Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
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Reviews of Grand Marquis Waterpark Hotel & Suites

2.5 out of 5
Grand Marquis Waterpark Hotel & Suites
840 Wisconsin Dells Parkway South, Wisconsin Dells, WI

Reviews

8.2

Very Good

Rating 10 - Excellent. 364 out of 872 reviews" "
Rating 8 - Good. 305 out of 872 reviews" "
Rating 6 - Okay. 113 out of 872 reviews" "
Rating 4 - Poor. 47 out of 872 reviews" "
Rating 2 - Terrible. 43 out of 872 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Amenities
Check in was great, staff was friendly and helpful. We had a small issue with a non working TV at 9:30 on a Friday night and the wonderful staff had it completely resolved before 10:00! The pools were fantastic! Water was warm, so many perfect options for our kids! Everything was clean! Will be staying again!
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids love the two separate pool areas and both times we’ve stayed here, it hasn’t been super busy so we’ve been able to enjoy the pool areas without them being over crowded. It is also close to the Tanger Outlet Mall and close to several food options!
Stayed 1 night in Mar 2024

2/10 Terrible

Asel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Meglena

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
The pools are amazing for families with little children
Stayed 1 night in Apr 2024

10/10 Excellent

Doreen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly & helpful. The rooms were big and clean. The pool was kind of small only 3 slides, perfect for kids under 12 and a smaller pool in the back for little ones. I would book again .
Stayed 2 nights in Apr 2024

10/10 Excellent

Phillip

Stayed 2 nights in Apr 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for kiddos. I even enjoyed the pool.
Stayed 1 night in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 2x now excellent both times. Very clean, rooms were spacious. 2nd time we got the jacuzzi room and it did not disappoint!!! Would recommend spending the extra money to get a room with one! Appriciate the room has a small seating are to eat as well. The pool area is exciting for toddlers and kids while the adults can chill.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Everything was great and we will definitely be back!
Stayed 4 nights in Dec 2023

6/10 Okay

Maikel, Louisville

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you have small children you may like it. Keep in mind the hotel runs very outdated. There is no one at the front office after hours, so if you are running late for whatever reason, there is no one to check you in. Our key to our room stop working ramdonly days before our check out, not to mention that said key do not work to open the outside doors at night. The place lacks maintenance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Clara

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed here with our 21 month old daughter, 3 year old son and 16 year old son. This place was excellent for the younger two, the waterpark was perfect for them, the hot tubs were amazing, everything was clean. Even our 16 year old had fun here, would stay again. Good location
Stayed 3 nights in Mar 2024

8/10 Good

Jamanil

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Regina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My room, hallway, and lobby were clean. The pool area was clean besides on Saturday where people wasting chips which did not get cleaned up right away. The beds are unbelievably hard to the point it caused back pain. The pillows are hard as well and did not help with comfort. The staff and cleaning crew were awesome. I would not stay again only because of the beds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karlyn

Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The family loved the stay here plenty to do between the 2 indoor water parks my oldest loved the younger water park more than the big water park . Friendly staff and easy parking to and from the facility was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Stacy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the kids here for spring break and everyone loved it!
Stayed 2 nights in Mar 2024

6/10 Okay

Anna

Disliked: Staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except our mattresses which hurt my back so bad that I couldn’t walk the last day of vacation. Also the screaming, running, and jumping kids above us that wouldn’t stop until 3 am.
Stayed 3 nights in Mar 2024

8/10 Good

Jordan

Stayed 1 night in Mar 2024

2/10 Terrible

Kimberley

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the worst
Stayed 1 night in Mar 2024

10/10 Excellent

Brianna, Rockford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've driven by this place for years but never looked twice. From the time we stepped in we knew we'd be coming back soon! Great price. Right off the highway. Friendly service, clean and smells great, pools nice, 2 hot tubs and a kiddie pool area is separated from the main pool. Will be coming here now often.
Stayed 1 night in Mar 2024

