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Reviews of Motel 6 Suwanee, GA - Gwinnett Center

2 out of 5
Motel 6 Suwanee, GA - Gwinnett Center
77 Celebration Drive, Suwanee, GA

Reviews

7.8

Good

Rating 10 - Excellent. 169 out of 450 reviews" "
Rating 8 - Good. 133 out of 450 reviews" "
Rating 6 - Okay. 79 out of 450 reviews" "
Rating 4 - Poor. 28 out of 450 reviews" "
Rating 2 - Terrible. 41 out of 450 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ingra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 25, 2024
Hi Ingra,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lydia, Murphy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a dog show, single woman traveling alone with dogs, safety always comes first. My dogs were welcome, plenty of areas to walk them. Food was easy to get and using food delivery was easy too. Staff was very helpful and friendly. Room was clean. It’s no frills but had everything I needed.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Lydia,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Steve, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Tammi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have extremely cleam rooms And are very friendly
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Tammi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and great people
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Virgilio

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Virgilio,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Emma,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was surprisingly well cleaned. What I did not like is although I was in a nonsmoking room the rooms around my room were smoking rooms and the smoke would come into the room. I have severe allergies and had a headache and burning eyes the whole night. I would not recommend for people with allergies.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Nancy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Gerard

Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 13, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't stay very long because I got there late and left early as I was going to visit a friend, but the room was very spacious, clean and comfortable. There were also many channels available on the room's rather large TV. It was just me in the room, but it was quite a large room and well worth the low price.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Super clean
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Ariana,Thank you for the 5-star rating!Lilith#Team6

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Trudy,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Shilondra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had no issues staying at the Motel 6; in a convienient and safe area
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Shilondra, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Nemia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. I like staying in a motel that accepts pet. They are part of my family vacation.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
X one non smoking room receive a smoking room
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Josette

Stayed 1 night in Nov 2023

8/10 Good

Kaye

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and easy parking
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Kaye,Thank you for the excellent review! Lilith#Team6

10/10 Excellent

Hakeem

Stayed 1 night in Nov 2023

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience
Cigarette burns on everything smelt awful ac didn’t work right bed felt damp and wet then there was in and out of building all night long door slamming no sleep at all not a good experience no breakfast just overall not a good stay
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Danielle

Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It is a good place to stay and the people in the office are great the housekeeping they are good and the room's are sima clean could be cleaned a little better than Thay are but I would stay there again and I would tell my family and friends
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Tracey,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Stephany

Business traveler, Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
I stayed here a couple of weekends due to traveling down to ga for a family emergency. Its the most "decent" hotel in Suwanee for the price. My last reservation pissed me off because they refused to let me check in, without explanation. I'm assuming it's because my 2 year old dog barked at a manager. Pet friendly? Lol they're a joke. God forbid your DOG barks while being on a leash outside, they will literally threaten you to "control" your dog or they will kick you out. Privacy? They don't know what that is. The whole staff and their grandmas live on the property and don't know what privacy is and will stink up the hallway with their cooking but complain about you smoking in a smoking room. You will never get the room you booked,they will put you in a total different room and be rude about it. All the bedsheets have burn holes, pillows are hard. The rooms are humid, I'm surprised i didn't see any mold to be honest or maybe they just paint over it. The only decent manager is the youngest one, the rest of management are rude grumpy old men, racist and not friendly, if you don't like your job/home then maybe move out of your job...literally. The only good thing about this place is the housekeepers, they are god sent and i hope they find a better establishment to work at.
Response from Brand Experience Team on Oct 9, 2023
Hi Stephany,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Good

Van

Liked: Amenities, property conditions & facilities
Good!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Van,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Quaneica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST MOTEL 6
Everything was acceptable
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi George,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jerry D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well cared for property. Felt homey. Liked seeing the Indian couple that ran it there every day, hands on care every day. The wife was in the laundry room a lot washing sheets and towels. They seemed to really care about the business. It was very clean. Loved that family owned business atmosphere!
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Jerry D,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Leon

Traveled with family
Liked: Cleanliness
Too humid
Check in person basically mumbled incoherently behind the plexiglass, so that was comically frustrating. After check in, i found my room smelled like weed even though the entire hallway is non smoking. Also, it was so incredibly humid in the room and the cool or dry options didn't seem to help, other than making it cold and damp. The heat helped a bit, but by then, the sheets were damp and it was a terrible experience. The only thing that really helped was simply showering repeatedly and then again in the morning. I will say the TV was nice, large and clear and the location was convenient. It looked far more upscale than a usual Motel 6, but the issues above makes it a no-stay again. Also didn't get any shampoo at all, but didn't bother to ask.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Leon,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here! The room was very clean, spacious and affordable. Beds are very comfortable, sheets are clean and soft.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Patricia,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Tyrone

Stayed 1 night in Jul 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we neede
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Hugo,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Clean Hotel, Friendly Staff
I needed a one night stay for a nearby expo at the Gas South Convention Center. The proximity was great. It was very close without paying the expensive rates at the center. It is located right off the interstate. As a single female I was of course concerned with safety. Not an issue AT ALL. I came in alone after 11:00pm and never felt uncomfortable. I was pleasantly surprised at the overall experience. The gentleman at the front desk was so friendly and helpful. The lobby & my room were clean and bright. Mind you, it was not fancy. Not a lot of fussiness in the decor. I didn't have an issue but some people might. If you are looking for a lavish hotel, this isn't for you. I cannot say enough good things about my stay. If you are looking for a friendly, clean, nice place to stay for a reasonable price, this is it. I will be booking again next year.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Lisa,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

tamara

Stayed 1 night in Jul 2023

10/10 Excellent

KEITH, GARNER

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Traveler,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, seems newly remodeled great for the price
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Matilda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was glad to find a pet-friendly hotel in a decent enough area.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 17, 2023
Hi Matilda,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Gray

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Justin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! Pet policy.....
Lots of room to walk your dog outside. Lobby is nice but closed at night. Offers free coffee when open. Pet policy is 2 pets per room max and if you leave them alone in room, you have to keep them in a crate.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 4, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gary

Stayed 1 night in Jun 2023

10/10 Excellent

Diosilda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good hygiene, comfortable and quiet, I recommend it !!
Stayed 3 nights in Jun 2023
Response from Nancy Y. on Jul 4, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Kendall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Cheap and Very Basic
If you are looking for a one night stay in the most basic of motel, this is your place. Clean, comfortable and cheap. Bring your own shampoo though.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Kendall, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went for an overnight with the family, the hotel was very clean. The area immediately around the hotel has tons of dining options. Staff is very polite. Overall great experience for us.
Stayed 1 night in Jun 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Best motel 6 I have ever visited. Everything was clean and the staff was nice. Will book again!
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jun 13, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
A great bargain. The room was clean and very spacious. I was very pleased 😁
Stayed 1 night in May 2023
Response from Nancy Y. on Jun 13, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Malcolm

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6- Suwanee
Very nice & clean. Windows that open to outside, hot bath with hard water pressure. No pool at all...ever
Stayed 1 night in May 2023