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Reviews of Hampton Inn & Suites Williamsburg Historic District

2.5 out of 5
Hampton Inn & Suites Williamsburg Historic District
911 Capitol Landing Rd, Williamsburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant.
Stayed 2 nights in May 2024

8/10 Good

David

Traveled with partner
Liked: Amenities
Nice for the price. Good breakfast. Convenient to sites all around Williamsburg.
Stayed 1 night in May 2024

10/10 Excellent

JENNYVETTE

Traveled with family and small children
Liked: Cleanliness, amenities
Great size rooms, clean, breakfast was good, and the location was convenient.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Well kept and clean. Quick drive to Colonial Williamsburg. Stayed four nights with no problems at all. Thank you!
Stayed 4 nights in Apr 2024

10/10 Excellent

Irene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was right on top of everything, even kept us all safe during a fire drill!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Traveled with family
Disliked: Property conditions & facilities
During our stay, the room had to be changed due to bathroom maintenance concerns. The new room key/lock did not work properly for 3 days and maintenance had to be called. We had 2 early morning fire alarms that went off at 4:30am on 4/19, and 4/20/24 due to electrical issues in the pantry on the 1st floor, and had to be evacuated. Overall, I should get a refund from this place. Worst hotel accommodation I have ever been in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dessi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! It is nice and clean, located in a very nice quiet neighborhood. The place is starting to look a little dated but very clean. Will definitely recommend and return during future visits.
Stayed 1 night in Apr 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Heidelore

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Jalisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick affordable getaway for the family. Enjoyed the free breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean place to stay
Stayed 2 nights in Mar 2024

8/10 Good

Camden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with family
It was great easy check in
Stayed 2 nights in Mar 2024

6/10 Okay

David

Thought it was overpriced. Looked a lot more up to date and cleaner on website photos, our heating/ cooling system was very noisy. My family used to stay at Hampton’s when we would travel when I was younger, they were always so nice and reasonably priced. I would expect with the name Hilton on it now they would even be better then before.
Stayed 8 nights in Mar 2024

6/10 Okay

David

Traveled with family
Gluten free options were not there
Stayed 1 night in Mar 2024

8/10 Good

Particia

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Girish

Traveled with family and small children, Business traveler, Traveled with pets
Disliked: Staff & service
Nothing really
Stayed 1 night in Mar 2024

6/10 Okay

Jeanne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

William, Durham

Business traveler
Liked: Cleanliness, property conditions & facilities
Quick over night for business. Hampton is always my go to while in Williamsburg
Stayed 1 night in Mar 2024

6/10 Okay

Suzie

Stayed 2 nights in Mar 2024

6/10 Okay

Javier

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
What you would expect from a 3 star hotel. Bring cash for any amenities, they are not even able to charge it to your room or take credit cards. Rooms are outdated. Quiet spot, plenty of parking. Nothing to write home about.
Stayed 1 night in Mar 2024

10/10 Excellent

judi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than expected. Shower was excellent
Stayed 2 nights in Mar 2024

6/10 Okay

Kathy

Traveled with family
Breakfast was provided. No hot water, area around the hotel had vacate businesses, low end motels around it.
Stayed 5 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 1 night in Mar 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price - off season rates were nice
Stayed 1 night in Feb 2024

8/10 Good

Alexandra

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to various interesting locations.
Stayed 3 nights in Feb 2024

6/10 Okay

Thomas

Traveled with partner
Disliked: Property conditions & facilities
It took a very long time for the hot water to warm up. While taking a hot shower, ran out of hot water, which has never happened to me at a hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Feb 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size and very clean. Big tv but limited channels. We had two queen beds, one was comfortable, but the other was kind of lumpy. Front desk staff was friendly and efficient. Good breakfast.

6/10 Okay

Timothy L

Traveled with family
Liked: Staff & service, property conditions & facilities
Wife had an allergic reaction after sleeping on the sleets.
Stayed 3 nights in Feb 2024

10/10 Excellent

Virma

Stayed 1 night in Feb 2024

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service
Shoutout to the hotel staff who were extremely nice and helpful. Rooms were quiet and the beds were comfortable. The indoor pool, business center and fitness room looked very nice although we did not use them. The breakfast buffet was more generous than you usually find. Check-in/out was fast and easy. The hotel was kept very clean. However, bedrooms, but not bathrooms, have been updated. Toilets seemed to have been designed for children. Lobby and breakfast area furniture was worn and could use cleaning. That whole lobby area was very dark and kind of depressing. The hotel was located in a weird area and you needed to drive 10 minutes or more to get anywhere (i.e., you couldn’t walk anywhere to eat or shop). Overall I would give this property a “B”.
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
King size suite, everything was ok except the bed. It was one of the most firm beds I've stayed in.
Stayed 4 nights in Feb 2024

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
Room wasn’t that great and people next to us had the Tv playing loud until midnight
Stayed 1 night in Feb 2024

8/10 Good

Douglas

Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, breakfast was good, hotel was clean
Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly, the rooms were clean and spacious.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

SAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Petersen

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is close to downtown and Busch Garden. Clean, safe, and convenient.
Stayed 1 night in Dec 2023