Wireless in Wales Tours

Drops a star only because there was no kettle to make coffee or tea

The hotel is decent but it really is just a step above a hostel. Young people lying around on the floors catching wifi in the hallways. Staff are nice enough but there aren’t many . If you want to sleep even a little bit Don’t Go Here. Matthew street has blaring music from noon until 330am. They actually put earplugs in your room to help with the noise. Not my cup of tea. Will never go back.

Took two calls before check in pass codes were sent. Property is very run down. Broken window and poorly fitted doors and windows in room 10. Room smelled strongly of cannabis. Stained carpets and after booking as a pet friendly hotel we were told no dogs after 1 night. Hotel seems to be run as a kind of emergency accommodation for council services not fit for occupation in my opinion. If it had been advertised as ovo as indeed it is I would never of booked as poor experiences with this company elsewhere would of prevented it.police arresting a drug user outside the front gate upon arrival should of been a red flag.