Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Reviews of Comfort Inn & Suites Ukiah Mendocino County

2.5 out of 5
Comfort Inn & Suites Ukiah Mendocino County
1220 Airport Park Blvd, Ukiah, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 978 reviews" "
Rating 8 - Good. 320 out of 978 reviews" "
Rating 6 - Okay. 89 out of 978 reviews" "
Rating 4 - Poor. 40 out of 978 reviews" "
Rating 2 - Terrible. 22 out of 978 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Team on May 12, 2024
Thank you for choosing to stay with us, we look forward to having you again!

8/10 Good

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for the non adjustable water pressure in the shower was so strong it hurt your skin and the ice machine wasn’t working.
Stayed 1 night in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

amanita, ukiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property friendly staff clean conditions Amenities all work Breakfast is always served with alot of options and the hotel is always kept up and conveniently located.
Stayed 2 nights in Apr 2024

4/10 Poor

Ron

Disliked: Cleanliness, property conditions & facilities
Noisy, banging doors all night. Parking lot lights were not working. Fridge in room was very noisy.
Stayed 1 night in Apr 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2024

6/10 Okay

Amber, Kneeland

Liked: Cleanliness
It was fine
Stayed 1 night in Apr 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. The breakfast was good.
Stayed 2 nights in Apr 2024

8/10 Good

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right on the beach. Room was large and nicely decorated.
Stayed 1 night in Apr 2024

10/10 Excellent

amanita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff always available to answer questions or just offerxa smile or hello
Stayed 5 nights in Apr 2024

10/10 Excellent

Lisa, Roxboro

Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bethany

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Starbucks next door!
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind & warm staff
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Kevin,Thank you for choosing Comfort Inn & Suites Ukiah! We're glad our attention to cleanliness impressed you, and we look forward to your next visit.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was convenient and within walking distance to shops.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Luis,Thanks for joining us at Comfort Inn & Suites Ukiah. Situated near wineries, lakes, and stores, our hotel offers a convenient location in Ukiah. Please stay with us again next time you're in town!Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room for the price, comfortable, clean and spacious. One drawback was that the room we were in was directly over the lobby area and every time the sliding door would open or close we could hear it.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 8, 2024
Dear Kurt,Thank you for choosing to stay with us at Comfort Inn & Suites Ukiah. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. However, we offer our sincere apologies for any disturbance you experienced in your room and for any inconvenience this may have caused you. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff. Room was very roomy, very clean and well-laid out Beds were very good - no sagging and soft sheets. Breakfast was hot and had a good variety. Had never stayed in Comfort Inn before was was pleasantly surprised.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Katherine,Thank you so much for the five-star rating! Exceeding expectations is what we do best, and we are thrilled that you had everything you needed for a great stay. From our cozy beds to our tasty breakfast, you can trust you'll have an all-around fantastic visit when you stay at Comfort Inn & Suites Ukiah. Join us again the next time you're looking for comfort and convenience at a great value! Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

kit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Kit,Thank you for staying with us at Comfort Inn & Suites Ukiah and for your fantastic review! We are glad you enjoyed our ideal location. It was a pleasure having you as a guest, and we look forward to seeing you again soon.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

8/10 Good

Becky

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staph, the breakfast was amazing.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Michael,Clean accommodations and friendly hospitality are aspects you can count on here at Comfort Inn & Suites Ukiah. We trust that you felt fueled for your day ahead after breakfast, and we are pleased that it was also a highlight of your visit. Thank you for the excellent review. Come back anytime!Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jonna

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent stay. Large room, very clean. Super comfortable bed and extra soft sheets. Nice breakfast.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 15, 2024
Dear Valued Guest,Thank you for your exceptional review! Providing spacious, clean rooms with comfortable amenities is our priority, and we're thrilled that you found our bed and sheets to your liking. It's also great to know that you appreciated our breakfast offerings. We look forward to welcoming you back for another excellent stay soon!Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Nanci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Receptionist made check in easy and was very nice. I would definitely stay here again when I’m in town for work.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 10, 2024
Dear Victor,Thank you for staying at Comfort Inn & Suites Ukiah. We are glad you had an exceptional visit, and our friendly team could provide great service. Thanks for your review, and we look forward to seeing you again when your work brings you this direction.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

2/10 Terrible

Cahill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were assigned to had a smoke alarm going off. I advised the front desk and no one ever showed up to fix the problem. I had to go back down a second time and they switched our rooms. We switched to a second room, which we thought was fine, until my wife woke up the next morning with bug bites all over her arms. I notified hotel staff and I’ll I got was a sorry. I wasn’t asked for any further information, and never received any feedback from management. Needless to stay, I will never stay at the Comfort Inn & Suites Ukiah again. We are looking into the reporting process with the State for bed bug incidents.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Valued Guest,Thank you for bringing your concerns to our attention. We wholeheartedly apologize for your unsatisfactory stay and regret that your comments weren't addressed more appropriately at the time. Your comments regarding pests are taken seriously, so rest assured that we will thoroughly investigate our accommodations to ensure there are no unwanted visitors at the property. If you would like to discuss your review further, we kindly ask that you reach out to us offline.Your feedback will enable us to improve the quality of our service and accommodations. We appreciate you reaching out and wish you safe and pleasant travels. Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Alisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, excellent room, enjoyed the stay
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Alisha,What an excellent review to read, and we are delighted to have earned a perfect rating. Thank you for taking the time to leave a review. Come back to Comfort Inn & Suites Ukiah anytime your travels point you back in our direction. Familiar faces are always a welcome sight. Thank you!Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Amanita, Ukiah

Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karyn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and fresh. It doesn’t seem very old and I was able to get a good night sleep because I couldn’t hear my neighbors.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Karyn,Thank you for choosing our hotel for your recent visit to Ukiah. We're glad you had a restful stay with us and enjoyed our clean and quiet accommodations. It would be our pleasure to host you again at Comfort Inn & Suites Ukiah. Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Leslie

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

stephen, tomales

Stayed 1 night in Sep 2023

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Dear James,It was wonderful having you as our guest recently. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn Ukiah never disappoints
Friendly, accommodating, clean and quiet.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 21, 2023
Dear Erin,Guest satisfaction means everything to us at Comfort Inn & Suites Ukiah, so we are delighted you enjoyed our wonderful staff and clean, quiet accommodations. We look forward to welcoming you back again soon.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

6/10 Okay

Malena

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023

10/10 Excellent

nicole, Port Richey

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Nov 2023
Response from General Manager on Nov 16, 2023
Dear Nicole,Thank you for sharing your thoughts. It's fantastic to hear about your five-star experience. We're delighted that everything met your expectations, and we look forward to welcoming you back soon.Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah

10/10 Excellent

Melody

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a really good Mexican restaurant across the parking lot right next to Starbucks. The staff were so helpful.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 16, 2023
Dear Melody,Thank you for your five-star review! We're glad you enjoyed the nearby dining options and found our staff warm and welcoming. We look forward to having you back for another great experience!Fabiola OlimonGeneral ManagerComfort Inn & Suites Ukiah