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our easy check in and out process, we felt safe as we slept and all was clean in and out of our room; the only hiccup was a loose toilet in our bathroom. Bathroom was clean, toilet still flushed but it did surprise us upon arrival. Thank you for having us!
Stayed 1 night in Mar 2024

6/10 Okay

Kathryn

Traveled with family and small children
Liked: Cleanliness, amenities
Great affordable hotel option for families with littles. No breakfast or bar so bring supplies. Expect loud Saturday nights and crowded pool areas (typical WI Dells tourist weekend stuff). Otherwise a nice basic hotel to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a Jacuzzi suite and it was so clean and comfortable. We felt relaxed all weekend and already are planning our next weekend back.

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is very dated, but it was very clean. Would not recommend if you want a good night sleep. People running down the halls, slamming doors, yelling at all hours and the front desk staff could have cared less.
Stayed 2 nights in Feb 2024

8/10 Good

Ana

Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
I wish there was a small at least breakfast cereals or breakfast option but there is a ton of walkable restaurants so that was ok.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adeeb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for staying with family and small kids.
It was a good winter trip at this hotel specially indoor pool for little kids. Hotel service and cleanliness was good. Only need to improve is heater system, better pillows, soap, conditioner, and lotion to be provided.
Stayed 2 nights in Feb 2024

10/10 Excellent

Miranda

Stayed 1 night in Jan 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities, room comfort
Pictures must be photoshopped
Between a rock hard bed, paper thin pillows, an in-room jacuzzi that half the jets didn’t work and the others were too loud to hear ourselves think, a heard of elephants above us and screaming kids running up and down the hallways both upstairs and downstairs; our stay was not enjoyable. It seemed that they upgraded everything in the hotel and rooms beside the bed, pillows, and jacuzzi. Now I understand that this hotel is more of a place for families with kids, but parents need to parent and the hotel staff needs to get after these kids running through the halls (you can’t tell me they couldn’t hear it too). If we wanted to stay in a jungle themed hotel, we would have stayed at the Kalahari. It was definitely not worth the $270+ we paid for the weekend to stay. The room was also very small. For it being a “suite” it was much smaller than other suites (especially jacuzzi suites) we’ve stayed in. Also, what kind of hotel charges that rate and doesn’t offer breakfast of any kind? Not even muffins, bread or bagels and a toaster/microwave to warm them up in. It doesn’t matter that it’s the tourist trap called Wisconsin Dells, there are other hotels that are more comfortable and offer more than this one. I can definitely say that we will not be back and we will not be recommending this place to friends and family.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anabel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra familia vinimos por primera vez a este lugar! El water park no es muy grande pero es muy agradable y limpio, es muy facil de ver a tus hijos y relajarte tambien, nos dieron un Cuarto frente al Water park muy accesible para mi hijo de 5 años, este lugar es el mejor que he visitado en Wisconsin dells! Para relajarnos los papas tambien.
Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take toddlers. Great kiddie pool with comfortable water temperature. Two different pool areas 3 hot tubs and close to downtown Dells
Stayed 1 night in Jan 2024
Response from Jodie on Jan 20, 2024
Thank You for the compliments. We would love to have you & your family stay with us again.

10/10 Excellent

Marine

Traveled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Martha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JASMINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Analilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and staff was friendly and helpful
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to the dells many times but this is out first time staying here. We loved it! It made our mini getaway perfect. No complaints! Except that I asked for a late check out and the latest was 11 am. I was willing to pay a fee if needed to. Perhaps adding that service for the future. My daughters really wanted to stay another night but we had to head back home. That’s how much they loved it. Thank you again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bedding and room. Had the King w/ whirlpool. Very nice without being excessively pricey. Ice and soda machines conveniently close. Friendly, efficient staff. Check in and check out efficient and easy. We will stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Daniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ! The room are clean and the indoor water park for kids and adults are clean as well . HIGH RECOMMEND AND HOPEFULLY BE BACK SOON .
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023