Yakima Greenway Tours

I’ve stayed at Hotel Y in Yakima before without any issues, which is why we chose to stop here again while traveling through Washington. Unfortunately, this visit wasn’t quite the same. We checked in just after midnight and discovered there was no hot water. Since we were exhausted, we figured we’d just shower in the morning - but the water temperature was still cold. We also noticed quite a few fruit flies in the room, even though we hadn’t brought in any food or perishables. Because it was close to checkout, there wasn’t an alternative option to shower, and we were only offered a $20 refund (about 16% of the total stay). While I understand things can go wrong occasionally, Washington State law does require lodging to provide adequate hot and cold running water, so this was disappointing. Hotel Y has usually been a great place to stay, but based on this experience, I’ll probably try somewhere else next time.

Very convenient for a short 2-day stay. Our room was comfortable, spacious, and well equipped, especially with a full kitchen. The staff at the checkin counter was always very helpful and friendly. I had a problem attempting to print a document from my computer while attempting to do it through their computer system in the lobby. One of the staff (Dri) at the counter noticed my frustration and came over to help. She spent several minutes working the problem until she was able to make it work. She maintained her friendly demeanor the whole time. She wouldn’t accept my offer to get her a Starbucks treat. She said she was happy to help. I don’t know if everyone has a similar experience, but I wouldn’t be surprised to hear it was typical. Way to go Ledgestone Suites Hotel staff. Next time we’re in Yakima over night, that’s where we’ll stay.

Staff was very unfriendly this stay and I've stayed here many times, for the price of breakfast which they had no coffee and price of hotel I will look elsewhere here on out.