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Reviews of Country Inn & Suites by Radisson, West Bend, WI

2.5 out of 5
Country Inn & Suites by Radisson, West Bend, WI
2000 Gateway Ct, West Bend, WI

Reviews

8.0

Very Good

Rating 10 - Excellent. 272 out of 650 reviews" "
Rating 8 - Good. 208 out of 650 reviews" "
Rating 6 - Okay. 93 out of 650 reviews" "
Rating 4 - Poor. 52 out of 650 reviews" "
Rating 2 - Terrible. 25 out of 650 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Casey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better, but beds were comfy and it seemed mostly safe. Food and shopping are so close.
Stayed 2 nights in May 2024

8/10 Good

Kyersten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Liked: Amenities
Disliked: Cleanliness
Rude front desk attendant.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy checkin, checked out on line very smooth process
Stayed 1 night in Apr 2024

4/10 Poor

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was having a wonderful stay until this morning. I am in room 310. I just got done swimming and was changing out of my swimming suit. I was standing there completely naked when a women and a toddler were able to open my door with a key card. Ive never seen them a day in my life. I called the front desk. The lady said she would check into it. She calls me back and told me there was nothing on the camera. I am completely sober for one and for two I dont have hallucinations. I am completely upset about this whole situation. So much so that I will never give this hotel business again. Who was able to open my door while I was sleeping? I did not appreciate the way the front desk lady handled this situation at all. I ended up hanging up on her. I am a woman alone in my hotel room and now my anxiety is through the roof. Karen who checked us in was absolutely amazing though. She is a great worker.

8/10 Good

Douminnek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quite, clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Feb 2024

10/10 Excellent

Susan

.
Stayed 1 night in Feb 2024

6/10 Okay

Pete

Stay here when in town.
It's average place. Clean enough. Right off freeway. Watch out for Hotels.com. I learned the hard way the first low priced room they send you to is a handicapped room. The layout is bad for non-handicapped.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Stay good, When we got our bills. They where cheaper than this app.
Stayed 1 night in Jan 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Good location for we we’re working
Stayed 1 night in Jan 2024

8/10 Good

Elena

Stayed 1 night in Jan 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and a window that opened for a little fresh air. Bed was comfy, loved the towels
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara, GREEN BAY

Stayed 1 night in Dec 2023

8/10 Good

Kjell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here many times but not for a few months now cheap and close to my job
Stayed 2 nights in Dec 2023

8/10 Good

Marilee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Lyndon

Traveled with partner
Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place & very clean
Stayed 1 night in Dec 2023

6/10 Okay

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was unaware of hot tub and pool had been out of order for at least 3 weeks but said NOTHING about it on ur app when i booked the room.
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Melyna, Davenport

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool heater was broken, so the pool was out of service and that was disappointing. Also, there is no fitness room in the facility.
Stayed 2 nights in Nov 2023

6/10 Okay

Neville

Traveled with family
Not the best stay.
Eggs and sausage were cold every morning. There was a hockey team. And not sure if it is them. But slamming doors at 2am in the morning. Checked in and the shampoo, conditioner, body wash, and lotion was already used. Had to make my own beds. Housekeeper or what he was made everyone uncomfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jenny

Liked: Cleanliness, staff & service
The best part was the breakfast, hands down the best breakfast Ive had at a hotel. The rooms were nice, one bed was softer, and the other was pretty hard. They had low water pressure, but the over all experience was good!
Stayed 1 night in Nov 2023

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice and the rooms were clean.
Stayed 1 night in Nov 2023

10/10 Excellent

John, Thiensville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a nice visit in south central WI, this is an excellent choice. Neat, Tidy, whirlpool, pool, breakfast, easy parking. Close to Kettle Moraine, parks, hunting, Horicon Marsh, and one of the finest art museums - Museum of WI Art (MOWA). Economically priced, the owners work here and take immaculate care.
Stayed 2 nights in Oct 2023

8/10 Good

Rodney, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently good
Stayed 1 night in Nov 2023

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Overall the hotel is very nice. There was a family reunion there so it was very busy and a lot of noise well after 1 a.m. Would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable, however it was the staff that was most impressive.
Stayed 2 nights in Oct 2023

6/10 Okay

Connor

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Gregory

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
New owners. room was ok. The free Breakfast was the same scrambled eggs and sausage links every day. somethings were just in meed of replacement or upkeep.
Stayed 3 nights in Oct 2023

10/10 Excellent

christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Becky Ann

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2023

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was fine, except I had to wait at desk for check out, no one was there. She was outside smoking, for at least 10 minutes. Checkout clerk did not know how to print correct receipt, I needed one to get reimbursed since it was a business stay.
Stayed 1 night in Oct 2023

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The tun leaked all night and it also had a terriable green scale build up. There were dead bugs in the windows(alot of them). The lady at the front when we checked in was rude.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick overnight stay!
Was in town for a quick overnight and the room was clean and comfortable. Check in went smoothly and fast, which was much appreciated. Unfortunately I left before breakfast started in the morning, so I missed it.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Douglas

Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the quiet hour starting at 10 p.m there was some noise on Friday evening. I was kind of disappointed that the pool closed at 10 p.m. Most hotels have an hour where it is only adults until 11 p.m
Stayed 2 nights in Sep 2023

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and genuinely nice people. The room was clean and comfortable. Entrance to the hotel was unkempt and weedy, but may not be there property? Pool was clean as well! Great stay.
Stayed 2 nights in Aug 2023