Torrecilla Alta Vacations from $388

Very clean and friendly. I was treated like family the moment i walked in. I will always book here.

I enjoyed my stay at this hotel very much.

No elevator to go to the rooms upstairs. The reception is hard to find, you will need to be in good shape to get around the hotel a lot of stairs

I booked this place thinking it was in the heart of Old San Juan based on reviews about the “great location,” but it actually wasn’t close to much — about a 20-minute walk to the main attractions. The front desk is technically available 24/7, but only through a messaging system, and someone comes over if there’s an issue. They do respond quickly. One girl that came over at one point was not friendly whatsoever as if I was inconveniencing her: That setup made me feel a bit uneasy since there’s no on-site security, and the building felt empty even though other guests were staying there. Entry is by keypad into an empty lobby. The elevator didn’t work, and the next day we didn’t have hot water (though it was eventually fixed, the water pressure stayed low). The shower had a modern design with only half a wall and no door, which caused the bathroom floor to flood. On the positive side, the king bed room was spacious. However, overall, I wouldn’t recommend this place if you’re looking to really experience Old San Juan.

The room is Very clean secure area you need codes to get in and out and to get into your room