2/10 Terrible
Jim T.
1 ago. 2025
I would not recommend this property to future renters. The listing clearly stated that the home had air conditioning, but upon arrival, we discovered that it did not. With outdoor temperatures high and the interior of the home remaining uncomfortably hot, it was both unsafe and unacceptable for us to stay.After reaching out to the host, a small portable AC unit (rated for only 350 sq ft) was provided late on the second day, but it made no noticeable difference in cooling the home. We ultimately had to leave the property early and find alternative accommodations at our own expense.Despite multiple attempts to resolve this directly and reasonably—including a request for a refund for the nights we couldn’t stay—the host never responded. Vrbo customer service has also been unhelpful and unresponsive throughout the process.This experience was stressful and disappointing. Travelers rely on accurate listings and timely support when issues arise. In this case, we received neither.
Jim T.
Se hospedó 3 noches en julio de 2025