9.6/10 Exceptional! (577 reviews)
Mimaru Apartment Hotel Shinjuku West offers an excellent balance of comfort, convenience, and hospitality, making it a strong choice for families, groups, and travelers seeking apartment-style accommodations in Shinjuku.
Throughout our stay, the staff was attentive, responsive, and eager to help. Whether answering questions about local attractions or providing detailed recommendations on the best bus and rail routes to our destinations, the staff demonstrated a high level of professionalism and local knowledge that enhanced our overall experience.
The location is another significant advantage as it is safe and, relatively, quiet area. Shinjuku Station is approximately a 10-minute walk away, making it easy to explore the city and beyond via rail or bus. Daily conveniences are also readily available, with both a Lawson and a 7-Eleven located immediately next to the property. There's also a great Onigiri shop just down the street.
As an apartment-style hotel, Mimaru follows a unique housekeeping schedule that differs from traditional hotels. Guests should be aware that cleaning services are performed on an alternating A/B-day schedule, meaning certain tasks—such as bed making—are completed every other day rather than daily. However, the hotel clearly explains this system during check-in, helping to set appropriate expectations.
Overall, we had an excellent experience and would definitely recommend the hotel to other travelers.
Reviewed on Jun 17, 2026