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from LJ on Feb 4, 2024
Thanks for the review!

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LJ on Jan 25, 2024
Thanks for the review!!

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from LJ on Jan 25, 2024
Thanks for the review!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay ,, clean and quiet,
Stayed 1 night in Jan 2024
Response from LJ on Jan 25, 2024
Thanks for the review!

10/10 Excellent

Jose, DELRAY BEACH

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from LJ on Jan 20, 2024
Thanks for your review

8/10 Good

Giovanna

Liked: Cleanliness, amenities
Response from LJ on Jan 20, 2024
Thanks for your review

6/10 Okay

Rene, Fontana

Traveled with family
Liked: Amenities
The main entrance driveway needs maintenance and improvements and dogs were barking in the middle of the night for the two days that we stayed there. The shower drain were clocked and we reported and they didn’t do anything.
Stayed 1 night in Jan 2024
Response from LJ on Jan 17, 2024
Thanks for your review

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from LJ on Jan 17, 2024
Thanks for your review!

8/10 Good

Rene, Fontana

Stayed 1 night in Jan 2024
Response from LJ on Feb 4, 2024
Thanks for the review!

10/10 Excellent

erick

Stayed 1 night in Jan 2024
Response from LJ on Jan 17, 2024
Gracias por sus comentarios

10/10 Excellent

Armando De Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service from all the staff members and the location is extremely convenient.
Stayed 10 nights in Dec 2023
Response from LJ on Jan 17, 2024
Thanks for your review!

6/10 Okay

Bibiana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful nature, spectacular view. Very good service from the staff. Bad: The room was not very clean, terrible drainage smells. There is no place to hang the towels in the bathroom.
Stayed 2 nights in Dec 2023
Response from LJ on Jan 6, 2024
We will take your comments in consideration

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are unbelievable. Sunsets over San Salvador are worth the extra few minutes it may take to get downtown. The property’s location is a big winner here. The room I got was small but just right for one person. The staff made me feel welcome. The only thing which I thought it was a bit outrageous was the laundry options. $2 per piece would have cost me over $60 for a midweek wash/dry. I drove five minutes from the property to a self wash laundromat and spent $8 with tip for the lady who helped me. The only thing that was a bit confusing was the directions on how to get there and the signage of the property. I had to ask neighboring guards where I was supposed to go. Luckily they were all friendly.
Stayed 3 nights in Dec 2023
Response from LJ on Jan 6, 2024
Thanks for the review, we recommend local business around our location for services we don't specialize. Laundry is an option but it's not our main service. We would take in consideration the comment.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and attention
Good place surrounded by nature. Every morning and sunset were beautiful.
Stayed 3 nights in Dec 2023
Response from LJ on Jan 6, 2024
Thanks for the review

2/10 Terrible

Nubia

Stayed 2 nights in Dec 2023
Response from LJ on Dec 5, 2023
You didn't even arrive to the property...

10/10 Excellent

juan

Traveled with family and small children
Liked: Cleanliness, staff & service
El lugar está muy bonito personal muy amable
Stayed 17 nights in Nov 2023
Response from LJ on Jan 6, 2024
Gracias por los comentarios

6/10 Okay

Douglas

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from LJ on Jan 6, 2024
Thanks for the review

6/10 Okay

Hilery

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were some pros and cons that make it tricky to review. They asked upon booking what time we will be arriving and I said 2 or 3 and we arrived at 2:45. They told us they didn’t have any rooms cleaned yet and we would have to come back in 45 minutes. That started it all off poorly. Explain to me how you knew what time I was coming, check out time is 11 and at 2:45 no rooms were clean? They could have called to let us know or provided us with a drink while we wait. They don’t understand customer service at all. Good things: Shower was great with consistent hot water and good pressure. Breakfast in the garden was nice. Room is tiny but clean. Bed was comfortable and even though there was an event the noise levels were ok. Parking was a nightmare and we got blocked in for 20 minutes trying to leave. The driveway needs to be repaired. Basically the check in and check out of our trip was annoying but the stay itself was good. Overall, they need to work on their customer service more than the hotel itself. It is a pretty location with nice views and has a peaceful vibe.
Response from LJ on Jan 6, 2024
Thanks for the review, we will take them in consideration

8/10 Good

Emperatriz, Hacienda heights

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was too noisy late after midnight, people yeiling, my room was 101 too much traffic around noisy early in the morning.
Stayed 2 nights in Nov 2023
Response from LJ on Jan 6, 2024
Thanks for the review

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from LJ on Jan 6, 2024
Thanks for your review

6/10 Okay

Carlos

Traveled with family
Basic hotel
Is un hotel limpio , sin ningún extra más que el mínimo !
Stayed 1 night in Nov 2023
Response from LJ on Jan 6, 2024
Gracias por su comentario

8/10 Good

Debbie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price. I reserved room w double queen beds. It was neat and comfortable. My friends and I enjoyed pool for lounging and drinking. Really enjoyed their coffee and breakfast. Dining area pretty and out in the open. Staff was helpful. My family and I especially liked Sandra, one of the servers, she was so sweet and friendly. My only recommendation would be more help when serving breakfast. However there was a Wedding party staying so they were really busy. Overall I would love to stay here again. Definitely recommend
Response from LJ on Jan 6, 2024
Thanks for your review

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el lugar muy bonito lo único el cuarto que nos dieron muy pequeño
Stayed 1 night in Nov 2023
Response from LJ on Jan 6, 2024
Gracias por sus comentarios

4/10 Poor

Adalberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rough diamond
The best thing- location as it is surrounded by fruit trees and vegetation. And there is cool breeze. There is not clear signage at the entrance. The gate is green and it is difficult to spot. We arrived early and our room wasn’t ready and it is understood. And wanted to have lunch after a long flight and … the restaurant only open for breakfast. We had to order out. The room had evidence of previous guests. The rooms are small, it is good for two people. And the hotel needs maintenance. The shower was slow to drain. This is a Hotel- and upon checking out, the front desk person asked us to wait while she would go and check the room. Only cheap motels do this when paying cash. We had book through a Travel Partner. I would give another try in a year or so. My recommendation is to call ahead and ask about the restaurant’s hours. It has the potential to be a great hotel- hope management is open to the feedback through reviews.
Stayed 2 nights in Nov 2023
Response from LJ on Nov 11, 2023
Thanks for your review, we will take them in consideration. Unfortunately we had bad experience with some guests taking property of the rooms, its not personal I hope you understand.